Third party data sourced and used by TV Licensing

The request was partially successful.

Dear British Broadcasting Corporation,

The BBC has stated:

"TV Licensing™ also makes use of information supplied by Axciom, a leading technology and services company specialising in the provision of data. This commercially available information indicates whether an unlicensed address may be occupied and this may include names of individuals.

Additionally, TV Licensing™ also licenses data from third parties for the purposes of reconciling, enhancing or cleansing the information on the database. This process is managed by Proximity with data sourced from Experian, Equifax, GBGroup, and the ReAD Group.

GBG:
Provides landline telephone numbers, which are sourced from BT. TV Licensing™ uses this information to contact licence-holders on expiry of their TV licences.

Experian:
Operates a product called MOSAIC, which is used to segment customers (e.g. put them into targeted groups) on the TV Licensing database. It can be used to monitor customer behaviour at household and postcode level.

Equifax:
Provides an indication that the occupier of a No Licence Needed (NLN) property has moved in the previous 3 months. TV Licensing™ will then contact the present occupier of the NLN property to confirm its licensable status.

REaD Group:
Provides an indication that the occupier of a No Licence Needed (NLN) property has moved in the previous 3 months. TV Licensing™ will then contact the present occupier of the NLN property to confirm its licensable status. This company provides an indication that a property is occupied or unoccupied."

end of quotes.

As TV licensing authority in the UK, BBC has total responsibility in all matters concerning the administration and enforcement of the TV licence. This is a Freedom of Information request lodged under the Freedom of Information Act 2000 for full disclosure of and publication of:

BBC proposal documents proposing the sourcing of third party data sourced and used by TV Licensing™

BBC policy documents setting out in detail the implementation of the sourcing and exploitation of third party data used by TV Licensing™

Yours faithfully,

Mr I Hillas

FOI Enquiries, British Broadcasting Corporation

Dear Mr Hillas,

Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 4th October 2020.  We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.

The reference number for your request is RFI20201548.

Kind regards,

Information Rights

BBC Freedom of Information
BC2 A4, Broadcast Centre
201 Wood Lane
London W12 7TP

www.bbc.co.uk/foi
Email: [BBC request email]

-----Original Message-----
From: Mr Hillas <[FOI #696136 email]>
Sent: 04 October 2020 11:33
To: FOI Enquiries <[email address]>
Subject: RFI20201548 FOI Request - Freedom of Information request - Third party data sourced and used by TV Licensing

Dear British Broadcasting Corporation,

The BBC has stated:

"TV Licensing™ also makes use of information supplied by Axciom, a leading technology and services company specialising in the provision of data. This commercially available information indicates whether an unlicensed address may be occupied and this may include names of individuals.

Additionally, TV Licensing™ also licenses data from third parties for the purposes of reconciling, enhancing or cleansing the information on the database. This process is managed by Proximity with data sourced from Experian, Equifax, GBGroup, and the ReAD Group.

GBG:

Provides landline telephone numbers, which are sourced from BT. TV Licensing™ uses this information to contact licence-holders on expiry of their TV licences.

Experian:

Operates a product called MOSAIC, which is used to segment customers (e.g. put them into targeted groups) on the TV Licensing database. It can be used to monitor customer behaviour at household and postcode level.

Equifax:

Provides an indication that the occupier of a No Licence Needed (NLN) property has moved in the previous 3 months. TV Licensing™ will then contact the present occupier of the NLN property to confirm its licensable status.

REaD Group:

Provides an indication that the occupier of a No Licence Needed (NLN) property has moved in the previous 3 months. TV Licensing™ will then contact the present occupier of the NLN property to confirm its licensable status. This company provides an indication that a property is occupied or unoccupied."

end of quotes.

As TV licensing authority in the UK, BBC has total responsibility in all matters concerning the administration and enforcement of the TV licence. This is a Freedom of Information request lodged under the Freedom of Information Act 2000 for full disclosure of and publication of:

BBC proposal documents proposing the sourcing of third party data sourced and used by TV Licensing™

BBC policy documents setting out in detail the implementation of the sourcing and exploitation of third party data used by TV Licensing™

Yours faithfully,

Mr I Hillas

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FOI Enquiries, British Broadcasting Corporation

2 Attachments

Dear Mr Hillas,

 

Please find attached our response to your request for information,
reference RFI20201548.

 

Yours sincerely,

 

Information Rights, BBC Legal

BC2A4, Broadcast Centre
201 Wood Lane, London W12 7TP

 

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