Tfl Bus stand: Sunary Avenue, Denmark Hill, SE5

The request was successful.

Dear Transport for London,

I would like to find out what Tfl are going to do with the the former Bus stand at Sunary Avenue (Denmark Hill, SE5) where Bus route 42 used to start/terminate at.
As this bus route has recently been extended to east dulwich sainsburys. No other tfl buses has used the stand since earlier this year. I would like to know what is going to happen to this Bus stand in Denmark Hill. Will the other bus routes 68, 468 in the area be permitted to use this bus stand at unscheduled curtailments only.

Is the bus route 42 still permitted to use the former stand at unscheduled curtailments currently or not.

Yours faithfully,

B.Edwards

FOI, Transport for London

Dear B Edwards

 

Thank you for your correspondence.

 

The Freedom of Information Act gives a right to individuals to access
recorded information held by a public authority at the time the request is
received. Although a request can take the form of a question, rather than
a request for specific documents, we do not have to answer your question
if it would require the creation of new information or the provision of a
judgement, explanation, advice or opinion that was not already recorded at
the time of your request.

 

We have reviewed your correspondence, and although it has been addressed
to the FOI team, there is not a sufficiently clear description of any
recorded information you want to access. We have therefore passed your
enquiry on to our Customer Services as they will be in a better position
to explain any future plans for this bus stand.

 

I am sorry I am unable to assist you on this occasion.

 

Kind regards

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

Dear FOI,
Just to clarify again, is my enquiry about TFL Bus Stand Sunary Avenue, Denmark Hill, SE5 going to be dealt with Customer Services department as i have no follow-up message from them.

Yours sincerely,

B.Edwards

Dear Transport for London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Transport for London's handling of my FOI request 'Tfl Bus stand: Sunary Avenue, Denmark Hill, SE5'.

Would it be possible to get a response from the Customer Services department about my matter. I would appreciate a response about this.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/t...

Yours faithfully,

B.Edwards

Customerservice, Transport for London

Our ref: 10874449
20 September 2017

Dear B Edwards

Thank you for emailing our Freedom of Information team in relation to your
query.

I’m sorry you’ve not yet received a reply from us. Transport for London
(TfL) has up to 10 working days to reply to all complaints and enquiries
in writing, though this can occasionally take a little longer. Your emails
were forwarded by our FOI team for us to reply.

I can confirm the bus stand is Sunray Avenue is still active. While no
longer used to stand buses on route 42, it’s been converted to a
curtailment point for buses on route P4 towards Brixton. This took effect
with the new route operating contract from 29 April 2017.

Thank you again for contacting us and please contact us again if you need
assistance with TfL services in the future. For general enquiries we can
be reached through our website tfl.gov.uk/contact, by calling 0343 222
1234 or by writing to: TfL Customer Services, 14 Pier Walk, London SE10
0ES.

Kind regards

 

 

 

 

Dave Finlow
Customer Service Adviser

Transport for London

 

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