Dear Mr Lewis

TfL Ref: FOI-0934-2223

Thank you for your request received by Transport for London (TfL) on 17
July 2022.

We will aim to issue a response by 12 August 2022 in accordance with the
Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects
including operational performance, contracts, expenditure, journey data,
governance and our financial performance. This includes data which is
frequently asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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Dear Mr Lewis

TfL Ref: FOI-0934-2223

Thank you for your request received by Transport for London (TfL) on 17
July 2022, asking for a copy of TfL’s heatwave plan and any related
documents.

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require.

Please find the attached plans that we follow.

Please note that in accordance with TfL’s obligations under Data
Protection legislation some personal data has been removed, as required by
section 40(2) of the FOI Act. This is because disclosure of this personal
data would be a breach of the legislation, specifically the first
principle which requires all processing of personal data to be fair and
lawful. It would not be fair to disclose this personal information when
the individuals have no expectation it would be disclosed and TfL has not
satisfied one of the conditions which would make the processing ‘fair’.
This exemption to the right of access to information is an absolute
exemption and not subject to an assessment of whether the public interest
favours use of the exemption.

Beside the information I have provided, there were many calls and various
information shared across TfL about the recent weather. If you can be more
specific as to what you are looking for, we can supply more detail.

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Eva Hextall

FOI Case Management Team

General Counsel

Transport for London

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