If you smell gas or are concerned about gas safety, please call the
24-hour National Gas Emergency Service on 0800 111 999. 

Hello,

Thank you for your email, this is an automated reply from the SGN Customer
Service team. 

Our Customer Service Centre is currently open Monday to Friday 8am to 8pm,
and Saturday 8am to 4pm. This inbox is not monitored outside of these
hours.  

To help us reply as quickly as possible, if not already provided,
please let us know the following information: 

1. Your contact details (name, company name, address and preferred phone
number)
2. The full address and postcode of the work location
3. Any reference numbers you may have
4. If you require information in a different format or language 

5. Your preferred method of contact

Extra help for those who need it most 

We offer a range of services to provide extra help for those who need it
most. If you, or anyone you know, could benefit from any of our free extra
help services, please visit [1]sgn.co.uk/extra-help or call our Careline
on 0800 975 1818.  

At SGN we are committed to respecting your privacy at all times. For
details on how we use your data, please refer to our Privacy Notice which
is available [2]here. 

This email is confidential and may be legally privileged. It is intended
solely for the addressees and access to this email by anyone else is
unauthorised. If you are not the intended recipient,
please immediately notify the sender of the error in transmission and then
delete this email. Please note that any disclosure, copying, distribution
is prohibited and may be unlawful.

Unless specifically stated otherwise, emails and attachments are neither
an offer capable of acceptance nor acceptance of an offer and do not form
part of a binding contractual agreement.

Emails may not represent the views of SGN.

Please be aware, we may monitor email traffic data and content for
security and staff training. For further information about what we do with
your personal data, and your rights in relation to the
same, please see the [3]Privacy Notice published on our website

SGN is a registered trade mark and is the brand name for the companies
with this Scotia Gas Networks group of companies.

Scotia Gas Networks Limited (company registration number 04958135) and all
of its subsidiaries, except for Scotland Gas Networks plc are registered
in England and Wales and have their registered
office address at St Lawrence House, Station Approach, Horley, Surrey RH6
9HJ.

Scotland Gas Networks plc (company registration number SC264065) is
registered in Scotland and has its registered office address at Axis
House, 5 Lonehead Drive, Newbridge, Edinburgh EH28 8TG

References

Visible links
1. https://www.sgn.co.uk/help-and-advice/ex...
2. https://www.sgn.co.uk/privacy-policy
3. https://www.sgn.co.uk/privacy-policy

Hello

Thank you for your email, this is an automated reply from the SGN Customer
Service team

Our Customer Service Centre is currently open Monday to Friday 8.30am to
8pm, and Saturday 8am to 4pm. This inbox is not monitored outside of these
hours.

If you smell gas or are concerned about gas safety, please call the
24-hour National Gas Emergency Service on 0800 111 999.

At SGN we are committed to respecting your privacy at all times. For
details on how we use your data, please refer to our Privacy Notice which
is available here.

To help us reply as quickly as possible, if not already provided, please
let us know the following information:

 1. Your contact details (name, company name, address and preferred phone
number)
 2. The full address and postcode of the work location
 3. Any reference numbers you may have
 4. If you require information in a different format or language

Extra help for those who need it most
We offer a range of services to provide extra help for those who need it
most. If you, or anyone you know, could benefit from any of our free extra
help services, please visit [1]sgn.co.uk/extra-help or call our Careline
on 0800 975 1818.

---------------------------------------- WARNING This email is not from
the SGN network. Do not open unexpected files or links. Dear Scotia Gas
Networks Limited, I am writing to you under the Freedom of Information Act
2000 to request the following information: In regards to the Internet of
Video Things (IVoT) and specifically the use of cellular real-time video
streaming. Please can you direct the following questions to the correct
person: 1. Do you utilise real-time video streaming, recording, and
management, and if so where and how is it used? 2. If video, audio, and
metadata is sent over cellular and other wireless networks, who currently
provides the technology and services to you? 3. Who is the person
responsible for the real-time video streaming, recording, and management?
Please provide their names, titles, emails and contact numbers as part of
the response. If it is not possible to provide the information requested
due to the information exceeding the cost of compliance limits identified
in Section 12, please provide advice and assistance, under the Section 16
obligations of the Act, as to how I can refine my request. If you can
identify any ways that my request could be refined I would be grateful for
any further advice and assistance. If you have any queries please don’t
hesitate to contact me via email or phone and I will be very happy to
clarify what I am asking for and discuss the request, my details are
outlined below. Thank you for your time and I look forward to your
response. Best wishes, David Blenheim Email: [email address]
[mobile number]
------------------------------------------------------------------- Please
use this email address for all replies to this request:
[FOI #999013 email] Is [SGN request email] the wrong
address for Environmental Information Regulations requests to Scotia Gas
Networks Limited? If so, please contact us using this form:
https://clicktime.symantec.com/15sLvSpMN...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://clicktime.symantec.com/15sMAwQCk...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
https://clicktime.symantec.com/15sM67CvJ...
https://clicktime.symantec.com/15sM1H1dq...
Please note that in some cases publication of requests and responses will
be delayed. If you find this service useful as an FOI officer, please ask
your web manager to link to us from your organisation's FOI page.
------------------------------------------------------------------- This
email is confidential and may be legally privileged. It is intended solely
for the addressees and access to this email by anyone else is
unauthorised. If you are not the intended recipient,
please immediately notify the sender of the error in transmission and then
delete this email. Please note that any disclosure, copying, distribution
is prohibited and may be unlawful.

Unless specifically stated otherwise, emails and attachments are neither
an offer capable of acceptance nor acceptance of an offer and do not form
part of a binding contractual agreement.

Emails may not represent the views of SGN.

Please be aware, we may monitor email traffic data and content for
security and staff training. For further information about what we do with
your personal data, and your rights in relation to the
same, please see the [2]Privacy Notice published on our website

SGN is a registered trade mark and is the brand name for the companies
with this Scotia Gas Networks group of companies.

Scotia Gas Networks Limited (company registration number 04958135) and all
of its subsidiaries, except for Scotland Gas Networks plc are registered
in England and Wales and have their registered
office address at St Lawrence House, Station Approach, Horley, Surrey RH6
9HJ.

Scotland Gas Networks plc (company registration number SC264065) is
registered in Scotland and has its registered office address at Axis
House, 5 Lonehead Drive, Newbridge, Edinburgh EH28 8TG

References

Visible links
1. https://www.sgn.co.uk/help-and-advice/ex...
2. https://www.sgn.co.uk/privacy-policy

Classified as Internal

Dear Mr Blenheim

Please find attached our response to your request.

Kind regards

Candice McWilliam
Compliance Manager (& Deputy DPO)
E: [email address]
M:+44 (0) 7887 825 335
SGN, Fullarton House, 1 Fullarton Drive, Cambuslang, Glasgow G32 8FD
Our working hours may differ, so please don’t feel you need to read, action or respond outside of your own working hours.

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