Ref No: 22/57

09 May 2022

Dear Requester,

Thank you for your Freedom of Information request regarding: Municipal
Waste and Software Applications.

We can confirm your request was received on 09 May 2022. This will be
dealt with under the terms of the Freedom of Information Act 2000 and
answered within twenty working days.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this request please contact the Corporate
Information Team, quoting the above reference number.

Yours faithfully

Graeme Napier

Freedom of Information
Tel: 01529 414155
[1]NKDC [2]Facebook [3]YouTube Email: foi@n‑kesteven.gov.uk
Twitter [4]www.n-kesteven.gov.uk
[HNG53VF58]​ Kesteven Street ,  Sleaford ,  NG34 7EF
[5]Click here to book your booster or
find out more.

show quoted sections

Ref No: 22/57

26 May 2022

Dear Requester,

We refer to previous correspondence regarding your request for information
relating to: Municipal Waste and Software Applications.

The information is given below:

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils? No.

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them. In house service.

3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response: b. Bartec

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire? Bartec is an
annual contract renewed on the 1^st April

What main software do you use for operational management of:
5 Grounds/parks maintenance - service outsourced but service requests
handled through Civica
6. Street cleansing - service outsourced but service requests handled
through Civica
7. Pest control - Civica
8. Cemeteries -  Not NKDC
9. Playgrounds and play equipment – Not NKDC
10. Geographic Information System (GIS) - Nil
11 Customer Relationship Management (CRM) - Granicus

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response,
quoting the above reference number, via email at: [North Kesteven District Council request email] or
by post to North Kesteven District Council, Corporate and Customer
Services, Kesteven Street, Sleaford, Lincs, NG34 7EF.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted through their
website www.ico.org.uk, by email to [email address], by telephone
0303 123 1113 or in writing to Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours faithfully,

Graeme Napier

Freedom of Information
Tel: 01529 414155
[1]NKDC [2]Facebook [3]YouTube Email: foi@n‑kesteven.gov.uk
Twitter [4]www.n-kesteven.gov.uk
[HNG53VF58]​ Kesteven Street ,  Sleaford ,  NG34 7EF
[5]Click here to book your booster or
find out more.

References

Visible links
1. NKDC Twitter
https://twitter.com/NorthKestevenDC
2. Facebook
https://www.facebook.com/NorthKestevenDC
3. YouTube
https://www.youtube.com/user/NorthKestev...
4. http://www.n-kesteven.gov.uk/
5. Click here to book your booster or find out more.
http://www.nhs.uk/covidvaccination