Dear Customer,

This is an automated e-mail to acknowledge receipt of your enquiry.

In line with our Customer Promise, we aim to respond to your e-mail fully
within 2 working days.

If you would prefer to speak to a member of the team, you can call us on
directly on 0300 777 7777 where lines are open Monday to Friday from 8am
to 8pm.

Thank you for taking the time to contact us.

The Customer Hub

The Customer Hub | Trafford Housing Trust

Tel: 0300 777 7777 | Fax: 0300 777 7778 | e:
[email address] | w:
www.traffordhousingtrust.co.uk

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Dear Jayne

Thank you for your email.

I'm sorry I'm unable to send you the information you've asked for.

Firstly your request is made under the Freedom of Information Act, and Trafford Housing Trust is not a public body for the purposes of this Act so we aren't bound by it.

Secondly your request is for personal information about other people, and it would be a breach of data protection legislation for me to provide this to you.

If you're unsure about what information an organisation can and can't provide you with, you can look at the Information Commissioner's website which has some helpful guidance https://ico.org.uk/

Yours sincerely

Vicky Parr | Governance & Compliance Manager | Governance & Business Assurance | Company Secretariat
DDi: 0161 968 0596 | [mobile number] | Main: 0300 777 7777 | Fax: 0300 777 7778 | e: [email address] | w: www.traffordhousingtrust.co.uk

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