Title: Municipal Waste and Software Applications
Dear North Lanarkshire Council,
Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.
1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?
2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.
3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:
4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?
What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)
I would like to thank you in advance for your help with this.
Yours faithfully,
DPatrick
Dear Sir/madam
I acknowledge receipt of your request which is receiving attention.
I shall contact you again when I am in a position to respond more fully to your request.
Yours sincerely
Angelene Kirkpatrick
For Freedom of Information Co-ordinator
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell
ML1 1AB
Working from home
Please contact via email
Dear Sir/Madam
Request for Information
I refer again to your e-mail of 9 May 2022 seeking information in relation
to waste and software applications.
Having investigated, my response to your 11 enquiries is as follows:-
(1) No.
(2) Directly.
(3) Other: CIVIX (fleet route).
(4) 30 April 2022.
(5) Confirm.
(6) Confirm.
(7) Civica.
(8) Epilog.
(9) Confirm.
(10) ArcGIS.
(11) Microsoft Dynamics.
I can advise that North Lanarkshire Council, having regard to the
provisions of Section 21 of the Freedom of Information (Scotland) Act
2002, has established a procedure whereby any person who has requested
information and is in any way dissatisfied with the decision on that
request, can within forty working days require a review of that decision
by writing to the Head of Legal and Democratic Solutions, Civic Centre,
Windmillhill Street, Motherwell ML1 1AB. Accordingly, if you are
dissatisfied with this decision and seek such review please write to the
Head of Legal and Democratic Solutions.
I would advise, also, that in terms of Section 47 of the Act a person who
is dissatisfied with a notice given by the local authority under Section
21 of the Act - ie. a notice following a review of a decision by a local
authority, or by the failure of a local authority to give such a notice -
may make application to the Scottish Information Commissioner for a
decision as to whether, in any respect specified in that application, the
request for information to which the requirement relates has been dealt
with in accordance with the Act. Such an application must be made within
six months of the review decision and be in writing or in another form
which, by reason of it having some permanency is capable of being used for
subsequent reference. The application must state the name of the
applicant, and provide an address for correspondence. The application must
also specify the request for information to which the requirement for
review relates, the matter which gave rise to the applicant’s
dissatisfaction with the original decision of the local authority and the
matter which gives rise to the applicant’s dissatisfaction with the
decision on review by the local authority or the failure of the local
authority to issue such a decision. The Scottish Information Commissioner
can be contacted as follows:-
Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St. Andrews
KY16 9DS
email: [1][email address]
Appeals to the Scottish Information Commissioner can also be made online
via the following link: -
[2]www.itspublicknowledge.info/Appeal
I hope this information is sufficient for your purpose. If, however, you
require further information – or I can assist in any other way – please
let me know.
Yours faithfully
Angelene Kirkpatrick
For Freedom of Information Co-ordinator
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell
ML1 1AB
Working from home
Please contact via email
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