Darryl Chamberlain

Dear Transport for London,

Could you please tell me:

a) The numbers of passengers using the Emirates Air Line each day,
in each direction (northbound and southbound), between Sunday 11
October and Saturday 17 October 2014.

b) A breakdown of passenger numbers per hour of operation during
that week. Please send this in a spreadsheet.

c) The number of multi-user ("5+") Oyster/contactless discounts issued that
week.

d) The number of paper multi-trip boarding passes sold that week,
and broken down by each day of the week.

e) The number of children carried at £1 each under the schools
scheme, broken down by each day of the week.

f) The number of adults carried free under the schools scheme,
broken down by each day of the week.

g) The number of private cabin hire bookings, broken down by each
day of the week.

h) The number of Discovery Experience tickets sold, broken down by
each day of the week.

i) The number of Thames Clippers package tickets sold, broken down
by each day of the week.

j) The number of people who were given complementary travel, broken
down by each day of the week.

k) The number of Oyster/contactless users, broken down by each day of the week.

l) In addition, I would also like you to tell me how many paper multi-trip boarding passes were sold each day between 1 June and 10 October inclusive.

Many thanks for your help.

Yours faithfully,

Darryl Chamberlain

FOI, Transport for London

Dear Mr Chamberlain

 

Our ref:  FOI-1346-1516

 

Thank you for your email received on 20 October 2015 asking for
information about the Emirates Air Line.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be provided to you by 17 November 2015. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

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References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/corporate/about-tfl/

Darryl Chamberlain

Dear FOI,

I realise I am sending this clarification very late, but I would like to confirm that the figures I am looking for are from October 2015, not 2014 - you were kind enough to send me those figures last year.

Many thanks, and please accept my apologies for the error.

Yours sincerely,

Darryl Chamberlain

FOI, Transport for London

2 Attachments

Dear Mr Chamberlain

 

Our ref: FOI-1346-1516

 

Thank you for your email received on 20 October 2015 asking for
information about the Emirates Air Line.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

The Emirates Air Line cable car has had over six million passenger
journeys since opening and continues to cover its operating costs. In the
12 months up to 11 October 2015, we sold over 1,800 multi-journey passes –
equating to the purchase of 18,000 journeys by repeat users of the
service.

 

Please see the attached spreadsheet for the requested information.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

Darryl Chamberlain

Dear FOI,

Many thanks for this, it's much appreciated.

Yours sincerely,

Darryl Chamberlain

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