The Police & Crime Commissioners INITIAL registration date with the Information Commissioners Office

Steven King made this Freedom of Information request to Wiltshire Police and Crime Commissioner

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Wiltshire Police and Crime Commissioner.

Dear Wiltshire Police and Crime Commissioner,
I have read on your website " Angus Macpherson won the election for the Wiltshire Police Force area and started in the role on Thursday 22 November 2012 " under the introduction page. I have also read the Wiltshire Police Authority, who I understand you were a member of, ceased to exist also on Thursday 22 November 2012.
It is my understanding, it is a strict Legal requirement for a Police and Crime Commissioner to be registered with the Information Commissioner Office and appear on the formal register BEFORE processing personal data. In light of my earlier requests to the Wiltshire Police Authority, and the Wiltshire Police, which I believe very clearly identified a number of serious shortcomings in the Legality of their registration status, I was shocked and again concerned to see on the Information Commissioners website that your own INITIAL date of registration is shown as 17 December 2012, although you started in the role on 22 November 2012 ?
Clearly in setting up this PCC, your staff, and yourself?, would be involved in processing data over weeks or months prior to 22 November 2012, and I would be interested to know therefore the first date the PCC started processing data,and if the PCC had any registration in place that covered the processing of data at that time, and between the dates of 22 November 2012 and 17 December 2012 when you were first shown as registered with the Information Commissioners Office. Was the Police and Crime Commissioner for Wiltshire office and staff fully compliant with ALL their Legal duties and responsibilities under the Data Protection Act and the FOI Act which the registration requirements cover PRIOR to 17 December 2012 ? I would also like to see what lessons were learned following the two previous requests ive mentioned within this request.Please clearly answer all questions, and supply documents that support your response.
Yours faithfully,

Steven King

Mail Delivery System,

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on titan.ukcod.org.uk.

The message identifier is: 1V1IHF-0006ay-Jt
The date of the message is: Mon, 22 Jul 2013 16:43:57 +0100
The subject of the message is: Freedom of Information request - The Police & Crime Commissioners
INITIAL registration date with the Information Commissioners Office

The address to which the message has not yet been delivered is:

[Wiltshire PCC request email]

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Mail Delivery System,

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on titan.ukcod.org.uk.

The message identifier is: 1V1IHF-0006ay-Jt
The date of the message is: Mon, 22 Jul 2013 16:43:57 +0100
The subject of the message is: Freedom of Information request - The Police & Crime Commissioners
INITIAL registration date with the Information Commissioners Office

The address to which the message has not yet been delivered is:

[Wiltshire PCC request email]

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Mail Delivery System,

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 72 hours on the queue on titan.ukcod.org.uk.

The message identifier is: 1V1IHF-0006ay-Jt
The date of the message is: Mon, 22 Jul 2013 16:43:57 +0100
The subject of the message is: Freedom of Information request - The Police & Crime Commissioners
INITIAL registration date with the Information Commissioners Office

The address to which the message has not yet been delivered is:

[Wiltshire PCC request email]

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Sent request to Wiltshire Police and Crime Commissioner again, using a new contact address.

Mail Delivery System,

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email address]
retry timeout exceeded

show quoted sections

Ganesh Sittampalam left an annotation ()

The "given up" message just above relates to the original delivery attempt. The resend to a new address (pcc at wiltshire.pcc.pnn.gov.uk) has been accepted by the recipient's mail servers.

Ganesh - WhatDoTheyKnow volunteer

Dear Wiltshire Police and Crime Commissioner,
Sir, I submitted an FOI request to your office via this website on 22 07 2013, but as I have not received any acknowledgement was wondering if you had received my request ? I look forward to hearing from you,

Yours faithfully,

Steven King

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

My apologies that you have not received an acknowledgement. I am in receipt of your FOI request of 25th July 2013 which is being processed in accordance with the FOI Act 2000.

Yours sincerely

Laura Nutland

FOI & Complaints Officer
Office of the Police and Crime Commissioner
London Road, Devizes, SN10 2RD
Tel : 01380 734022
(internal ext 7203584)
[email address]

show quoted sections

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

2 Attachments

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

I write in connection with your request for information dated 25th July 2013 concerning the registration of the Police and Crime Commissioner for Wiltshire as a data controller.

I am required by the Freedom of Information Act 2000 to handle all requests in a manner that is blind as to the identity and motives of the requestor. Any information released as a response to a request is regarded as being published and therefore in the public domain without caveat.

I can confirm that the information you have requested is held, in part, by the Office of the Police and Crime Commissioner.

Your request has been considered and I am able to respond as follows:

The Police and Crime Commissioner for Wiltshire could not apply for registration until the 22nd November when the post came into existence as successor to Wiltshire Police Authority. I enclose a copy of the application for registration. I refer you to Schedule 15 of the Police Reform and Social Responsibility Act 2011 which provides for transition from Police Authorities to Police and Crime Commissioners which can be found here: http://www.legislation.gov.uk/ukpga/2011.... The registration for Wiltshire Police Authority has been provided to you in a previous FOI request.

The OPCC started processing data on 22nd November 2012.

With regard to the registration of the PCC for Wiltshire between 22nd November 2012 and 17th December 2012:

The Home Office, Association of Police and Crime Commissioners and the Information Commissioner's Office agree that the provisions of the statutory transfer arrangements within the Police Reform and Social Responsibility Act automatically transferred the duties and obligations of police authorities to Police and Crime Commissioners in relation to the Data Protection Act.

With regard to the following questions please could you clarify what information, i.e. recorded data, you require:

Was the police and crime commissioner for Wiltshire office and staff fully compliant with all their legal duties and responsibilities under the data protection act and the foi act which the registration requirements cover prior to 17 december 2012 ?

I would also like to see what lessons were learned following the two previous requests I've mentioned within this request?

Yours sincerely

Laura Nutland

FOI & Complaints Officer
Office of the Police and Crime Commissioner
London Road, Devizes, SN10 2RD
Tel : 01380 734022
(internal ext 7203584)
[Wiltshire PCC request email]

NOT PROTECTIVELY MARKED/UNCLASSIFIED

show quoted sections

Dear Police and Crime Commissioner,( Laura Nutland )
Thank you for your response to my FOI request, I shall answer your questions and ask for clarification on certain matters. 1. You mention ' the police and crime commissioner for wiltshire could not apply for registration until 22nd November...' and you enclosed a copy of your apparently belated registration request signed by yourself dated 12 12 2012 - some three weeks AFTER the date you should have registered ( Failure to notify is a criminal offence ), and you confirm ' The OPCC ( yourselves I presume ? ) started processing data on 22nd November 2012 ' . The ICO states ' .. you have not made a valid notification until we have received your forms and payment', and if you are required to notify but fail to do so you are committing a criminal offence.It appears most of the paperwork was prepared by the ICO and sent to Wilts PCC BEFORE 22 11 2012, so as to enable you to register as required in Legislation ? My question relates to the above facts - ' was the police and crime commissioner office and staff fully compliant with all their legal duties and responsibilities under the data protection act and the foi act which the notification and registration requirements PRIOR to 17 December 2012 ? ' I had expected when I raised this request the PCC office would have documents to show what ' questions were asked within your organisation' regardinbg the legality of your registration/notification/processing without being registered or having notified the ICO - are there any documents or other records - was any concern shown by any of the PCC staff or the commissioner himself ? 2. I have also read with interest when answering Q2 of the Tier Assessment section ' Is the data controller a public authority as defined in the data protection act 1998? ', the ' NO ' box has been ticked. In light of the fact Avon & Somerset, Gloucestershire, Dorset, Devon and Cornwall, and Thames Valley PCCs ALL state ' This data controller states that it is a public authority under the FOI Act 2000.... ' , why is Wiltshire PCC NOT declaring itself as a public authority ? Is there any documents that will show me why you have not declared yourselves as a public authority ? 3. My final question mentioned at the final paragraph of your response was hopefully an attempt for the PCC to reassure me that following the major re organisation that has taken place, The Wiltshire Police Authority no longer existing following the fact that it appeared it was not registered with the ICO for some 4.5 months before it closed down, that the NEW TEAM and the Commissioner himself ( as a former WPA member ) would not want a similar incident to occurr with him at the helm as clearly it would appear criminal offences are still being committed ? I trust this email will clarify the matters you asked about, and your response will be given as part of the standard initial response ( maybe with some reasurances ? ) to my request. Again any emails or documents you can provide to support your response and provide proper clear clarification of the true position will be appreciated.

Yours sincerely,

Steven King

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

Laura is currently on leave until 5th September. I will ask her to respond to your email on her return.

Thank you,
Christine

Christine Clifford
PA to Chief Executive and
Police and Crime Commissioner for Wiltshire and Swindon,
OPCC, London Road, Devizes, SN10 2RD
Tel : 01380 733439
(internal ext 7202293)
Email: [email address]

show quoted sections

Dear Police and Crime Commissioner- Christine Clifford,
Thank you for your courtesy in responding to my email informing me Laura is currently on leave. I shall await a response on her return.

Yours sincerely,

Steven King

Dear Police and Crime Commissioner,
As a further ten days has passed since Laura returned from holiday, I had expected the balance of your response to me to have been provided, so ask you to ensure I receive it as soon as possible please. On another totally different subject, would you please be kind enough to make Mr Angus Macpherson PERSONALLY aware of the circumstances that exist following my FOI request sent by email to Wiltshire Constabulary today. Finally, I would ask for information from the PCC office on the level of support YOU would offer an ' adult at risk ' who is suffering neglect and abuse ?

Yours sincerely,

Steven King

Dear Laura @ Police and Crime Commissioner,
Following receipt of your initial response on 22 08 13, and my responding to your questions raised on that date the following day, ive had 3 weeks to look at your response so far more closely, and thought as you are hopefully about to respond to the balance of my request submitted 51 days ago on 27 July, I thought maybe now would be an ideal opportunity for you to also clarify some of the information you have given me so far. You told me ' The Police and Crime Commissioner for Wiltshire could not apply for registration until the 22nd November when the post came into existence..'Upon checking the accuracy of your response with the Information Commissioner I was told differently - like any other organisation required to register under the Act, all PCCs would be required to be registered BEFORE they started processing data, and it would be considered likely that a PCC WOULD be processing data BEFORE the post formally came into existence when formally taking over from the WPA. This fact is confirmed as, contrary to what you've told me ' The Police and Crime Commissioner COULD NOT apply for registration until the 22nd November..' as confirmed by the ICO register in that, say for example the Bedfordshire PCC registered on 25 10 12 and the Thames Valley PCC registered on 08 11 12 - so I feel, regretably, it is clearly shown that what you have told me is not true ?
Referring back to another part of your response where I asked in some detail about the Legality of your non registration with the ICO between 22 November 2012 and 17 December 2012, I do not feel the paragraph starting ' The Home Office ...' answers the questions I asked, but instead fails to answer what I was specifically asking about by supplying information I did not ask about that is no relevance to me,so may I also please ask you to look again at your answer to the questions I actually raised when finalising your response to my request?
May I also ask you for assistance by way of detailed clarification of the requirements of the FOI in respect of the timescales for providing a response, and is the fact that one member of staff from an organisation is going on holiday a valid and acceptable reason under FOI Legislation for delaying for a number of weeks and not responding fully to an FOI request within the timescales stated in the FOI Act ?
Yours sincerely,

Steven King

Dear Police and Crime Commissioner,
I write again to remind you that despite answering the questions raised by yourselves on 22 08 13 on 23 08 13, a FURTHER 20 working days have elapsed yet ive not received a response to the matters you sought clarification of. It would appear this has turned into a NO COMMENT , NO COMMENT , NO COMMENT Freedom of Information disclosure ?
May I please have the full response to the request ive made in accordance with my Rights under the FOI Act, and I ask you to provide ' reasonable assistance ' to provide answers to any other matter ive asked about that you may not feel come under FOIA ....PLEASE ...?

Yours sincerely,

Steven King

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

Thank you for your emails relating to request 2013/392OPCC. My apologies for the delay in response.
I have provided you will all the information, as defined in the act, that the office holds in relation to the data registration of the Police and Crime Commissioner for Wiltshire.

Yours sincerely

Laura Nutland

FOI & Complaints Officer
Office of the Police and Crime Commissioner
London Road, Devizes, SN10 2RD
Tel : 01380 734022
(internal ext 7203584)

NOT PROTECTIVELY MARKED/UNCLASSIFIED

show quoted sections

Dear Wiltshire Police and Crime Commissioner,
Ref: PCC 2013 - 392 dated 22 07 2013.
Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Wiltshire Police and Crime Commissioner's handling of my FOI request 'The Police & Crime Commissioners INITIAL registration date with the Information Commissioners Office', and ask my review is carried out in full compliance with ICO guidelines and Legislation, and of course your own FOI request appeals procedure, and of course I ask you to provide me with EVERY assistance in complying with this FOI request and review appeal as described by the Information Commissioner, and also in light of my mental health injury and other physical illnesses I have that entitles me to a reasonable adjustment to be made under DDA & Equality Act Legislation.
I do not propose to again carefully describe the information I was specifically requesting, as I have already supplied that within my original request, and when supplying supplementary information when answering questions raised by Laura Nutland on 22 08 13 the following day.
Hence I ask you provide due diligence when responding to this review appeal, where due diligence was clearly not previously applied.
I ask you to identify where information I asked about was not provided and where the questions I actually asked were not answered- but instead substituted with an irrelevent answer that I did not ask about, and in some cases where I was told something that I know to be untrue and misleading ? Please also confirm or deny any sentence of mine that you may consider to be a statement rather than a question or request for information, as to whether it is true or untrue.
I believe my request is clear enough for any reasonably intelligent person to properly understand and I answered clearly all the questions I was asked by your office, apparently to your satisfaction ? Moving on to your responses, on 07 08 13 I received an acknowledgement stating ' I am in receipt of your FOI request dated 25th July - yet my request was dated 22 July ? I was told it was being processed in accordance with the FOI Act 2000, but clearly in a significant number of areas it wasnt and I want to know why ? TWENTY THREE WORKING DAYS AFTER submitting my request of 22 07 13 ( Legislation states you must reply within 20 WORKING DAYS )on 22 08 13, I received your response via whatdotheyknow website - thank you. Within that response again an incorrect date for my request is stated by you. Information contained within your response is incorrect and untrue,so I notified you of this on 23 08 13 when I emailed you regarding a number of matters, and fully answered the questions you asked me. It took you a FURTHER 24 WORKING DAYS before you responded again, but without answering to the matters I raised OR providing the information I provided clarification to you about at your request on 23 08 13.
It appears to me there are many areas where you have failed to comply with my Rights to information and, the FOI and Data Protection Act, or to provide reasonable assistance I am entitled to, have failed to answer questions, have failed to provide clear truthful answers,have provided false and incorrect information, have failed to comply with time constraints as defined in FOI Legislation - some might think, as I do ,that these actions are DELIBERATE on your part due to the imbalance of POWER between us ? Therefore, in carrying out your review appeal, I ask you to look MUCH MORE CLOSELY, EVEN as a member of the public might reasonably expect from a County Police and Crime Commissioner, I ask you to provide a PROPER FULL RESPONSE TO ALL THE MATTERS I ACTUALLY ASKED ABOUT IN MY ORIGINAL REQUEST AND SINCE, rather than those questions of mine that you modified in some form or another to suit your own agenda, and clearly in plain English without lies, spin or cover up this time PLEASE. I would also be interested to know on what date your office contacted the ICO to correct your registration details , as described in detail within my request ? I trust your response will this time demonstrate to the people of Wiltshire and further afield, how honest - open - transparent and accountable to any member of the public a Police and Crime Commissioners Office really is , and that you and your office have learned lessons from this request and will in future ensure Wiltshire PCC meets the required standards - maybe even exceeds them to benefit the people you SUPPOSEDLY serve ?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/t...

Yours faithfully,

Steven King

Dear Laura Nutland - Complaints Officer, Police and Crime Commissioner,
I may need to raise a complaint regarding your handling of my FOI request - other than the appeal process ive commenced today.
Would you please identify the name and title of the person I may need to address my communication to , as clearly you cannot investigate yourself, a copy of your complaints policy and procedure via this website please, and the latest date I can raise that complaint please - allowing for the fact the above FOI appeal process needs to be fully concluded first.
I look for ward to a timely response on this occasion.
Yours sincerely,

Steven King

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

Thank you for your email.

It would not be appropriate for me to discuss this matter. Should you wish to raise a complaint you should address this to Kieran Kilgallen, Chief Executive, at [Wiltshire PCC request email].

Yours sincerely

Laura Nutland

FOI & Complaints Officer
Office of the Police and Crime Commissioner
London Road, Devizes, SN10 2RD
Tel : 01380 734022
(internal ext 7203584)
[email address]

show quoted sections

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

I am in receipt of your request for an internal review of 2013-392OPCC. The review will be undertaken by Sean Cooper for the Chief Executive.

The response will be made as soon as is practicable with the intention to complete the review within twenty working days. In more complex cases the review may take up to 40 working days.

A review will be conducted of the handling of the request for information and of decisions taken, including decisions taken about where the public interest lies in respect of exempt information where applicable. The review enables a re-evaluation of the case, taking into account the matters raised by the complaint.

Yours sincerely

Laura Nutland

FOI & Complaints Officer
Office of the Police and Crime Commissioner
London Road, Devizes, SN10 2RD
Tel : 01380 734022
(internal ext 7203584)
[email address]

show quoted sections

Dear Lara Nutland - Complaints Officer & FOI, Police and Crime Commissioner,
Thank you for your minimal response to the FOI related email I sent you six days ago. Im sorry to see Kieran Kilgallen Solicitor & Chief Executive is now with your PCC office, following his failings to deal properly with matters I raised with him in correspondence whilst he was in a similar position with the Wiltshire Police Authority. It appears the PCC is now employing staff from the old WPA - bringing with them all the previous undesirable low standards, bad practice and failings ?
Whilst you mention " It would not be appropriate for me to discuss this matter ", although I would ask you to explain fully why not as you appear to be responsible for FOI compliance within PCC AND are also the complaints manager, I would expect it is appropriate for me to ask you THE COMPLAINTS MANAGER/OFFICER to send me a copy of your complaints policy and procedure via this website please ( as I asked on 13 10 13 ) as, after all you are at least the 'figurehead' complaints officer / the PCCs ' get out free card ' ? Please send it via this site - the most economical method and of course in the interests of openess and transparency it will also be of interest to others using this site ! I shall await the response to be provided to my long overdue FOI request revue request via this site. May I also ask a question - I note Kieran Kilgallen - Solicitor and CEO is mentioned in your response, and wonder which other Solicitors from the WPA transferred over to the PCC too ? I did try looking on the Law Society website to check which Solicitors are working with Wiltshire PCC but cannot find any entry at all for any Solicitors working at Wiltshire PCC,none are shown, unlike the earlier list shown on their website for the WPA Solicitors. I wonder if this too is an oversight by the PCC office or their Solicitors, similar to the non registration with the Information Commissioner I submitted my request about under FOI, about from yourselves, and also of course TWICE in less than two years with Wiltshire Constabulary / Chief Constable ? I look forward to receiving the information ive asked for AGAIN today, to please be emailed to me here without further delaying tactics or ignoring my requests, and await the PCC response to my request for a review - hopefully in far less than the maximum timescale you have in Law to respond, in light of your current delaying tactics.Will you please ask your Solicitors to also revue the 'Safeguarding Policy' as shown on the Office of the Public Guardian website, as to me - an elderly 'adult at risk' with a diagnosed mental health injury and long term physical disabilities and a blue badge holder, the inadequate levels of service and the way I am being treated by Wiltshire PCC staff and Wiltshire Police as shown in my email correspondence with you amounts to ABUSE of me by yourselves - please share this email with Angus McPherson, as I fear your Solicitors cover up the truth and fail to act as they should - why ?

Yours sincerely,

Steven King

Dear Laura Nutland @ Police and Crime Commissioner,
Thank you for your second email of todays date,18 10 13, sent whilst I was preparing my response above to you - it is interesting to note Sean Cooper - also a Solicitor previously with the WPA I believe is ALSO working at the PCC office now - all the ' old school ' together I think ?
I shall be most interested to see how open, transparent and complete your revue response is - and ask you to post on this site EVERYTHING that you review as the public interest is surely in restoring some of the confidence people have lost in the police and police and crime commissioners as being further expanded upon on the news currently in respect of Andrew Mitchell, Police who have lied, even a member of PCC staff that has lied, Hillsborough and the de Menezies case, ( not forgetting the former Gloucestershire Coroner ?! Please dont waste public money on whitewash, lets have THE TRUTH, THE WHOLE TRUTH and NOTHING BUT THE TRUTH PLEASE, after all surely thats what your office and the police should be about ? I notice in your final sentence you mention " taking into account the matters raised by the complaint ", but at this stage ive only asked for a revue of your handling of my FOI request, and due to my injury and illnesses I ask you to make a reasonable adjustment under DDA & Equality Legislation
and provide full complete and clear revue responses to every matter where you, as the professionals, identify every breech of the FOI Legislation and the inaccuracy or otherwise of the information ive been given and also to identify all delays, failures to comply with Legislation and the areas of abuse ive been subjected to by your staff taking away my Rights. I ask you to now confirm your proper understanding that , contrary to the final word in the final paragraph, this IS NOT A COMPLAINT PROCESS, it is only currently a REVIEW PROCESS under FOIA that ive requested, whilst I await you sending me the complaint policy and procedures I requested, and hopefully will ARRANGE for me a proper level of meaningful and adequate advocacy support from an organisation that is fit for purpose and not biased or have any conflict of interests to ensure I receive my Rights - without delay please. Why wasnt this offered to me ?
Yours sincerely,

Steven King

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

1 Attachment

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

I have been forwarded your email. Please find attached the complaints policy in relation to Freedom of Information requests.

Yours sincerely

Kieran Kilgallen
Chief Executive
Office of the Police and Crime Commissioner
London Road,
Devizes,
Wiltshire

Tel : 01380 734022 (Internal : 7202294)
Fax: 01380 735746

show quoted sections

Dear Kieran Kilgallen - Solicitor and CEO -Police and Crime Commissioner,
Thank you for your email, but if you read my email properly you will see I am asking for your COMPLAINTS Policy and Procedures - NOT FOI revues etc ! Do you have, and may I please see, ALL policy or guidance YOU USE relating to dealing with members of the public with a serious long term diagnosed mental health INJURY, who are formally classed as Adults at Risk, Blue Badge Holders, Suffering Abuse as defined in NO SECRETS and Safeguarding Legislation or ask for assistance under the Disability Discrimination Act and Equality Acts, or any other CURRENT Act that would offer me adequate assistance under Legislation, in regards to my dealings with the PCC and Wiltshire Police ? I trust you will enable me to read, by way of your own documents sent to this website without further delays to read within your policies all the levels of support and entitlements I should be offered as government expects, but cannot understand why it has not yet been offered to me and is not available on your website for the public, including those at risk and needing more help, can also read it ? I look forward to YOU dealing with this email personally, as I feel your staff certainly do not deal with matters properly as they should,and would wish to see how YOU handle what is a Safeguarding Alert, as this has not happened when your staff have dealt with me , or when ive raised similar matters previously when contacting the WPA and yourself in the past - after all its mainly the same old faces now it would appear that are demonstrating the same old failings now ?

Yours sincerely,

Steven King

Police and Crime Commissioner, Wiltshire Police and Crime Commissioner

1 Attachment

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

Please find attached a copy of the OPCC complaints procedure. The other matters you refer to are being looked into.

Yours sincerely

Kieran Kilgallen
Chief Executive
Office of the Police and Crime Commissioner
London Road,
Devizes,
Wiltshire

Tel : 01380 734022 (Internal : 7202294)
Fax: 01380 735746

show quoted sections

Dear Kieran Kilgallen,Solicitor & CEO OPCC,
Thank you for sending a copy of your complaints policy, and advising me ' the other matters' are being looked in to.

Yours sincerely,

Steven King

Dear Sean Cooper - Solicitor ? Staff Member - Police and Crime Commissioner,
Further to Mr Kieran Kilgallen - your CEO -very recently sending me a copy of the OPCC & its staff members complaints policy, as you are currently dealing with my FOIA review here, I would ask you to please at the same time and by responding to this website please also deal with all matters also relating to " a complaint is an expression of dissatisfaction concerning the service provided by the OPCC " , and I read within the policy and procedures that staff should follow when dealing with their duties, as despite my raising concerns and expressions of dissatisfaction, it would appear this policy was not followed by Laura Nutland when dealing with my FOI request ? I therefore ask you when carrying out your review, to also identify and respond fully and clearly by describing to me where the policy/procedure was not followed, and how she should have dealt with the matters I needed to raise following her responses to me. You hopefully will be aware I have a serious long term mental health injury, and other disabilities and I ask you to ensure all ' Reasonable Adjustments ' I am entitled to are made to help me fully and clearly - in plain English understand your entire response to all the issues YOU also identify where matters ive raised have not been handled in accordance with your own policies and procedures, and my Rights, in addition to those Ive identified and referred to myself. I look forward to receiving these responses via this website please, where I can gain the support and assistance I need from those operating and using this site.

Yours sincerely,

Steven King

Dear Sean Cooper - Solicitor ? - Office of Police and Crime Commissioner,
40 days ago now, in my email addressed ' Dear Police and Crime Commissioner ' dated 15 September 2013 , I asked " Finally I would ask for information from the PCC office on the level of support YOU would offer an ' adult at risk ' who is suffering neglect and abuse ? ". It would appear my answer is NONE AT ALL - JUST IGNORE HIM ,( after all that is what youve done ! ) but I ask you to also answer that matter too please within the timescale the OPCC considers appropriate in light of the fact this member of the public could be suffering from abuse and neglect on a daily basis and is continuing to suffer - could even be dead by the time you reply - if you ever do ? Does anyone 'care' at your office ?

Yours sincerely,

Steven King

Cooper, Sean, Wiltshire Police and Crime Commissioner

NOT PROTECTIVELY MARKED/UNCLASSIFIED

Dear Mr King

Please refer to your e-mail below in which you request ‘an internal review of Wiltshire Police and Crime Commissioner's handling of my FOI request 'The Police & Crime Commissioners INITIAL registration date with the Information Commissioners Office'’.

My understanding of the Freedom of Information Act 2000 is that internal reviews of responses to requests for information under the 2000 Act are conducted in the circumstances set out in section 17 of that Act. The Office of the Police and Crime Commissioner has not sought to rely on any exemption in the 2000 Act in replying to your request for information. The Office of the Police and Crime Commissioner has communicated the information you have requested as required by the 2000 Act.

Yours sincerely

Sean Cooper
Office of the Police and Crime Commissioner for Wiltshire and Swindon
01380 734022

show quoted sections

Dear Sean Cooper,
It is not clear to me, or someone else either who has read your email to me of 07 11 13, if this is the
Police and Crime Commisssioners response to my request for a review ?
Maybe when enlightening me, will you please be kind enough to give an indication of when I am likely to receive the FOI complaint response - as this matter is taking an extremely long time for your office to deal with in an open and transparent manner ?
Yours sincerely,

Steven King

Dear Sean Cooper, Solicitor , Wiltshire Police & Crime Commissioners Office, Devizes, WILTSHIRE

I note a further SIX MONTHS has gone by - yet still no proper response ?

A number of people have commented to me about the openess and credibility of the PCC and PCC office regarding your handling of this matter !

Not really doing the PCC and Wiltshires reputation a lot of good are you ?

Yours sincerely,

Steven King