The use of 0845 numbers

The request was successful.

Dear Sir or Madam,

Please disclose (FOI Act 2000) all documents and notes on this matter.

Why do you use 0845 numbers?

What is the equivalent geographical number for 0845 608 8556?

What revenue do you receive per minute and in total from the use of 0845 numbers?

Are you aware of the revenue collected by your telecom provider, from your callers?

Have you considered the revised COI guidelines?
If so, what conclusions did you come to?

Do you realise that all calls (local/national) cost the same?

Do you realise that 0845 numbers now offer no cost advantage to callers, irrespective or their location, only disadvantages?

Are you aware of the cost implications to your callers, when using 0845 numbers?

Yours faithfully,

Mr E Walgrove

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

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DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Mr Walgrove

Thank you for your recent request under Freedom of information . Please
see attached reply

Thank you

Central FOI Team

-----Original Message-----
From: ew.walgrove [mailto:[FOI #21266 email]]
Sent: 16 October 2009 15:46
To: DWP Adelphi Freedom-of-Information-Request
Subject: Freedom of Information request - The use of 0845 numbers

Dear Sir or Madam,

Please disclose (FOI Act 2000) all documents and notes on this
matter.

Why do you use 0845 numbers?

What is the equivalent geographical number for 0845 608 8556?

What revenue do you receive per minute and in total from the use of
0845 numbers?

Are you aware of the revenue collected by your telecom provider,
from your callers?

Have you considered the revised COI guidelines?
If so, what conclusions did you come to?

Do you realise that all calls (local/national) cost the same?

Do you realise that 0845 numbers now offer no cost advantage to
callers, irrespective or their location, only disadvantages?

Are you aware of the cost implications to your callers, when using
0845 numbers?

Yours faithfully,

Mr E Walgrove

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**********************************************************************

This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.

Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.

If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.

Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.

**********************************************************************

The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Cable&Wireless in partnership with MessageLabs. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.

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