Title: Municipal Waste and Software Applications

The request was successful.

Dear West Berkshire Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

foi, West Berkshire Council

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foi, West Berkshire Council

FoI/2022/434 - 09.05 Patrick

Dear Sir/Madam, 

 

Request for information: Municipal Waste and Software Applications

 

Thank you for your request received 09/05/2022; we would normally seek to
respond within twenty working days, please get in contact if you have any
further queries. 

 

Yours sincerely, 

Jake Bushell

Information & Governance Administrator – Planning & Governance

Legal & Democratic Services, West Berkshire Council, Market Street,
Newbury RG14 5LD

DX30825 Newbury

(01635) 503869  | [1][West Berkshire Council request email]
[2]www.westberks.gov.uk

 

Please note that we do not accept service by e-mail or fax unless
previously agreed with the appropriate member of Legal Services

══════════════════════════════════════════════════════════════════════════

From: DPatrick <[FOI #860364 email]>
Sent: 09 May 2022 11:04
To: foi <[West Berkshire Council request email]>
Subject: Freedom of Information request - Title: Municipal Waste and
Software Applications
 
This is an EXTERNAL EMAIL. STOP. THINK before you CLICK links or OPEN
attachments.

Dear West Berkshire Council,

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

-------------------------------------------------------------------

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For more detailed guidance on safely disclosing information, read the
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[6]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
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show quoted sections

foi, West Berkshire Council

Dear Sir/Madam, 

 

I write further to your request for recorded information under the Freedom
of Information Act 2000 and have responded to each of your queries in red
text below. 

 

If you are unhappy with the way your request has been handled or the
outcome of your request, you may ask for an internal review. You should
contact The FoI Reviewing Officer, Legal & Democratic Services, Council
Offices, Market Street, Newbury RG14 5LD, email [email address],
within 40 working days, if you wish to request a review. 

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: - Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF.

Yours faithfully,

Jake Bushell

Jake Bushell

Information & Governance Administrator – Planning & Governance

Legal & Democratic Services, West Berkshire Council, Market Street,
Newbury RG14 5LD

DX30825 Newbury

(01635) 503869  | [1][West Berkshire Council request email]
[2]www.westberks.gov.uk

 

Please note that we do not accept service by e-mail or fax unless
previously agreed with the appropriate member of Legal Services

══════════════════════════════════════════════════════════════════════════

From: DPatrick <[FOI #860364 email]>
Sent: 09 May 2022 11:04
To: foi <[West Berkshire Council request email]>
Subject: Freedom of Information request - Title: Municipal Waste and
Software Applications
 
This is an EXTERNAL EMAIL. STOP. THINK before you CLICK links or OPEN
attachments.

Dear West Berkshire Council,

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?

 

No

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.

 

Waste collections are operated through our Contractor, Veolia.

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]

 

We use d. ECHO

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?

 

We have a 25 year Integrated Waste Management Contract with Veolia which
commenced in 2008.

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing - ECHO
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #860364 email]

Is [West Berkshire Council request email] the wrong address for Freedom of Information
requests to West Berkshire Council? If so, please contact us using this
form:
[3]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[5]https://www.whatdotheyknow.com/help/ico-...
[6]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections