Title: Municipal Waste and Software Applications

The request was successful.

Dear North Norfolk District Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,


freedom of information, North Norfolk District Council


Thank you for your enquiry regarding Freedom of Information.  This
response has been automatically generated to acknowledge receipt of your

Your request is being considered and in line with the timescales laid down
by the legislation we will respond to your enquiry no later than 20
working days from receipt. 

Alternative contact details are as follows:- 


North Norfolk District Council 

Council Offices 

Holt Road 



NR27 9EN 

tel: 01263 516207 


Further information can be found on the council’s website:   



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freedom of information, North Norfolk District Council

1 Attachment

Dear Sir/Madam
Thank you for your request for information.
The information you requested is enclosed/attached.
The information supplied to you continues to be protected by the
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complain to the Information Commissioner at [1]www.ico.org.uk or Tel: 0303
123 1113
Yours faithfully
Kirsty Read
Legal Assistant
01263 516207
[email address]
020212 / 00543440

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