Dear D Patrick,

Thank you for submitting a request for information. Your reference number
is 14071137.

Your request will be reviewed and we may send you questions to clarify
your request. We will respond within 20 working days for Freedom of
Information and Environmental Information Regulations requests, and within
1 calendar month for Data Protection and Subject Access requests

[1]Please click this link to view current status of your request

Yours sincerely,
Information Governance Team
Adur & Worthing Councils

For Freedom of Information (FOI) and Environmental Information Regulations
(EIR):
Email: [Worthing Borough Council request email]

For Data Protection (DP) and General Data Protection Regulations (GDPR):
Email: [email address]

Website: [2]www.adur-worthing.gov.uk/about-the-councils/legal/foi/

This message was sent from an email address not monitored. Please do not
respond to this message. To reply, please
email [Worthing Borough Council request email] quoting your reference
number, , in your message.

References

Visible links
1. https://adur-worthing-hr.onmats.com/w/we...
2. https://www.adur-worthing.gov.uk/about-t...

Dear D Patrick,

Thank you for your request for information (ref 14071137) sent to Adur &
Worthing Councils on 9th May 2022.

Your request has been considered and our response is below. Alternatively,
view your request and response
at: [1]https://adur-worthing-hr.onmats.com/w/we...

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?
Answer No

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.
Answer No In house

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Answer: b. Bartec Collective

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?
Answer Open ended

What main software do you use for operational management of:
5 Grounds/parks maintenance
Answer Microsoft Office and Google suite packages & T100 from Business
Safety Systems

6. Street cleansing
Answer None at this time

7. Pest control
Answer Outsourced

8. Cemeteries
Answer BACAS

9. Playgrounds and play equipment
Answer Microsoft Office and Google suite packages & T100 from Business
Safety Systems

10. Geographic Information System (GIS)
Answer Earthlight

11 Customer Relationship Management (CRM)
Answer Mats
 

Review procedure
If you are not satisfied with the response to your request for information
you have the right to an internal review. Details can be found on
[2]www.adur-worthing.gov.uk/foi

Your request for internal review should be submitted to us within three
(3) months of receipt by you of this response. Any such request received
after this time will only be considered at the discretion of the Council.

If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
to appeal to the Information commissioner’s Office (ICO), details of which
can be found here: [3]www.ico.org.uk/concerns

Yours sincerely
Information Governance Team
Adur & Worthing Councils

For Freedom of Information (FOI) and Environmental Information Regulations
(EIR):
Email: [Worthing Borough Council request email]

For Data Protection (DP) and General Data Protection Regulations (GDPR):
Email: [email address]

Website: [4]www.adur-worthing.gov.uk/about-the-councils/legal/foi/ 

This message was sent from an email address not monitored. Please do not
respond to this message. To reply, please
email [Worthing Borough Council request email] quoting your reference
number, 14071137, in your message.

References

Visible links
1. https://adur-worthing-hr.onmats.com/w/we...
2. https://www.adur-worthing.gov.uk/foi
3. https://www.ico.org.uk/concerns
4. https://www.adur-worthing.gov.uk/about-t...