Dear Department for Work and Pensions, can you please tell me the time it takes for DWP to implement a customer's change of bank account details? If a customer changes his bank details on the 1st of January, how long before DWP will start using said account. Also does the same timescale apply to all benefits and awards?

Yours faithfully,

seanynicks

DWP freedom-of-information-requests, Department for Work and Pensions

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Operations Correspondence, Department for Work and Pensions

Dear Sean

Thank you for your email. In order for us to proceed with your request we need some further details in order to identify your records.

Could you please reply stating

• Your full name
• Your postal address, including post code
• Your date of birth

Yours sincerely

Mr C Taylor | Department for Work and Pensions

[Important: For security reasons DWP will never ask you to send any usernames, passwords, health/medical or bank account information via email, and we will not process such information if you do send it – it will be deleted.]

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Dear Mrs Taylor, Sean Nicholson is my name. I had written my DOB and address but noticed that it will be published on What do they Know.com which I'm not too keen to do. Are you able to delete or hide that data? I'm not so fussed about the address but the DOB is an issue although I'm well over 18. I will send the information once I know, thanks.

Yours sincerely,

seanynicks

Operations Correspondence, Department for Work and Pensions

Thank you for contacting the Operations Correspondence team.

Your email has been sent to the appropriate team for their action.

 

Please do not sent e-mails marked Private to this inbox.

 

For general benefit information, please visit our website at [1]www.gov.uk

 

Kind Regards

DWP National Complaints Gateway Team

 

Diolch am gysylltu â'r tîm Gohebiaeth Gweithrediadau.

Mae eich e-bost wedi'i anfon at y tîm priodol er mwyn iddynt weithredu.

 

Peidiwch ag anfon e-byst sydd wedi'u marcio'n breifat i'r mewnflwch hwn.

 

 

Cofion cynnes

Tîm Porth Cwynion Cenedlaethol DWP

 

 

[Please do not reply to this message. DWP will never ask you to send any
usernames, passwords, personal, health/medical or bank account information
via email. Any email sent in response will be deleted without being read.]

 

 

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References

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1. http://www.gov.uk/

Operations Correspondence, Department for Work and Pensions

Thank you for contacting the Operations Correspondence team.

Your email has been sent to the appropriate team for their action.

Please do not send e-mails marked Private to this inbox.

Kind Regards

DWP National Complaints Gateway Team

Diolch am gysylltu â'r tîm Gohebiaeth Gweithrediadau.

Mae eich e-bost wedi'i anfon at y tîm priodol er mwyn iddynt weithredu.

Peidiwch ag anfon e-byst sydd wedi'u marcio'n breifat i'r mewnflwch hwn.

Cofion cynnes

Tîm Porth Cwynion Cenedlaethol DWP

[Important: For security reasons DWP cannot discuss personal information
with you over email. DWP will never ask you to send any usernames,
passwords, personal, health/medical or bank account information via email,
and we will not process such information if you do send it – it will be
deleted.]

 

 

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Operations Correspondence, Department for Work and Pensions

Good morning

Could you please reply stating

• Your full name
• Your postal address, including post code

Due to the vast amounts of emails we receive, please also include your original email with your response.

Yours sincerely

S Page

Important: For security reasons DWP cannot discuss personal information with you over email. DWP will never ask you to send any usernames, passwords, personal, health/medical or bank account information via email this is not a 'secure' website for sending personal information.

We treat personal information carefully. We may use it for any of our purposes. To learn more about information rights and how we use information, please see our DWP Personal Information Charter at www.gov.uk

www.dwp.gov.uk
Welcome to GOV.UK
GOV.UK - The place to find government services and information - simpler, clearer, faster.

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Dear Operations Correspondence, My address is 91 Centenary Court,Leven, Fife, ky84aj.

Yours sincerely,

seanynicks

Operations Correspondence, Department for Work and Pensions

Thank you for contacting the Operations Correspondence team.

Your email has been sent to the appropriate team for their action.

 

Please do not sent e-mails marked Private to this inbox.

 

For general benefit information, please visit our website at [1]www.gov.uk

 

Kind Regards

DWP National Complaints Gateway Team

 

Diolch am gysylltu â'r tîm Gohebiaeth Gweithrediadau.

Mae eich e-bost wedi'i anfon at y tîm priodol er mwyn iddynt weithredu.

 

Peidiwch ag anfon e-byst sydd wedi'u marcio'n breifat i'r mewnflwch hwn.

 

 

Cofion cynnes

Tîm Porth Cwynion Cenedlaethol DWP

 

 

[Please do not reply to this message. DWP will never ask you to send any
usernames, passwords, personal, health/medical or bank account information
via email. Any email sent in response will be deleted without being read.]

 

 

show quoted sections

References

Visible links
1. http://www.gov.uk/

Operations Correspondence, Department for Work and Pensions

Thank you for contacting the Operations Correspondence team.

Your email has been sent to the appropriate team for their action.

Please do not send e-mails marked Private to this inbox.

Kind Regards

DWP National Complaints Gateway Team

Diolch am gysylltu â'r tîm Gohebiaeth Gweithrediadau.

Mae eich e-bost wedi'i anfon at y tîm priodol er mwyn iddynt weithredu.

Peidiwch ag anfon e-byst sydd wedi'u marcio'n breifat i'r mewnflwch hwn.

Cofion cynnes

Tîm Porth Cwynion Cenedlaethol DWP

[Important: For security reasons DWP cannot discuss personal information
with you over email. DWP will never ask you to send any usernames,
passwords, personal, health/medical or bank account information via email,
and we will not process such information if you do send it – it will be
deleted.]

 

 

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freedom-of-information-request@dwp.gov.uk,

1 Attachment

Dear Sean Nicholson,

I am writing in response to your request for information, received 7th
February.

Yours sincerely,

DWP Central FoI Team