Title: Municipal Waste and Software Applications

The request was successful.

Dear Allerdale Borough Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

Dear Allerdale Borough Council,
I note that you have not responded to this request and you should have responded by June 8th.
I await your response

Yours faithfully,

Mr Dave Patrick

Freedom of Information (FOI), Allerdale Borough Council

Dear Sir/Madam

I am unable to read the message below. Please can you resend the request so that I can check.

Valerie Gray | Information Governance & Data Protection Officer
Allerdale Borough Council, Allerdale House, Workington, Cumbria, CA14 3YJ
E: [email address] | W: www.allerdale.gov.uk

show quoted sections

Please find below the original request:

Dear Allerdale Borough Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

InformationGovernanceTeam@allerdale.gov.uk, Allerdale Borough Council

Dear D Patrick

We acknowledge receipt of your email to Allerdale Borough Council:

Waste

If you have submitted a request under the Freedom of Information Act
(FOIA) or the Environmental Information Regulations (EIR), your request
will be considered and you will receive our response within the statutory
timescale of 20 working days.

The reference number for your email is IAR553.

Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.

Yours sincerely,
Allerdale Borough Council

InformationGovernanceTeam@allerdale.gov.uk, Allerdale Borough Council

Allerdale Borough Council
Allerdale House
Workington
CA14 3YJ
 

Telephone: 01900 326333

 

Dear D Patrick

Request 553

Further to your request  I confirm that the Council has now considered
your request under the Freedom of Information Act 2000. Please see
responses below.

1. NO

2. Waste Services are run through a Council owned company Allerdale Waste
Services

3. Whitespace is the waste management solution, Webaspx is the routing
software

4. We are currently undergoing Local Government Reorganisation, and
mulitple waste environments etc will be merged.
    But the date is 31/3/2027

5 Grounds/parks maintenance
Outsourced Contract

6. Street cleansing
Outsourced Contract

7. Pest control
In House prepared solution using Abavus MyCouncil Services

8. Cemeteries
Gower Epilog and Erasmus

9. Playgrounds and play equipment
Nothing in place

10. Geographic Information System (GIS)
Astun

11 Customer Relationship Management (CRM)
Abavus MyCouncil Services

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purpose of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder.

 

The Council publishes Access to Information requests and responses on its
online Disclosure Log. Only requests deemed to be in the public interest
will be included and any request included within this log will be
de-personalised accordingly.

 

To view the Council’s Disclosure Log, please visit our website.

 

If you have any queries about this email please do not hesitate to contact
me directly, quoting the reference number listed at the top of this letter
in all communications.

 

If you are unhappy with the Council’s response to your request and wish to
make a complaint please write to us or complete the on-line complaint form
that can be found on our website.

 

If after going through the Council’s Internal Review process you are still
not satisfied, you can contact the Information Commissioner direct.

 

Information Commissioner
Helpline: 0303 123 1113
Wycliffe House 01625 545 745
 
Water Lane [1][email address]
Email:
Wilmslow [2]www.ico.org.uk
Website:
Cheshire SK9 5AF

 

Kind regards,

Christine Parker

Senior Business Support Information Governance

References

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1. mailto:[email address]
2. http://www.ico.org.uk/