Temporary Staffing Processes

The request was successful.

Dear London North West Healthcare NHS Trust,

I am researching temporary staffing processes within the NHS. Please provide the following information:
1) Do you have a master vendor (MV) arrangement in place for the supply of medical locums? If so please state the name of the provider used (Medacs, Holt, A&E Agency etc.)

2) Please state the utilisation rate that has been achieved through the master vendor in the last 12 months. This is the total value of locum spend supplied by the master vendor itself in the last 12 months as a percentage of total locum spend in the same period.

3) Does the trust use a direct engagement model to engage locum staff? If so please state the name of the company used (Liaison PwC, 247 Time, Brookson, HB Retinue, Medacs etc.)?

4) Do you run a weekly payroll for medical bank?

5) Does the trust use rostering software (Allocate, Smart etc.)? If so please state the name of the company used, and the total amount that the trust has spent on rostering in 2014/15.

Please provide all subsequent information split by the following staffing categories. Please include all spend outside of the specified categories as “other”.
- Nursing & HCA’s
- Medical & Dental
- AHP’s
- Other

6) Pease state the trusts expenditure on agency staff in 2014/15 split by the above staff categories.

7) Please state the total spent on internal bank staff in 2014/15, split by the above staff categories. This is the total paid to workers completing shifts via the trust bank, excluding any costs to 3rd parties. Please do not include any spend on outsourced bank staff.

8) Please state the total number of staff signed up to the trust’s internal bank, split by the above categories.

9) Of the above figure, please state the total number of staff signed up to the bank who also work as substantive staff at the trust. I.e. Staff that hold substantive contracts but have also completed shifts via the internal bank.

10) Does the trust outsource the supply of any bank staff to third parties such as NHS Professionals, Bank Partners, etc.? If so please specify the name of the company used and the staffing categories supplied by the 3rd party.

11) Does the trust use any third party tech solutions to manage internal bank staff (de Poel, HB Retinue, Liaison, Holt, 247 Time etc.)? If so please specify the name of the company used and the staffing categories managed through the tech solution.

12) Do you use any suppliers or systems to manage the release of vacancies to agencies and bank workers? If so please state the name of the company used and the staffing categories managed. If you use different suppliers/systems for different staffing categories, please specify.

Yours faithfully,

J Taylor

FOI (LONDON NORTH WEST HEALTHCARE NHS TRUST), London North West University Healthcare NHS Trust

 

J Taylor,

 

Thank you for your Freedom of Information request which was  received on
the 4th  December 2015,

 

I am dealing with it under the terms of the Freedom of Information Act
2000  and you should expect a response by the 6th January  2016.

 

Your reference number is :- 105 -15

 

Please remember to quote the reference number above in any future
communications.

 

In addition the above please can you confirm your first name (not just the
initial ) for ease of logging this request

 

Thank you.

 

 

 

Kind regards,

 

 

Interim Freedom of Information Officer

London North West Healthcare NHS Trust

[email address]

 

 

 

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FOI (LONDON NORTH WEST HEALTHCARE NHS TRUST), London North West University Healthcare NHS Trust

Dear Mr Taylor

[1][FOI #305707 email]

 

London North West Healthcare NHS Trust is writing in response to your
email request dated 7^th December

 

Taking your questions in turn;

 

     1) Do you have a master vendor (MV) arrangement in place for the
supply of medical locums? If so please state the name of the provider used
(Medacs, Holt, A&E Agency etc.)

 

Answer:- The Trust has Master Vendor agreement with an agency to manage
the supply and cost of a specific staff group ( agency which has been
sourced  through the  NHS framework )

    

     2) Please state the utilisation rate that has been achieved
through the master vendor in the last 12 months. This is the total value
of locum spend supplied by the master vendor itself in the last 12

     months as a percentage of total locum spend in the same period.

 

Answer :-The Total spend with the Master Vendor is £2,518,251.22  The
Trust has achieved savings of over £1m by utilisation in this way.

 

     3) Does the trust use a direct engagement model to engage locum
staff? If so please state the name of the company used (Liaison PwC, 247
Time, Brookson, HB Retinue, Medacs etc.)?

 

                Answer :-Yes through the Master vendor Agreement with
Medacs

    

     4) Do you run a weekly payroll for medical bank?

 

                Answer: - Yes     

 

     5) Does the trust use rostering software (Allocate, Smart etc.)? If
so please state the name of the company used, and the total amount  that
the trust has spent on rostering in 2014/15.

 

                Answer :- Yes.  Due to the merger of the Trust, and
amalgamation of resources and systems, the Trust is unable to supply
accurate figures for finance for the combined rostering system at this
time.

    

     Please provide all subsequent information split by the following
staffing categories. Please include all spend outside of the  specified
categories as “other”.

     - Nursing & HCA’s

     - Medical & Dental

     - AHP’s

     - Other

    

     6) Please state the trusts expenditure on agency staff in 2014/15 
split by the above staff categories.

 

·       Answer – shown as in the information below:-

Substantive Bank Agency Total Cost
Frontline staff - Clincial Divisions £000's £000's £000's £000's
- Doctors (Medical and dental) 101,283 10,331 13,138 124,752
- Nurses/HCAs (ie. Health care
assistants) (qualified & unqualified) 149,102 21,807 24,806 195,715
- Other clinical (ie. Prof. scietific
& tech, additional clinical, allied
health professionals, healthcare
scientists) 55,085 2,368 8,675 66,128
- Other non clinical (ie. Porters,
caterers, cleaners) 1,345 10 5 1,360
0
Non Frontline Staff (eg. Admin &
clerical including directors,
non-exec directors, non clinical
managers, 35,497 3,712 2,826 42,035
receptionists, librarians, estates
staff)
Total 342,312 38,228 49,450 429,990
Frontline staff - Non Clinical
Divisions
- Doctors (Medical and dental) 3,028 191 0 3,219
- Nurses/HCAs (ie. Health care
assistants) (qualified & unqualified) 5,415 377 190 5,982
- Other clinical (ie. Prof. scietific
& tech, additional clinical, allied
health professionals, healthcare
scientists) 925 17 253 1,195
- Other non clinical (ie. Porters,
caterers, cleaners) 303 0 13 316
0
Non Frontline Staff (eg. Admin &
clerical including directors,
non-exec directors, non clinical
managers, 27,558 2,004 9,106 38,668
receptionists, librarians, estates
staff)
Total 37,229 2,589 9,562 49,380
Final Total 379,541 40,817 59,012 479,370

 

 

     7) Please state the total spent on internal bank staff in 2014/15,
split by the above staff categories. This is the total paid to workers
completing shifts via the trust bank, excluding any costs

     to 3rd parties. Please do not include any spend on outsourced bank
staff.

 

·       Answer – please see information as above

 

     8) Please state the total number of staff signed up to the trust’s
internal bank, split by the above categories.

 

          9) Of the above figure, please state the total number of staff
signed up to the bank who also work as substantive staff at the trust.
I.e. Staff that hold substantive contracts but have also

     completed shifts via the internal bank.

 

·       Answer to Q.8 and 9 is : The Trust is in the middle of merging
systems so cannot answer until early next year

 

    

     10) Does the trust outsource the supply of any bank staff to third
parties such as NHS Professionals, Bank Partners, etc.? If so please
specify the name of the company used and the staffing

     categories supplied by the 3rd party.

 

·       Answer to above is No

    

     11) Does the trust use any third party tech solutions to manage
internal bank staff (de Poel, HB Retinue, Liaison, Holt, 247 Time etc.)?
If so please specify the name of the company used and the

     staffing categories managed through the tech solution.

 

·       Answer to above is No

 

     12) Do you use any suppliers or systems to manage the release of 
vacancies to agencies and bank workers? If so please state the name of the
company used and the staffing categories managed. If you use different
suppliers/systems for different staffing categories,  please specify.

 

·       Answer :- Shifts are released through the booking system which is
linked to the rostering software    

 

We trust this completes your request and thank you for your interest in
London North West Healthcare NHS Trust.

 All information supplied by the Trust in answering a request for
information (RFI) under the Freedom of Information Act 2000 will be
subject to the terms of the Re-use of Public Sector Information
Regulations 2005, Statutory Instrument 2005 No.1515 which came into force
on 1st July 2005, with the exception of any third party copyright material
provided, which will be indicated as such.  Any information disclosed to
you as part of any FOI response is therefore available for re-use in
accordance with the Regulations, with the exception of third party
copyright material where the copyright holder will need to grant
permission for re-use. 

Under the terms of the Regulations, the Trust operates an Open Government
Licence.  The Licence for re-use will be in line with the requirements of
the Regulations and the licensing terms and fees as laid down by the
Office of Public Sector Information (OPSI). Most licences will be free;
however the Trust reserves the right, in certain circumstances, to charge
a fee for the re-use of some information which it deems to be of
commercial value. Unless expressly indicated on the material to the
contrary, it may be reproduced free of charge in any format or medium,
provided it is reproduced accurately and not used in a misleading manner.
When any of the copyright items are being re-published or copied to
others, you must identify the source of the material and acknowledge the
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If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to Information Governance Manager, London North West
Healthcare Trust, Watford Road, Harrow, HA1 3UJ  or Email:-
[2][email address]  

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Chief Executive. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

 

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References

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1. mailto:[FOI #305707 email]
2. mailto:[email address]

Dear FOI (LONDON NORTH WEST HEALTHCARE NHS TRUST),

Thank you for your recent FOI response. Unfortunately, the data that you have provided on staff spending is not in a format that is readable on this website. Are you able to provide it as an attachment? Also I was looking to find which agency it is that you use for your master vendor arrangement?

Yours sincerely,

J Taylor

FOI (LONDON NORTH WEST HEALTHCARE NHS TRUST), London North West University Healthcare NHS Trust

Ms Taylor

FOI 105-15

London North West Healthcare NHS Trust is writing in response to your email dated 23rd February.

You submitted your original request on 4th December using the What Do They Know website. It was replied to, in full, on 22nd December 2015.

You state that our response on the What Do They Know website has been affected by their publication. It has muddled the tabulated response within the email that was sent by us, and it has made the data (although visible) not readable. This Trust is not in control of how the What Do They Know website publishes the material provided, and we cannot ensure that they provide information to you in the way it was provided to them. It may be advisable for you to ask for data directly in future, rather than through a website, to ensure you receive the data in the format in which it is sent.

The information you sought has been published by ourselves as part of our Disclosure Log. You will find the information on our Trust public website at this address; http://www.lnwh.nhs.uk/about-us/freedom-...

Due to the passage of time since your request, this information is now accessible to you therefore 'by other means', and falls under the FOI exemption at section 21, 'information accessible to applicant by other means'.

The Master Vendor is Medacs, as already stated to you in the previous response.

Regards

Information Governance Officer
London North West Healthcare NHS Trust
P Block, Northwick Park Hospital, Harrow, HA1 3UJ

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