Thanet Parkway railway station.

SE Trains Limited did not have the information requested.

Dear SE Trains Limited,

I am a railway enthusiast and also a local nearby resident and i would like to ask you about Thanet Parkway railway station which is opening soon under the Freedom Of Information Act 2000 please:

• What is the current planned date that this station will open? Has this been decided on yet?

• Which way round are the platforms numbered at this station? Is P1 towards Margate/Ramsgate and P2 towards Canterbury/Dover? Or P1 towards Canterbury/Dover and P2 towards Margate/Ramsgate? Which side is numbered as which?

• What is the length of P1 and the length of P2 in metres? How many coaches can fit on each of the platforms? Are they full twelve coach length? Or shorter length?

• What will the automated announcement set up be? Will it have the full Atos Worldline announcements or just the basic Text To Speech announcements that play from the Infotec boards? If it does have the full Atos Worldline announcements then what way will the voices be set up? Anne on both platforms? Rob on both platforms? Anne on P1 and Rob on P2? Rob on P1 and Anne on P2? Is it possible to advise?

• How many departure boards will be installed? Can you break it down by how many on P1 and how many on P2 and how many at any other locations? Also will they the same Infotec boards used elsewhere? Or a different manufacturer?

• How many ticket machines will be installed? Also what type will they be like ST20 or ST21 or ST22 or ST70 or ST71 or ST72 etc and how many of each? Also will they be cash and card mode or card only? Can you provide me the four digit numbers of each machine that is being installed?

• Will this station be staffed? If so can i have the staffing hours for all days of the week?

• Will this station have a ticket office? If so can i have the opening hours for all days of the week?

• Will this station have ticket barriers? If so what will be the hours of operation of them for all days of the week?

• Will this station also have a car park? If so how many spaces will it have and what will the parking charges be?

I am very interested in finding out this information if you are able to help please and thank you in advance for any information and details.

Yours faithfully,

Barry Wells

Information Rights, SE Trains Limited

Dear Barry,

Thank you for your request.

We do not hold the information requested, as Network Rail are the station owner and project manager. They and Kent County Council have made much of the information publicly available, via the following links:

https://www.networkrail.co.uk/running-th...

https://www.kent.gov.uk/roads-and-travel...

Regards

Mark Willson
FOIA Officer
southeasternrailway.co.uk

southeastern
2nd Floor,
4 More London Riverside,
London, SE1 2AU.

Appeal Rights

If you are unhappy with the way your request has been handled and wish to make a complaint or request a review of our decision, please write to the Southeastern Company Solicitor, 2nd Floor, 4 More London Riverside, SE1 2AU, or by email at [email address]

Your request must be submitted within 40 working days of receipt of this letter.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner (ICO) can be contacted at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or you can contact the ICO through the 'Make a Complaint' section of their website on this link: https://ico.org.uk/make-acomplaint/

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