Thank you for your information request received today.

I am currently reviewing your request and investigating whether there is
any information available for disclosure.  The Council, in accordance with
Section 10 of the Freedom of Information Act 2000 (‘the Act’), will reply
to your request promptly and in any event not later than the twentieth
working day following the date of receipt. Subject Access Requests will be
responded to within one calendar month in line with the GDPR (General Data
Protection Regulation).

In accordance with section 8(1)(b) of the Act and related guidance from
the Information Commissioner’s Office, the Council reserves the right to
treat any request for information as invalid unless the requester supplies
their real name.  In such cases, the Council may request proof of
identity.

Kind Regards

Information Governance Officer

Lewes District Council and Eastbourne Borough Council

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Dear Mr. Patrick,

Information Request:  EFOI 16132

Thank you for your information request dated 9 May 2022 received in our
office on the same day.

I have reviewed your request and investigated whether there is any
information which can be disclosed to you.  Please find below the
information the council holds, and which I am pleased to provide to you.

Eastbourne
1. Are you currently in a partnership with other No
councils for waste IT system operations or
procurement? If in a partnership please name the
partner councils?
2. Do you currently operate waste services In house (SEESL – council
(collections) directly, or through a waste owned company)
contractor such as Biffa, Suez or Veolia. If
through a contractor, please name them.
3. Which of the IT systems below do you use for
the management of day-to-day municipal bin
collections:
a. Yotta M3 , W360, Whitespace

b. Bartec Collective

c. Whitespace/Powersuite

d. Selected Interventions / Echo

e. Core (Suez)

f. Webaspx

g. Other: [please name]
4. When is your current contract for the IT Rolling contract
system OR outsourced waste contract for waste
collections management due to expire?
What main software do you use for operational
management of:
5 Grounds/parks maintenance Nil
6. Street cleansing Nil
7. Pest control Civica W360
8. Cemeteries BACCAS
9. Playgrounds and play equipment PSS Live
10. Geographic Information System (GIS) CMPRO Civica GIS
11 Customer Relationship Management (CRM) Civica W360

I trust that this deals with your enquiry to your satisfaction, but if you
feel that Eastbourne Borough Council has misunderstood or not responded
appropriately to your request, you have two courses of action:

• You can clarify the terms of your original request to allow this to be
looked at again (if you expand your request this will be dealt with as
a new request)
• All applicants have a ‘right of review’. A review should be focused on
the original request and should identify how the council has dealt
incorrectly with your Information Request. Reviews must be made in
writing (or e-mail) within 40 working days of receipt of this response
and addressed to the Information Governance Reviews Officer, to the
address below.

Information Governance Reviews Officer

Lewes District Council and Eastbourne Borough Council

                                           Eastbourne Town Hall

                                           Grove Road

                                           Eastbourne

                                           BN21 4UG

E-mail  : [1][email address]

After the council’s internal reviews procedure has been exhausted, a
further review about the same Information Request can be directed to the
Information Commissioner for adjudication.  Full details will be provided
should a review proceed to this stage.

Please note:

If you are considering re-using the information disclosed to you through
this request, for any purpose outside of what could be considered for
personal use, you are required under the Public Sector Re-use of
Information Regulations 2015 to make an Application for Re-use to the
organisation you have requested the information from.  Applications for
Re-Use should be directed to the address detailed in the footer below.

Please contact me again, quoting your reference number, if you require any
further assistance with your current request and I will do my best to
provide the relevant help and advice.

Regards,

Kevin Rance
Information Governance Officer

Tel: +44(0)1273 471600

[2][email address]

Lewes and Eastbourne Legal Services acting on behalf of Lewes District
Council and Eastbourne Borough Council

Lewes District Council: Southover House, Southover Road, Lewes BN7 1AB 
[3]www.lewes-eastbourne.gov.uk. Minicom 01273 484488

Eastbourne Borough Council: 1 Grove Road, Eastbourne BN21 4TW 
[4]www.lewes-eastbourne.gov.uk. Text Relay 18001 01323 410000

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