The college's response to NSS results

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Dear King's College London,

I wanted to request any available information on the college's response to its recent results in the National Student Survey as in previous years, as well as on general strategies employed by the college.

1) Is the college actively working to improve in areas where it does not perform well such as the organisation of courses, how clear marking criteria is, how useful feedback is, and what are they doing to improve?

2) Is the college aware of its position as 107 of 113 in overall positivity rate in the latest National Student Survey, made clear in the Times Higher Education, and trying to improve on this?

3) Is the college wary of its comparably low position on domestic league tables, and trying to improve it?

4) Is the college wary of its poor reputation in the aspect of admin and management, and trying to improve on this?

Yours faithfully,
hafra akhter

Information Compliance, King's College London

Thank you for your email.  

Please note, if you are sending an automated request for personal data
erasure via a third-party, before we can proceed with your request we
require a copy of your ID, scanned copy of a driving licence/passport.

If your enquiry is related to a current application to study at King's
please contact the relevant admissions team directly:

[1]https://www.kcl.ac.uk/aboutkings/orgstru...

For all other enquiries relating to requests made under the Freedom of
Information Act (2000), the Environmental Information Regulations (2004),
or the Data Protection Act and UK GDPR (2018) a member of the Information
Compliance team will be in touch separately with official acknowledgement
of your request.

Kind regards,

Information Compliance

References

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1. https://www.kcl.ac.uk/aboutkings/orgstru...
https://www.kcl.ac.uk/aboutkings/orgstru...

Information Compliance, King's College London

Dear Hafra,

Thank you for your email. We will treat your request for information as a request under the Freedom of Information Act 2000, received by the university on 29th August 2023. We will endeavour to respond to your request within the statutory 20 working day time frame.

Please note that the university has adopted the Model Publication Scheme and also publishes FOI responses on our Disclosure Log. The Fees Regulations state that requests received within 60 consecutive working days can be aggregated.

Kind Regards,

Lakeisha Dowsey-Magog (she/her)
Information Compliance Officer
Department of Business Assurance
King’s College London
Room: SW1.09
Somerset House East Wing
Strand Campus
WC2R 2LS

show quoted sections

Information Compliance, King's College London

2 Attachments

Dear Hafra,

 

Request for information under the Freedom of Information Act 2000 (“the
Act”)

 

Further to your recent request for information held by King’s College
London, I am writing to advice that your request confirm falls outside the
scope of the Freedom of Information Act 2000.

 

Your request

 

We received your information request on 29^th August 2023 and have treated
it as a request for information made under section 1(1) of the Act.

 

You requested the following information:

 

I wanted to request any available information on the college's response to
its recent results in the National Student Survey as in previous years, as
well as on general strategies employed by the college.

1) Is the college actively working to improve in areas where it does not
perform well such as the organisation of courses, how clear marking
criteria is, how useful feedback is, and what are they doing to improve?

2) Is the college aware of its position as 107 of 113 in overall
positivity rate in the latest National Student Survey, made clear in the
Times Higher Education, and trying to improve on this?

3) Is the college wary of its comparably low position on domestic league
tables, and trying to improve it?

4) Is the college wary of its poor reputation in the aspect of admin and
management, and trying to improve on this?

 

Our response

 

To answer your request would rely on comment or opinion rather than
recorded information held by King’s College London. Accordingly, this
question falls outside the scope of the Freedom of Information Act 2000.
As such there is no obligation under the Freedom of Information Act to
generate information in order to answer a request.

 

This completes the university’s response to your information request.

 

Your right to complain

 

If you are unhappy with the service you have received in relation to your
information request or feel that it has not been properly handled you have
the right to complain or request a review of our decision by contacting
the Director of Information Governance & Data Protection Officer within 60
days of the date of this letter.  

 

Further information about our internal complaints procedure is available
at the link below: 

[1]http://www.kcl.ac.uk/college/policyzone/...

 

In the event that you are not content with the outcome of your complaint
you may apply to the Information Commissioner for a decision. Generally,
the Information Commissioner cannot make a decision unless you have
exhausted the internal complaints procedure provided by King’s College
London.

 

The Information Commissioner can be contacted at the following address:

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely,

 

Lakeisha Dowsey-Magog (she/her)

Information Compliance Officer

Department of Business Assurance

King’s College London

Room: SW1.09

Somerset House East Wing

Strand Campus

WC2R 2LS

 

References

Visible links
1. http://www.kcl.ac.uk/college/policyzone/...