Dear Norfolk Community Health and Care NHS Trust,

I am writing to make a request under the Freedom of Information Act regarding Temporary Staff Management. Please can you complete the below questions.

Sourced Staffing Arrangements

1a. Do you have a master vendor (MV) or neutral vendor (NV) arrangement in place for sourcing agency staff? If so, please state which arrangement is in place

1b. What is the name of the MV/NV provider(s) and what staffing groups do they source? e.g. medical, nursing etc.

1c. As part of the arrangement, is any NV technology provided by the supplier to help manage the procurement of agency staff?

1d. Please provide the contract start and end date for the supplier (dd/mm/yy)

Vendor Management System for Nurse Agency

2a. Does the organisation use a third-party Vendor Management System for the supply of nurse agency staff?

2b. Who supplies your Vendor Management System? E.g. RL Datix/Allocate, NHSP etc.

2c. Please provide the contract start and end date for this provider (dd/mm/yy)

Bank Management

3a. Please name the technology provider used to manage the supply of your bank staff, inclusive of any outsourced or managed arrangements (i.e. NHSP, Bank Partners, RL Datix/Allocate, Liaison, Patchwork, Locum’s Nest etc). If more than one supplier is used, please name all suppliers

3b. Please name the staffing group each provider is used for e.g. medical, nursing, AHPs, admin and clerical

3c. Please provide the contract start and end date for each bank supplier (dd/mm/yy)

3d. How much did the organisation pay the supplier(s) in 23/24 for the provision of the bank service?

Please do not hesitate to contact me if you have any questions.

Yours faithfully,
Abbey Simpson

Freedom of Information, Norfolk Community Health and Care NHS Trust

Thank you for contacting the Norfolk Community Health and Care Trust
Freedom of Information mailbox.

Queries are processed 09:00 – 16:00 on normal working days (Monday to
Friday, except for Public Holidays).  Requests outside these times will be
dealt with on the next working day.

Trust Governance – Information Governance & Quality Compliance Team

Room 1.42

Woodlands House

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

Telephone: 01603 272279

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Abbey Simpson,

We thank you for and acknowledge receipt of your Freedom of Information
request dated 23^rd August.

We are making enquiries with respect to the information requested and will
respond within 20 working days 20^th September. However, if we require
clarification regarding your request, we will be in contact with you and
the 20 working day period will start from the day that we receive your
clarification.

Your request has been allocated a reference number: FOI request No
FOI-24-0213. It would be greatly appreciated if you could utilise this
number in all future communications relating to your request.

Kind regards,

Shona Young

Governance Support Officer

Trust Governance

Norfolk Community Health & Care NHS Trust

Woodlands House 1.17

E: [1][email address]

A: Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

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Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

References

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Freedom of Information, Norfolk Community Health and Care NHS Trust

Dear Abbey Simpson,

We refer to your Freedom of Information request dated 23^rd August 2024.
Please find below our response to the information requested:

Question Answer
Do you have a master vendor (MV) or neutral vendor (NV) N/A
1a arrangement in place for sourcing agency staff? If so,
please state which arrangement is in place
1b What is the name of the MV/NV provider(s) and what N/A
staffing groups do they source? e.g. medical, nursing etc.
As part of the arrangement, is any NV technology provided N/A
1c by the supplier to help manage the procurement of agency
staff?                                                    
1d Please provide the contract start and end date for the N/A
supplier (dd/mm/yy)
2a Does the organisation use a third-party Vendor Management Yes
System for the supply of nurse agency staff?
Who supplies your Vendor Management System?  E.g. RL We use RL
Datix/Allocate, NHSP etc. Datix/Allocate
(Nursing,
clinical
support and
Administration)
and Liaison
2b (Medical,
Dental and AHP)
as a technology
provider only
to manage
shifts sent to
bank and agency
staff
Please provide the contract start and end date for this RL Datix -
provider (dd/mm/yy) 20/11/2022 to
31/03/2025
2c Liaison -
20/11/2022 on a
30 day rolling
contract
Please name the technology provider used to manage the RL
supply of your bank staff, inclusive of any outsourced or Datix/Allocate
3a managed arrangements (i.e. NHSP, Bank Partners, RL
Datix/Allocate, Liaison, Patchwork, Locum’s Nest etc). If
more than one supplier is used, please name all suppliers
3b Please name the staffing group each provider is used for All staff
e.g. medical, nursing, AHPs, admin and clerical      groups
3c Please provide the contract start and end date for each 20/11/2022 to
bank supplier (dd/mm/yy) 31/03/2025
3d How much did the organisation pay the supplier(s) in 23/24 Nothing this is
for the provision of the bank service? done in house.

The Trust provides a complaints procedure to deal with complaints about
the Trust’s handling of requests for information. If you feel you need to
make a complaint in the first instance you should contact our Complaints
Officer at:

Norfolk Community Health & Care NHS Trust

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

Email: [1][email address]

If you feel you have exhausted our internal complaints procedure, you also
have the right and may feel you wish to contact the Information
Commissioner’s Office (ICO).

Kind regards,

Shona Young

Governance Support Officer

Trust Governance

Norfolk Community Health & Care NHS Trust

Woodlands House 1.17

E: [2][email address]

A: Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

Securityoff

Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

References

Visible links
1. mailto:[email%20address]
2. mailto:[email%20address]