Dear D Patrick,

Freedom of Information Request Ref:2276

I refer to your recent request for information about waste disposal, which
was received by the Council on the 9th May 2022.

Your request is being dealt with in accordance with the Freedom of
Information Act 2000 and will be responded to within twenty working days
of the date of its receipt by the Council.

If you have any queries about your freedom of information request, do not
hesitate to contact me. Please quote the reference number above in any
further communication concerning your request.

Yours faithfully,

Lynne Ridley

Epping Forest District Council
Civic Offices,
High Street,
Epping,
Essex, CM16 4BZ

(01992) 564000

Dear D Patrick,

Freedom of Information Request Ref: 2276

I refer to your recent request for information about waste disposal. The
information you requested is as follows:

1. Are you currently in a partnership with other councils for waste IT
system operations or procurement? If in a partnership please name the
partner councils?  No

2. Do you currently operate waste services (collections) directly, or
through a waste contractor such as Biffa, Suez or Veolia. If through a
contractor, please name them.  Biffa
3. Which of the IT systems below do you use for the management of
day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]   M3 Northgate
Response:

4. When is your current contract for the IT system OR outsourced waste
contract for waste collections management due to expire?    March 2023
What main software do you use for operational management of:
5 Grounds/parks maintenance
6. Street cleansing   M3 Northgate
7. Pest control
8. Cemeteries
9. Playgrounds and play equipment
10. Geographic Information System (GIS)
11 Customer Relationship Management (CRM)  

The information supplied to you continues to be protected by copyright.
You are free to use it for your own purposes, including for private study
and non-commercial research, and for any other purpose authorised by an
exception in current copyright law. Documents (except photographs) can be
also used in the UK without requiring permission for the purposes of news
reporting. Any other reuse, for example commercial publication, would
require the permission of the copyright holder.

If you are dissatisfied with the handling of your freedom of information
request, you have the right to ask for an internal review. Internal review
requests should be submitted within two months of the date of your receipt
of this response to your request and should be addressed to: Nathalie
Boateng, Shared Head of Legal Services, Epping Forest District Council,
Civic Offices, Epping, Essex, CM16 4BZ.

Please quote the reference number above in any further communication
concerning your freedom of information request.

If you are not satisfied with the outcome of an internal review, you have
the right to make a complaint to the Information Commissioner in
connection with the Council’s handling of your request. The Information
Commissioner can be contacted at: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Yours faithfully,

Lynne Ridley

Epping Forest District Council
Civic Offices,
High Street,
Epping,
Essex, CM16 4BZ

(01992) 564000