Thank you for contacting the Information Governance Team at Maidstone
Borough Council.

This is an automated response to confirm that your e-mail has been
received.

For more information on how we manage requests, and our response times,
please visit our website:

• [1]Freedom of Information/Environmental Information Regulation
Requests
• [2]Complaints
• [3]Data Protection
• [4]Customer Care Policy

Regards

Information Governance Team

Corporate Insight, Communities and Governance

Maidstone Borough Council, King Street, Maidstone, Kent ME15 6JQ

w [5]www.maidstone.gov.uk

To access our digital services please visit
https://maidstone.gov.uk/service Sign up to receive your Council Tax bill
by email https//maidstone.gov.uk/emailbilling We understand the importance
of ensuring that personal data, including sensitive personal data is
always treated lawfully and appropriately and that the rights of
individuals are upheld. We are required to collect, use and hold personal
data about individuals. Data is required for the purposes of carrying out
our statutory obligations, delivering services and meeting the needs of
individuals that we deal with. This includes current, past and prospective
employees, service users, members of the public, Members of the Council,
our business partners and other local authorities or public bodies. To
view our full statement to see how your data will be stored and processed
please visit https://maidstone.gov.uk/dataprotection This email is
confidential. If you receive it by mistake, please advise the sender by
email immediately. Any unauthorised use of the message or attachments is
prohibited. Unless stated otherwise, any opinions are personal and cannot
be attributed to Maidstone Borough Council. Unless a purchase order is
attached this email is not a contract or an order. It is your
responsibility to carry out Virus checks before opening any attachments.

References

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5. http://www.maidstone.gov.uk/

Dear Fergus Wilson

ENVIRONMENTAL INFORMATION REQUEST

Ref: EIR/11050

Thank you for your request for environmental information. We will have a response ready for you within 20 working days of the date you made your request.

After considering your request, we may decide to refuse to supply the information under a number of exemptions that exist in legislation. For details of these exemptions, please visit the Information Commissioner’s website: https://ico.org.uk/for-organisations/gui...

If you have any queries about this e-mail, please contact us. Please remember to quote the reference above in any future communications.

Yours sincerely

Information Governance Team
Corporate Insight, Communities and Governance
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent ME15 6JQ
w www.maidstone.gov.uk

show quoted sections

Dear Fergus Wilson

ENVIRONMENTAL INFORMATION REQUEST

I am writing to confirm that the Council has now completed its search for the information you requested.

A copy of the information is enclosed.

If you have any queries about this e-mail, please contact us. Please remember to quote the reference above in any future communications.

If you are unhappy with the service you have received in relation to your request and wish to request a review of our decision, please respond to this email and I will pass it on to Mid Kent Legal Services to conduct a review. Please ensure you outline your reasons for requesting a review.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

Information Governance Team
Corporate Insight, Communities and Governance
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent ME15 6JQ
w www.maidstone.gov.uk

show quoted sections

Thank you for contacting the Information Governance Team at Maidstone
Borough Council.

This is an automated response to confirm that your e-mail has been
received.

For more information on how we manage requests, and our response times,
please visit our website:

• [1]Freedom of Information/Environmental Information Regulation
Requests
• [2]Complaints
• [3]Data Protection
• [4]Customer Care Policy

Regards

Information Governance Team

Corporate Insight, Communities and Governance

Maidstone Borough Council, King Street, Maidstone, Kent ME15 6JQ

w [5]www.maidstone.gov.uk

To access our digital services please visit
https://maidstone.gov.uk/service Sign up to receive your Council Tax bill
by email https//maidstone.gov.uk/emailbilling We understand the importance
of ensuring that personal data, including sensitive personal data is
always treated lawfully and appropriately and that the rights of
individuals are upheld. We are required to collect, use and hold personal
data about individuals. Data is required for the purposes of carrying out
our statutory obligations, delivering services and meeting the needs of
individuals that we deal with. This includes current, past and prospective
employees, service users, members of the public, Members of the Council,
our business partners and other local authorities or public bodies. To
view our full statement to see how your data will be stored and processed
please visit https://maidstone.gov.uk/dataprotection This email is
confidential. If you receive it by mistake, please advise the sender by
email immediately. Any unauthorised use of the message or attachments is
prohibited. Unless stated otherwise, any opinions are personal and cannot
be attributed to Maidstone Borough Council. Unless a purchase order is
attached this email is not a contract or an order. It is your
responsibility to carry out Virus checks before opening any attachments.

References

Visible links
1. https://maidstone.gov.uk/home/primary-se...
2. https://maidstone.gov.uk/home/primary-se...
3. https://maidstone.gov.uk/home/primary-se...
4. https://maidstone.gov.uk/home/primary-se...
5. http://www.maidstone.gov.uk/

Thank you for contacting the Information Governance Team at Maidstone
Borough Council.

This is an automated response to confirm that your e-mail has been
received.

For more information on how we manage requests, and our response times,
please visit our website:

• [1]Freedom of Information/Environmental Information Regulation
Requests
• [2]Complaints
• [3]Data Protection
• [4]Customer Care Policy

Regards

Information Governance Team

Corporate Insight, Communities and Governance

Maidstone Borough Council, King Street, Maidstone, Kent ME15 6JQ

w [5]www.maidstone.gov.uk

To access our digital services please visit
https://maidstone.gov.uk/service Sign up to receive your Council Tax bill
by email https//maidstone.gov.uk/emailbilling We understand the importance
of ensuring that personal data, including sensitive personal data is
always treated lawfully and appropriately and that the rights of
individuals are upheld. We are required to collect, use and hold personal
data about individuals. Data is required for the purposes of carrying out
our statutory obligations, delivering services and meeting the needs of
individuals that we deal with. This includes current, past and prospective
employees, service users, members of the public, Members of the Council,
our business partners and other local authorities or public bodies. To
view our full statement to see how your data will be stored and processed
please visit https://maidstone.gov.uk/dataprotection This email is
confidential. If you receive it by mistake, please advise the sender by
email immediately. Any unauthorised use of the message or attachments is
prohibited. Unless stated otherwise, any opinions are personal and cannot
be attributed to Maidstone Borough Council. Unless a purchase order is
attached this email is not a contract or an order. It is your
responsibility to carry out Virus checks before opening any attachments.

References

Visible links
1. https://maidstone.gov.uk/home/primary-se...
2. https://maidstone.gov.uk/home/primary-se...
3. https://maidstone.gov.uk/home/primary-se...
4. https://maidstone.gov.uk/home/primary-se...
5. http://www.maidstone.gov.uk/

Dear Fergus Wilson

I am sorry to hear you did not receive the information you expected.

In order to process your request, can you please clarify if you are requesting the time taken to validate specific applications, and if so which applications, or whether you are requesting the average time taken for all requests within a given period? If it is the latter, can you please advise the time frame for your request.

Yours sincerely

Information Governance Team
Corporate Insight, Communities and Governance
Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent ME15 6JQ
w www.maidstone.gov.uk

show quoted sections

Thank you for contacting the Information Governance Team at Maidstone
Borough Council.

This is an automated response to confirm that your e-mail has been
received.

For more information on how we manage requests, and our response times,
please visit our website:

• [1]Freedom of Information/Environmental Information Regulation
Requests
• [2]Complaints
• [3]Data Protection
• [4]Customer Care Policy

Regards

Information Governance Team

Corporate Insight, Communities and Governance

Maidstone Borough Council, King Street, Maidstone, Kent ME15 6JQ

w [5]www.maidstone.gov.uk

To access our digital services please visit
https://maidstone.gov.uk/service Sign up to receive your Council Tax bill
by email https//maidstone.gov.uk/emailbilling We understand the importance
of ensuring that personal data, including sensitive personal data is
always treated lawfully and appropriately and that the rights of
individuals are upheld. We are required to collect, use and hold personal
data about individuals. Data is required for the purposes of carrying out
our statutory obligations, delivering services and meeting the needs of
individuals that we deal with. This includes current, past and prospective
employees, service users, members of the public, Members of the Council,
our business partners and other local authorities or public bodies. To
view our full statement to see how your data will be stored and processed
please visit https://maidstone.gov.uk/dataprotection This email is
confidential. If you receive it by mistake, please advise the sender by
email immediately. Any unauthorised use of the message or attachments is
prohibited. Unless stated otherwise, any opinions are personal and cannot
be attributed to Maidstone Borough Council. Unless a purchase order is
attached this email is not a contract or an order. It is your
responsibility to carry out Virus checks before opening any attachments.

References

Visible links
1. https://maidstone.gov.uk/home/primary-se...
2. https://maidstone.gov.uk/home/primary-se...
3. https://maidstone.gov.uk/home/primary-se...
4. https://maidstone.gov.uk/home/primary-se...
5. http://www.maidstone.gov.uk/

Dear Fergus Wilson

Thank you for the clarification.

In order to progress your request, can you please advise the timeframe/dates you are requesting the average time taken to validate planning applications?

Yours sincerely

Information Governance Team
Corporate Insight, Communities and Governance Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent ME15 6JQ w www.maidstone.gov.uk

show quoted sections

Thank you for contacting the Information Governance Team at Maidstone
Borough Council.

This is an automated response to confirm that your e-mail has been
received.

For more information on how we manage requests, and our response times,
please visit our website:

• [1]Freedom of Information/Environmental Information Regulation
Requests
• [2]Complaints
• [3]Data Protection
• [4]Customer Care Policy

Regards

Information Governance Team

Corporate Insight, Communities and Governance

Maidstone Borough Council, King Street, Maidstone, Kent ME15 6JQ

w [5]www.maidstone.gov.uk

To access our digital services please visit
https://maidstone.gov.uk/service Sign up to receive your Council Tax bill
by email https//maidstone.gov.uk/emailbilling We understand the importance
of ensuring that personal data, including sensitive personal data is
always treated lawfully and appropriately and that the rights of
individuals are upheld. We are required to collect, use and hold personal
data about individuals. Data is required for the purposes of carrying out
our statutory obligations, delivering services and meeting the needs of
individuals that we deal with. This includes current, past and prospective
employees, service users, members of the public, Members of the Council,
our business partners and other local authorities or public bodies. To
view our full statement to see how your data will be stored and processed
please visit https://maidstone.gov.uk/dataprotection This email is
confidential. If you receive it by mistake, please advise the sender by
email immediately. Any unauthorised use of the message or attachments is
prohibited. Unless stated otherwise, any opinions are personal and cannot
be attributed to Maidstone Borough Council. Unless a purchase order is
attached this email is not a contract or an order. It is your
responsibility to carry out Virus checks before opening any attachments.

References

Visible links
1. https://maidstone.gov.uk/home/primary-se...
2. https://maidstone.gov.uk/home/primary-se...
3. https://maidstone.gov.uk/home/primary-se...
4. https://maidstone.gov.uk/home/primary-se...
5. http://www.maidstone.gov.uk/

Dear Fergus Wilson

ENVIRONMENTAL INFORMATION REQUEST

I am writing to confirm that the Council has now completed its search for the information you requested.

A copy of the information is enclosed.

If you have any queries about this e-mail, please contact us. Please remember to quote the reference above in any future communications.

If you are unhappy with the service you have received in relation to your request and wish to request a review of our decision, please respond to this email and I will pass it on to Mid Kent Legal Services to conduct a review. Please ensure you outline your reasons for requesting a review.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

Information Governance Team
Corporate Insight, Communities and Governance Maidstone Borough Council, Maidstone House, King Street, Maidstone, Kent ME15 6JQ w www.maidstone.gov.uk

show quoted sections