Title: Municipal Waste and Software Applications

The request was successful.

Dear Knowsley Metropolitan Borough Council,

Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.

1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?

2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.

3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Response:

4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?

What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)

I would like to thank you in advance for your help with this.
Yours faithfully,

DPatrick

Freedom of Information, Knowsley Metropolitan Borough Council

Dear DPatrick

Thank you for your email received on 9 May 2022 requesting information about Municipal Waste and Software applications.

Please note you can now log a Freedom of Information request on our online portal on the following link

https://www.knowsley.gov.uk/your-council...

I have recorded your request for information under reference F2022.05.5470.

This has been passed to the relevant service and you will receive a response by 7 June 2022.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Knowsley
Merseyside
L36 9UX

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Knowsley Metropolitan Borough Council

Your FOI request has been completed

Dear D Patrick

Your FOI with Reference Number : 5470 has been completed please [1]click
here to view it
Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Merseyside
L36 9UX
[2]www.knowsley.gov.uk

References

Visible links
1. https://knowsleytransaction.mendixcloud....
2. http://www.knowsley.gov.uk/

Knowsley Metropolitan Borough Council

Your FOI request has been completed

Dear D Patrick

Your FOI with Reference Number : 5470 has been completed please click on the link
below to view it

[1]https://knowsleytransaction.mendixcloud....
Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Merseyside
L36 9UX
[2]www.knowsley.gov.uk

References

Visible links
1. https://knowsleytransaction.mendixcloud....
2. http://www.knowsley.gov.uk/

Knowsley Metropolitan Borough Council

Your FOI request has been completed

Dear D Patrick

Your FOI with Reference Number : 5470 has been completed please click on the link
below to view it

[1]https://knowsleytransaction.mendixcloud....
Customer Liaison Team
Knowsley Council
Archway Road
Huyton
Merseyside
L36 9UX
[2]www.knowsley.gov.uk

References

Visible links
1. https://knowsleytransaction.mendixcloud....
2. http://www.knowsley.gov.uk/