Title: Municipal Waste and Software Applications

The request was successful.

Dear North East Lincolnshire Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

Freedom Of Information (NELC), North East Lincolnshire Council

Dear Sir / Madam

I am pleased to acknowledge your request for information, which has been allocated the reference number NELC/25046/2223.

Your request has been passed to the relevant department and you can expect your response within the 20 working day limit. If it will take us longer than 20 working days to respond to you, we will inform you of this and provide you with the expected date for receiving a response.

Further information about how we will deal with your Freedom of Information requests is available on our website at:

https://www.nelincs.gov.uk/your-council/...

Please feel free to contact me if you require any further information or assistance quoting the reference number above.

Yours sincerely

North East Lincolnshire Council

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Freedom Of Information (NELC), North East Lincolnshire Council

Dear Sir or Madam

 

Thank you for your information request, reference number  NELC/25046/2223.
I wish to confirm that North East Lincolnshire Council holds the following
information.

 

Under the Freedom of Information Act 2000, I kindly request the following
information in the context of domestic waste bin/sack collection services,
as opposed to trade/commercial collections or waste disposal.

 

 1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership, please name the
partner councils?

 

N/A

 

 2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.

 

N/A

 

 3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:

 

 a. Yotta

 

Yes

 

 b. Bartec Collective

 

                        No

 c. Whitespace/Powersuite

 

                        No

 

 d. Selected Interventions / Echo

 

No

 

 e. Core (Suez)

 

                        No

 

 f. Webaspx

 

            Yes

 g. Other: [please name]

 

            No

 

Response: Yotta & Webaspx

 

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire? N/A

 

What main software do you use for operational management of:

 

 4. Grounds/parks maintenance

 

            None

 

 5. Street cleansing

 

     Mayrise

 

 6. Pest control

 

            None

 

 7. Cemeteries

 

            Backass

 

 8. Playgrounds and play equipment

 

    None

 

 9. Geographic Information System (GIS)

 

     MISO – Mapinfo

 

10. Customer Relationship Management (CRM)

 

       Grabicus – formerly Firmstep

 

 

If you believe that your request for information has not been handled in
accordance with the Freedom of Information Act, you have the right to
request an internal review by the Council. Please be clear about which
elements of the Council’s response or handling of the request you are
unhappy with, and would like the Council to address during the internal
review process.  If following this you are still dissatisfied you may
contact the Office of the Information Commissioner. If you wish to request
an internal review, please contact me and I will make the necessary
arrangements.

 

Yours sincerely on behalf of North East Lincolnshire Council

 

Feedback Officer

 

 

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