Title: Municipal Waste and Software Applications

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Dear North Norfolk District Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

freedom of information, North Norfolk District Council

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Eastlaw 

North Norfolk District Council 

Council Offices 

Holt Road 

Cromer 

Norfolk 

NR27 9EN 

tel: 01263 516207 

 

Further information can be found on the council’s website:   

[1]https://www.north-norfolk.gov.uk/tasks/t...

 

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freedom of information, North Norfolk District Council

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Dear Sir/Madam
 
FREEDOM OF INFORMATION ACT 2000 and/or ENVIRONMENTAL INFORMATION
REGULATIONS 2004 – INFORMATION REQUEST
020212
 
Thank you for your request for information.
 
The information you requested is enclosed/attached.
 
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988, you are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting.  Any other re-use would require the
permission of the copyright holder.
 
For information where the copyright is owned by the Council, details of
the conditions on re-use can be found on our website.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to me at the above address within two months of the date
of this letter.
 
If you are not content with the outcome of your complaint, you can also
complain to the Information Commissioner at [1]www.ico.org.uk or Tel: 0303
123 1113
 
Yours faithfully
 
Kirsty Read
Legal Assistant
 
01263 516207
[email address]
[2]www.northnorfolk.org<http://www.northnorfolk.org>
 
020212 / 00543440
 
 

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4. http://twitter.com/NorthNorfolkDCThink