Information Request
 
Thank you for your email.  This is to acknowledge receipt of your
request.  Your request will be handled by an officer who will respond
under the terms of the Freedom of Information Act 2000 or Environmental
Information Regulations 2004 as appropriate.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. I will write to you in any event.
 
Whilst it is the Council policy to provide information wherever possible,
I need to advise you that there are a number of exemptions under the
Freedom of Information Act 2000 or Exceptions under the Environmental
Information Regulations 2004.  These may prevent the Council from
releasing all or some of the information you have asked for.   You will,
however, be informed if this is the case and we will explain why.
 
Yours sincerely,
 
Paul Mountford | Principal Performance & Intelligence Officer
South Lakeland District Council, South Lakeland House, Lowther Street,
Kendal, Cumbria LA9 4DQ
Tel: 01539 733333
Email: [1][South Lakeland District Council request email] 
Website: [2]www.southlakeland.gov.uk  
 

  ________________________________  

IMPORTANT CORONAVIRUS (COVID-19) INFORMATION: Please note that South
Lakeland District Council is prioritising its work and resources to meet
the demands of the Coronavirus (Covid-19) response. We are also working
hard to maintain our key services and to continue progress on critical
projects. However, the current situation will mean that some non-essential
work and responses to non-essential enquiries may take longer than usual.
We appreciate your understanding during this difficult time.

South Lakeland District Council

Making South Lakeland the best place to live, work and explore

Information contained in this email is intended only for the individual to
whom it is addressed. It may contain privileged and confidential
information and if you are not the intended recipient you must not copy,
distribute or take any action in reliance on it. If you have received this
email in error please notify the sender immediately by telephone on 01539
733333. Please also destroy and delete the message from your computer.

All communications sent to or from South Lakeland District Council may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Nothing in this email message amounts to a contractual or other legal
commitment on the part of South Lakeland District Council.

  ________________________________  
______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit http://www.symanteccloud.com
______________________________________________________________________

References

Visible links
1. mailto:[South Lakeland District Council request email]
2. http://www.southlakeland.gov.uk/

Dear Sir/Madam,
 
I am writing in respect of your recent enquiry for information held by the
Council under the provisions of the Freedom of Information Act.
 
Your request is not valid as it did not contain a full name, a contact
address as required in Section 8 of the Freedom of Information Act. Please
be advised that we are unable to respond. Please submit a new request with
the missing details included.
If you are not satisfied with the outcome of your FOI request, you have
the right to ask us to review our handling of your request. Any request
for an Internal Review must be made in writing within 40 days of this
response. Should you wish to request a review, please email
[1][South Lakeland District Council request email] or write to Paul Mountford, Specialist,
Performance, Innovation and Commissioning at the address below. Our
Internal Review Process is available on our [2]website.
 
Should you remain dissatisfied following our internal review, you can
refer the matter directly to the Information Commissioner.
 
Further information is available from the Information Commissioner at:
Information Commissioner's Office,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
[3]www.ico.org.uk
 
Yours sincerely,
 
Daria
 
Daria Pawlak | Case Management Officer (Customer and Commercial Services)
South Lakeland District Council, South Lakeland House, Lowther Street,
Kendal, Cumbria LA9 4DQ
Tel: 01539 733333 | Email: [4][South Lakeland District Council request email] Website:
[5]www.southlakeland.gov.uk
 
South Lakeland District Council Working together to make South Lakeland
the best place to live, work and explore
 
 

show quoted sections

Information Request
 
Thank you for your email.  This is to acknowledge receipt of your
request.  Your request will be handled by an officer who will respond
under the terms of the Freedom of Information Act 2000 or Environmental
Information Regulations 2004 as appropriate.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. I will write to you in any event.
 
Whilst it is the Council policy to provide information wherever possible,
I need to advise you that there are a number of exemptions under the
Freedom of Information Act 2000 or Exceptions under the Environmental
Information Regulations 2004.  These may prevent the Council from
releasing all or some of the information you have asked for.   You will,
however, be informed if this is the case and we will explain why.
 
Yours sincerely,
 
Paul Mountford | Principal Performance & Intelligence Officer
South Lakeland District Council, South Lakeland House, Lowther Street,
Kendal, Cumbria LA9 4DQ
Tel: 01539 733333
Email: [1][South Lakeland District Council request email] 
Website: [2]www.southlakeland.gov.uk  
 

  ________________________________  

IMPORTANT CORONAVIRUS (COVID-19) INFORMATION: Please note that South
Lakeland District Council is prioritising its work and resources to meet
the demands of the Coronavirus (Covid-19) response. We are also working
hard to maintain our key services and to continue progress on critical
projects. However, the current situation will mean that some non-essential
work and responses to non-essential enquiries may take longer than usual.
We appreciate your understanding during this difficult time.

South Lakeland District Council

Making South Lakeland the best place to live, work and explore

Information contained in this email is intended only for the individual to
whom it is addressed. It may contain privileged and confidential
information and if you are not the intended recipient you must not copy,
distribute or take any action in reliance on it. If you have received this
email in error please notify the sender immediately by telephone on 01539
733333. Please also destroy and delete the message from your computer.

All communications sent to or from South Lakeland District Council may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Nothing in this email message amounts to a contractual or other legal
commitment on the part of South Lakeland District Council.

  ________________________________  
______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit http://www.symanteccloud.com
______________________________________________________________________

References

Visible links
1. mailto:[South Lakeland District Council request email]
2. http://www.southlakeland.gov.uk/

Dear Dave,
 
I am writing in respect of your recent enquiry for information held by the
Council, I will respond under the provisions of the Freedom of Information
Act.
 
You asked the following:
 
1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?
 
2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.
 
3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:
 
4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?
 
What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)
 
I would like to take this opportunity to apologise for the late response
to your request for information. I am sorry that South Lakeland District
Council did not respond to your information request within the statutory
20 working days. I am grateful for your patience regarding this matter and
I am sorry if this has caused any inconvenience to you.
 
I confirm the Council holds the information requested and can confirm the
following:
 

 1. Not applicable – the Council does not use a software for waste
management purposes
 2. Directly
 3. See question 1
 4. Not applicable
 5. Information publically available on our website via: [1]Open Data,
search for Contract Register

 
If you are not satisfied with the outcome of your request, you have the
right to ask us to review our handling of your request. Any request for an
Internal Review must be made in writing within 40 days of this response.
Should you wish to request a review, please email
[2][South Lakeland District Council request email] or write to Paul Mountford, Specialist,
Performance, Innovation and Commissioning at the address below. Our
Internal Review Process is available on our [3]website.
 
Should you remain dissatisfied following our internal review, you can
refer the matter directly to the Information Commissioner.
 
Further information is available from the Information Commissioner at:
Information Commissioner's Office,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
[4]www.ico.org.uk
 
Yours sincerely,
 
Daria
 
Daria Pawlak | Case Management Officer (Customer and Commercial Services)
South Lakeland District Council, South Lakeland House, Lowther Street,
Kendal, Cumbria LA9 4DQ
Tel: 01539 733333 | Email: [5][South Lakeland District Council request email] Website:
[6]www.southlakeland.gov.uk
 
South Lakeland District Council Working together to make South Lakeland
the best place to live, work and explore
 
 

show quoted sections