Dear Customer

Thank you for contacting us. We acknowledge receipt of your message and
shall forward it to the appropriate department. You should normally
receive a response within 5 working days (10 working days for Revenues and
Benefits)

Please visit our website [1]www.watford.gov.uk for information on all of
our services.

General Enquiry

You can submit a general enquiry via the [2]online contact form

Payments 

You can make payments via our website [3]pay for it or call our automated
payment line 01923 278989. 

Council Tax

For information about Council Tax please visit [4]here. To report a change
of occupancy, please visit [5]here.  

Parks and Streets

Please use our new online Report-It tool, to log any Streets or Parks
issues [6]here 

Missed Bins

Please report missed bins [7]here or contact the Customer Service Centre
on 01923 226400, after 5pm on the day of collection or the next working
day.

Freedom of Information Requests

If you are requesting information under the [8]Freedom of Information Act
2000 or the Environmental Information Regulations 2004, your request is
being processed and a response will be sent to you within 20 working days
from receipt of your request. 

Other useful links

[9]Hertfordshire County Council and [10]Watford Community Housing Trust  

How did we do? [11]Click here and let us know.

Kind regards

Customer Service Centre

Watford Borough Council

Town Hall, Watford, WD17 3EX

[12]watford.gov.uk

[13]Free and low cost things to do in Watford

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this message, and notify us immediately. If you or your employer does not
consent to Internet e-mail messages of this kind, please advise us
immediately. Opinions, conclusions and other information expressed in this
message are not given or endorsed by Watford Borough Council unless
otherwise indicated by an authorised representative independent of this
message. Please note that neither Watford Borough Council nor I accept any
responsibility for viruses and it is your responsibility to scan
attachments (if any). We take your privacy seriously and will only use
your personal information to provide you the service you have requested
from us. We value your privacy and want you to understand the choice and
control you have over your data that we hold on you. To find out more
please view our Privacy Notice on by visiting
https://watford.gov.uk/privacynotice
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References

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12. http://www.watford.gov.uk/
13. https://www.watfordevents.com/

Reference: FOI-521926482
Date of request: 06/06/2023
Title of request: Council Tax Reduction/Support Scheme

Dear Kelly-Marie Jones,

Thank you for contacting us. We acknowledge receipt of
your request which will now be forwarded to the appropriate department.
You will receive a response within 20 working days.

Kind regards

Customer Service Centre
Watford Borough Council
Town Hall, Watford, WD17 3EX
01923 226400                     

[1]watford.gov.uk

[2]Free and low cost things to do in Watford

Note: Legally privileged/Confidential Information may be contained in this
message. If you are not the addressee(s) legally indicated in this message
(or responsible for delivery of the message to such person), you may not
copy or deliver this message to anyone. In such case, you should destroy
this message, and notify us immediately. If you or your employer does not
consent to Internet e-mail messages of this kind, please advise us
immediately. Opinions, conclusions and other information expressed in this
message are not given or endorsed by Watford Borough Council unless
otherwise indicated by an authorised representative independent of this
message. Please note that neither Watford Borough Council nor I accept any
responsibility for viruses and it is your responsibility to scan
attachments (if any). We take your privacy seriously and will only use
your personal information to provide you the service you have requested
from us. We value your privacy and want you to understand the choice and
control you have over your data that we hold on you. To find out more
please view our Privacy Notice on by visiting
https://watford.gov.uk/privacynotice
This message has been scanned for malware by Mimecast.
http://www.mimecast.com

References

Visible links
1. http://www.watford.gov.uk/
2. https://www.watfordevents.com/

Reference: FOI-521926482
Date of request: 06/06/2023
Title of request: Council Tax Reduction/Support Scheme
Information request:

From: Kelly-Marie Jones <[1][FOI #987821 email]>
Sent: Tuesday, June 6, 2023 2:27 PM
To: CSC Enquiries (Watford) <[2][email address]>
Subject: Freedom of Information request - This year's Council Tax
Reduction/Support Scheme

Dear Watford Borough Council,

Please kindly provide a copy of the current year's Council Tax Reduction
or Support Scheme.

I regret that I have been unable to locate a copy on your website, nor
have I received a response to my repeated requests for the document from
your Benefits team.

Yours faithfully,

Kelly-Marie Jones

Dear Kelly-Marie Jones,

Dear Kelly-Marie Jones 

Request for information under Freedom of Information Act

Thank you for your request for information regarding 'Council Tax
Reduction/Support Scheme'.

Please find attached information as requested.

If you are not satisfied with my response to your request, you may ask for
the request to be reconsidered. You can do this either by letter or by
emailing [Watford Borough Council request email] . The request will be considered by a
different officer. If you still remain dissatisfied with our response
after this, you may write to the Information Commissioner  

Yours sincerely,

Kamrul Hassan

Senior Customer Service Advisor

Kind regards

Customer Service Centre
Watford Borough Council
Town Hall, Watford, WD17 3EX
01923 226400                     

[3]watford.gov.uk

[4]Free and low cost things to do in Watford

Note: Legally privileged/Confidential Information may be contained in this
message. If you are not the addressee(s) legally indicated in this message
(or responsible for delivery of the message to such person), you may not
copy or deliver this message to anyone. In such case, you should destroy
this message, and notify us immediately. If you or your employer does not
consent to Internet e-mail messages of this kind, please advise us
immediately. Opinions, conclusions and other information expressed in this
message are not given or endorsed by Watford Borough Council unless
otherwise indicated by an authorised representative independent of this
message. Please note that neither Watford Borough Council nor I accept any
responsibility for viruses and it is your responsibility to scan
attachments (if any). We take your privacy seriously and will only use
your personal information to provide you the service you have requested
from us. We value your privacy and want you to understand the choice and
control you have over your data that we hold on you. To find out more
please view our Privacy Notice on by visiting
https://watford.gov.uk/privacynotice
This message has been scanned for malware by Mimecast.
http://www.mimecast.com

References

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4. https://www.watfordevents.com/