Dear C Ball,

Thank you for your FOI request which is now being considered.  Your
reference number is: FOI 2526, and should be quoted in all your future
correspondence relating to this request.

Your request for information may be delayed beyond the 20 working day
statutory timeframe due to urgent operational responses to dealing with
Public Health priorities. We apologise for any inconvenience this may
cause, we do remain committed to responding to your request and will
respond as soon as we are able. Should our response to your request breach
the statutory timeframe and you remain unhappy with our response you have
the right to complain to the Information Commissioners Office and you can
contact them at Information Commissioner’s Office at Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF. Further details of the ICO procedure and
what they can investigate is available online at [1]www.ico.gov.uk.

Kind regards

FOI & Policy Team

Croydon Health Services NHS Trust

Email: [2][email address]

Dear Croydon Health Services NHS Trust,

Please answer the below questions in relation to your organisations staff
bank utilisation for each staffing group:

Allied Health Professionals (AHPs)

Nursing and Midwifery

Non-Medical Non-Clinical

For each response state the name of the staffing group this relates to
e.g. AHPs: Yes, Nursing & Midwifery: Yes, NMNC: No

1a. Does your organisation have a current staff bank?

1b. If yes, what type of bank is in place and when if applicable is the
contract due for renewal:

i) Internal bank supported by third-party technology

ii) Managed bank

iii) Outsourced bank

iv) In-house (no third-party involved, possibly managed on Excel)

Please answer the below questions in relation to the organisations staff
bank supplier for each staffing group. For each response state the name of
the staffing group this relates to e.g. AHPs: Yes, Nursing & Midwifery:
Yes, NMNC: No

3a. Please state the name of the third-party supplier(s) used to manage
the supply of your bank staff, inclusive of any outsourced or managed
arrangements (i.e. NHSP, Patchwork, Reed, Allocate, Liaison, PlusUs,
Locum's Nest etc)

3b. Please state the name of the software used to book and manage your
bank staff (i.e.

NHSP:Connect, TempRE Bank, Allocate BankStaff etc.)

4a. What framework was used to procure the supplier?

4b. What is the contract start date? (dd/mm/yy)

4c. What is the contract end date? (dd/mm/yy)

4d. What was the average monthly fee paid to the supplier in the last 12
months?

4e. What is the pricing structure of the fees paid to the supplier? I.e. %
of costs processed, fixed transactional fee, license fee etc

Yours faithfully,

Ms C Ball

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Dear Ms C Ball,

FOI REFERENCE NUMBER: 2526

 
Thank you for your email of 2^nd March 2021 requesting information Under
the Freedom of Information Act (FOIA) 2000.  I set out below your request
together with our response:

Please answer the below questions in relation to your organisations staff
bank utilisation for each staffing group:

Allied Health Professionals (AHPs)

Nursing and Midwifery

Non-Medical Non-Clinical

For each response state the name of the staffing group this relates to
e.g. AHPs: Yes, Nursing & Midwifery: Yes, NMNC: No

1a. Does your organisation have a current staff bank? Yes

1b. If yes, what type of bank is in place and when if applicable is the
contract due for renewal:

i) Internal bank supported by third-party technology

ii) Managed bank

iii) Outsourced bank  Yes

iv) In-house (no third-party involved, possibly managed on Excel)

Please answer the below questions in relation to the organisations staff
bank supplier for each staffing group. For each response state the name of
the staffing group this relates to e.g. AHPs: Yes, Nursing & Midwifery:
Yes, NMNC: No

3a. Please state the name of the third-party supplier(s) used to manage
the supply of your bank staff, inclusive of any outsourced or managed
arrangements (i.e. NHSP, Patchwork, Reed, Allocate, Liaison, PlusUs,
Locum's Nest etc)  NHSP

3b. Please state the name of the software used to book and manage your
bank staff (i.e.

NHSP:Connect, TempRE Bank, Allocate BankStaff etc.)  Allocate & NHSP

4a. What framework was used to procure the supplier? CCS

4b. What is the contract start date? (dd/mm/yy)  06/2014

4c. What is the contract end date? (dd/mm/yy) 06/2022

4d. What was the average monthly fee paid to the supplier in the last 12
months? £1.2 m

4e. What is the pricing structure of the fees paid to the supplier? I.e. %
of costs processed, fixed transactional fee, license fee etc Please see
attached

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research that you are doing and
for the purposes of news reporting. Any other reuse, for example
commercial publication, would require the permission of the copyright
holder which must be expressly given.

If you are unhappy with this response the Trust has a formal Complaints
Procedure which you may use by writing to The Medical Director,
[1][Croydon Health Services NHS Trust request email].  If you remain unsatisfied you may contact the
Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow,
Cheshire   SK9 5AF.   Further details of this procedure can be found
online at - [2]https://ico.org.uk/.

Thank you for your interest in Croydon Health Services NHS Trust.

Yours sincerely

FOI Team

Croydon Health Services NHS Trust

Email: [3][email address]

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