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Tender Decision for a Social Care Case Management System 2015/16

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Dear Southend on Sea Borough Council,

Following your tender decision for a social care case management system in 2015/16, can you confirm the following information?

1. The date on the award letter to the successful bidder, advising that they had been selected as preferred supplier subject to a standstill period?
2. Date of contract signature
3. Predicted go live date for initially?
4. Actual go live date for the system?
5. If they had been selected to provide a system for both adults and children’s services, did they go live on the same date?
6. If not, please state dates for both systems.
7. Did the finance functionality for the system(s) go live on the same date as the case management system(s)?
8. If not, please state the go live date for finance functionality (Children’s).
9. If not, please state the go live date for finance functionality (Adults)
10. When did you first pay providers through the system? (Children’s)
11. When did you first pay providers through the system? (Adults)
12. When did you first complete a financial assessment? (Children’s)
13. When did you first complete a financial assessment? (Adults)
14. How much have you paid the legacy supplier since the original projected go-live date?

Yours faithfully,

Anita Bushell

Southend FOI requests, Southend on Sea Borough Council

Dear Anita,

 

Your Freedom of Information Request witch was received on 9^th May 2017
has been directed to the correct department and a response should be send
to you no later than the 7^th June 2017.

 

Should you have an queries please contact us and quote the reference
number FOI 058158.

 

Kind regards,

Daniel Howard

 

Daniel Howard – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Creating a Better Southend

( 01702 212837 (Direct) | * [1][email address]
|8 [2]www.southend.gov.uk

Department of the Chief Executive l Southend-on-Sea Borough Council |
Floor 2, Civic Centre, Victoria Avenue, Southend-on-Sea, SS2 6ER

 

References

Visible links
1. mailto:[email address]
2. http://www.southend.gov.uk/
http://www.southend.gov.uk/

Daniel Howard, Southend on Sea Borough Council

Dear Anita,

 

Please see the revised email below.

 

Apologies.

 

From: Southend FOI requests
Sent: 12 May 2017 12:03
To: '[FOI #405600 email]'
Subject: Freedom of Information Request

 

Dear Anita,

 

Your Freedom of Information Request witch was received on 9^th May 2017
has been directed to the correct department and a response should be send
to you no later than the 7^th June 2017.

 

Should you have an queries please contact us and quote the reference
number FOI 05819

Kind regards,

Daniel Howard

 

Daniel Howard – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Creating a Better Southend

( 01702 212837 (Direct) | * [1][email address]
|8 [2]www.southend.gov.uk

Department of the Chief Executive l Southend-on-Sea Borough Council |
Floor 2, Civic Centre, Victoria Avenue, Southend-on-Sea, SS2 6ER

 

References

Visible links
1. mailto:[email address]
2. http://www.southend.gov.uk/
http://www.southend.gov.uk/

Southend FOI requests, Southend on Sea Borough Council

Dear Anita Bushnell,

 

Re: Freedom of Information Request

 

I am writing regarding your request for information, which was received on
9 May 2017.

 

In that request you asked us for information regarding our tender decision
for a social care management system in 2015/16.

 

I can confirm that the search for the information you requested has been
completed and I can advise you of the following:

 

1. The date on the award letter to the successful bidder, advising that
they had been selected as preferred supplier subject to a standstill
period?

 

4^th December 2015

 

2. Date of contract signature

 

Call off letter sent 03/03/16

 

3. Predicted go live date for initially?

 

23/10/17 Children's First Contact Go Live

24/10/17 Children's Go Live

22/01/18 Adults Go Live

 

4. Actual go live date for the system?

 

Not yet live – see 3 above.

 

5. If they had been selected to provide a system for both adults and
children’s services, did they go live on the same date?

 

Not intended to do so.

 

6. If not, please state dates for both systems.

 

See 3 above.

 

7. Did the finance functionality for the system(s) go live on the same
date as the case   management system(s)?

 

That is the intention

 

8. If not, please state the go live date for finance functionality
(Children’s).

Not applicable.

9. If not, please state the go live date for finance functionality
(Adults)

 

Not applicable.

 

10. When did you first pay providers through the system? (Children’s)

We have not paid providers through the system yet

11. When did you first pay providers through the system? (Adults)

 

We have not paid providers through the system yet

 

12. When did you first complete a financial assessment? (Children’s)

We have not done this yet

 

13. When did you first complete a financial assessment? (Adults)

We have not done this yet

 

14.   How much have you paid the legacy supplier since the original
projected go-live date?

 

We have not paid the legacy supplier as the new system has not gone live
yet

 

If you wish to discuss any of the above, please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our response, you should write to
the Group Manager – Policy, Engagement and Communication, Department of
the Chief Executive, PO Box 6, Civic Centre, Victoria Avenue,
Southend-on-Sea, Essex, SS2 6ER.

 

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to Corporate
Complaints Officer, Department of the Chief Executive, PO Box 6, Civic
Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

 

Val Smith

 

Mrs Valerie Smith  Knowledge and Information Manager  Policy, Engagement
and Communication   Southend-on-Sea Borough Council

Creating a Better Southend

01702 212572 (Direct)
| [email address] | [1]www.southend.gov.uk

Department of the Chief Executive l Southend-on-Sea Borough Council |
Floor 2, Civic Centre, Victoria Avenue, Southend on Sea, SS2 6ER

 

 

References

Visible links
1. http://www.southend.gov.uk/

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