Temporary Staffing Processes

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Dear Ayrshire and Arran NHS Board,

I am researching temporary staffing processes within the NHS. Please provide the following information:
1) Do you have a master vendor (MV) arrangement in place for the supply of medical locums? If so please state the name of the provider used (Medacs, Holt, A&E Agency etc.)

2) Please state the utilisation rate that has been achieved through the master vendor in the last 12 months. This is the total value of locum spend supplied by the master vendor itself in the last 12 months as a percentage of total locum spend in the same period.

3) Does the trust use a direct engagement model to engage locum staff? If so please state the name of the company used (Liaison PwC, 247 Time, Brookson, HB Retinue, Medacs etc.)?

4) Do you run a weekly payroll for medical bank?

5) Does the trust use rostering software (Allocate, Smart etc.)? If so please state the name of the company used, and the total amount that the trust has spent on rostering in 2014/15.

Please provide all subsequent information split by the following staffing categories. Please include all spend outside of the specified categories as “other”.
- Nursing & HCA’s
- Medical & Dental
- AHP’s
- Other

6) Pease state the trusts expenditure on agency staff in 2014/15 split by the above staff categories.

7) Please state the total spent on internal bank staff in 2014/15, split by the above staff categories. This is the total paid to workers completing shifts via the trust bank, excluding any costs to 3rd parties. Please do not include any spend on outsourced bank staff.

8) Please state the total number of staff signed up to the trust’s internal bank, split by the above categories.

9) Of the above figure, please state the total number of staff signed up to the bank who also work as substantive staff at the trust. I.e. Staff that hold substantive contracts but have also completed shifts via the internal bank.

10) Does the trust outsource the supply of any bank staff to third parties such as NHS Professionals, Bank Partners, etc.? If so please specify the name of the company used and the staffing categories supplied by the 3rd party.

11) Does the trust use any third party tech solutions to manage internal bank staff (de Poel, HB Retinue, Liaison, Holt, 247 Time etc.)? If so please specify the name of the company used and the staffing categories managed through the tech solution.

12) Do you use any suppliers or systems to manage the release of vacancies to agencies and bank workers? If so please state the name of the company used and the staffing categories managed. If you use different suppliers/systems for different staffing categories, please specify.

Yours faithfully,

J Taylor

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Freedom of Information,

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Dear Mr Taylor,

 

Thank you for your request.

 

Q1. Do you have a master vendor (MV) arrangement in place for the supply
of medical locums? If so please state the name of the provider used
(Medacs, Holt, A&E Agency etc.)

A1.  NHS Ayrshire & Arran does not have a ‘master vendor’.  NHSScotland
operates a framework of preferred providers to supply NHS Boards with
medical locums and our locums are sourced from this framework.

    

Q2. Please state the utilisation rate that has been achieved through the
master vendor in the last 12 months. This is the total value of locum
spend supplied by the master vendor itself in the last 12 months as a
percentage of total locum spend in the same period.

A2.  Not applicable.

    

Q3. Does the trust use a direct engagement model to engage locum staff? If
so please state the name of the company used (Liaison PwC, 247 Time,
Brookson, HB Retinue, Medacs etc.)?

A3.  No.

 

Q4. Do you run a weekly payroll for medical bank?

A4.  No.

    

Q5. Does the trust use rostering software (Allocate, Smart etc.)? If so
please state the name of the company used, and the total amount that the
trust has spent on rostering in 2014/15.  Please provide all subsequent
information split by the following staffing categories. Please include all
spend outside of the specified categories as “other”.

     - Nursing & HCA’s

     - Medical & Dental

     - AHP’s

     - Other

A5. No.

    

Q6. Please state the trusts expenditure on agency staff in 2014/15 split
by the above staff categories.

A6.  See attached.

    

Q7. Please state the total spent on internal bank staff in 2014/15, split
by the above staff categories. This is the total paid to workers
completing shifts via the trust bank, excluding any costs to 3rd parties.
Please do not include any spend on outsourced bank staff.

A7.  See attached.

 

Q8. Please state the total number of staff signed up to the trust’s
internal bank, split by the above categories.

A8.  Please see table below, which provides data for staff who have a
contract with NHS Ayrshire & Arran’s central internal nurse bank. The
table also gives details for those staff who have a ‘bank’ contract at a
departmental rather than organisational level – these are specialised bank
arrangements which are organised within the relevant part of the
service. Please note that not all staff who are recorded on our HR system
as having a bank contract may be active bank workers.

 

Q8 - Total bank Q9-  Number of staff 
Job family contracts with substantive post
Nursing/Midwifery ( nurse bank) 913 516
Medical and Dental (GP out of hours
service) 136 11
Allied Health Profession 28 7
Others 300 87

 

    

Q9. Of the above figure, please state the total number of staff signed up
to the bank who also work as substantive staff at the trust. I.e. Staff
that hold substantive contracts but have also completed shifts via the
internal bank.

A9. Please see response to question eight, above. These figures cover
fixed term as well as permanent posts.

    

Q10. Does the trust outsource the supply of any bank staff to third
parties such as NHS Professionals, Bank Partners, etc.? If so please
specify the name of the company used and the staffing categories supplied
by the 3rd party.    

A10.  NHS Ayrshire & Arran does not use an outsourcing arrangement for
bank staff. In sourcing temporary external staffing, we operate within the
framework for medical staff described in response to question one above
and use those nurse staffing agencies who are listed in the national
contract.

 

Q11. Does the trust use any third party tech solutions to manage internal
bank staff (de Poel, HB Retinue, Liaison, Holt, 247 Time etc.)? If so
please specify the name of the company used and the staffing categories
managed through the tech solution.

A11. All management arrangements for internal bank staff are conducted
in-house.

 

Q12. Do you use any suppliers or systems to manage the release of
vacancies to agencies and bank workers? If so please state the name of the
company used and the staffing categories managed. If you use different
suppliers/systems for different staffing categories, please specify.

A12. NHS Ayrshire & Arran does not use suppliers or systems to release
vacancies to agencies or bank workers. Vacancies are either managed
internally or are advised and filled through direct communication with
agencies.

 

I trust this response is helpful. However, under the Freedom of
Information (Scotland) Act 2002 if you are dissatisfied with our response
you are entitled to request a review. A request for a review must be made
in writing to Mrs Jillian Neilson, Head of Information Governance, NHS
Ayrshire & Arran, 14 Lister Street, University Hospital Crosshouse,
Kilmarnock, KA2 0BB or email [1][email address],
no later than 40 working days from 6 January 2016. You must provide your
name, an address for correspondence, details of your original request and
say why you want a review. If our decision is unchanged following a review
and you remain dissatisfied with this, you then have the right to make a
formal appeal to the Scottish Information Commissioner.

 

Please do not hesitate to contact me should you require any further advice
or assistance.

 

Kind regards,

 

Ann

 

Ann Catherine Wilson L.L.B                    

Freedom of Information Officer

Communications dept

28a Lister
Street                                                            

University Hospital Crosshouse

Kilmarnock

KA2 0BE

Telephone: 01563 826112

Email: [2][NHS Ayrshire and Arran request email]

 

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