Title: Municipal Waste and Software Applications

The request was successful.

Dear Caerphilly County Borough Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

WWW: FOI, Caerphilly County Borough Council

1 Attachment

Thank you for your recent FOI / EIR request. Please find attached an acknowledgement for this request.

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WWW: FOI, Caerphilly County Borough Council

 

Dear D Patrick

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

 

Thank you for your request for information received on 9th May 2022. We
have considered your request and enclose the following information:

 

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

 

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement?

 

We are not in partnership with other councils for our waste IT system
operations or procurement.

However, we are in contact with other Councils that use the same IT system
as us for our waste optimisation.

 

If in a partnership please name the partner councils?

 

Not applicable

 

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.

 

We operate in house

 

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:

a. Yotta

b. Bartec Collective

c. Whitespace/Powersuite

d. Selected Interventions / Echo

e. Core (Suez)

f. Webaspx

g. Other: [please name]

 

Webaspx

 

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?

 

March 2023

 

What main software do you use for operational management of:

5 Grounds/parks maintenance

 

Microsoft Office

 

6. Street cleansing

 

Not using a system, services on request through our contact centre who use
CRM4now and My Council Services.

Crews have historical routes where cleansing is undertaken on a weekly
schedule.

 

7. Pest control

 

Civica

 

8. Cemeteries

 

Bacas – BACASNG _ Clearskies software

 

9. Playgrounds and play equipment

 

PSSLIVE  - Public Sector Software Limited

 

10. Geographic Information System (GIS)

 

Not applicable

 

11 Customer Relationship Management (CRM)

 

Crm4now and My Council Services

 

We supply this information based on your original request.  If this is not
what you wanted or if you feel we have not fully understood your request
please do not hesitate to contact me to clarify your exact requirements.

 

If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please contact us.

 

Yours sincerely

 

CORPORATE INFORMATION GOVERNANCE UNIT

 

 

Freedom of Information Act 2000
/ Environmental Information
Regulations 2004

 

You have the right to appeal
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If you wish If you are unhappy
to appeal with that decision
please set you have the right
out in to appeal to:
writing
your  
grounds of
appeal and Information
send to: Commissioner’s
Office – Wales
  2nd Floor
Churchill House
Corporate Churchill Way
Information Cardiff
Governance CF10 2HH
Unit
Caerphilly  
county
borough Telephone: 0330 414
council, 6421 
Penallta
House  
Tredomen
Park Website:
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CF82 7PG
Email:
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Caerphilly County Borough Council will process your request, the
information relevant to your request, your identity and contact details
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[3]https://www.caerphilly.gov.uk/Caerphilly...

 

 

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