Threatening Letters demanding funds already paid

Simon Lonsdale made this Freedom of Information request to Department for Work and Pensions

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Department for Work and Pensions did not have the information requested.

Dear Department for Work and Pensions,

I continue to receive threatening letters from Capita, on behalf of the Vale of White Horse District Council asking for £1600.00 which has already been paid.

I want to know how many such letters have been sent and how many people have paid, when they owed nothing.

I also wish to know how much of this has been paid back and why such an accounting error was allowed to happen.

There is also the question of the stress and financial burden caused.

What are the guidelines for seeking compensation?

Yours faithfully,

Simon Lonsdale

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Should you have any further queries in connection with this request do
please contact us.
For further information on the Freedom of Information Act within DWP
please click on the link below.

show quoted sections


Visible links

DWP - HPD FOI's, Department for Work and Pensions

1 Attachment

Please see our attached reply to your recent Freedom of Information



show quoted sections