The use of 0845 numbers

ew.walgrove made this Freedom of Information request to Department for Work and Pensions

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The request was successful.

Dear Sir or Madam,

Please disclose (FOI Act 2000) all documents and notes on this matter.

Why do you use 0845 numbers?

What is the equivalent geographical number for 0845 608 8556?

What revenue do you receive per minute and in total from the use of 0845 numbers?

Are you aware of the revenue collected by your telecom provider, from your callers?

Have you considered the revised COI guidelines?
If so, what conclusions did you come to?

Do you realise that all calls (local/national) cost the same?

Do you realise that 0845 numbers now offer no cost advantage to callers, irrespective or their location, only disadvantages?

Are you aware of the cost implications to your callers, when using 0845 numbers?

Yours faithfully,

Mr E Walgrove

DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

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DWP Adelphi Freedom-of-Information-Request, Department for Work and Pensions

1 Attachment

Dear Mr Walgrove

Thank you for your recent request under Freedom of information . Please
see attached reply

Thank you

Central FOI Team

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