Temporary Staff Management
Dear University Hospitals Coventry and Warwickshire NHS Trust,
I am writing to make a request under the Freedom of Information Act. Please could you answer the below questions relating to temporary staff management within your organisation.
Sourced Staffing Arrangements
1a. Do you have a master vendor (MV) or neutral vendor (NV) arrangement in place for sourcing agency staff? If so, please state which arrangement is in place
1b. What is the name of the MV/NV provider(s) and what staffing groups do they source? e.g. medical, nursing etc.
1c. As part of the arrangement, is any technology provided by the supplier to help manage the procurement of agency staff?
1d. Please provide the contract start and end date for the supplier (dd/mm/yy)
Direct Engagement
2a. Does the organisation use a third party to provide a Direct Engagement/Outsourced Employment Solution? (This is where the NHS organisation sources agency staff via a recruitment agency but hold a direct contract between the organisation and the worker - there is often VAT savings associated to this employment model)
2b. What is the name of the Direct Engagement (DE)/Outsourced Employment supplier (e.g 247Time/Allocate, PlusUs, Retinue, Liaison etc.)
2c. Under the DE/Outsourced Employment arrangement, which staffing groups are managed? For example; Medical, Admin, Scientific staff. Please list all applicable
2d. Please provide the contract start and end date for the DE supplier (dd/mm/yy)
2f. How much did the organisation pay the supplier in 21/22 (April 2021 to March 2022) for the provision of the direct engagement service?
Vendor Management System for Nurse Agency
3a. Does the organisation use a third-party Vendor Management System for the supply of nurse agency staff?
3b. Who supplies your Vendor Management System? E.g. Allocate, NHSP etc.
3c. Please provide the contract start and end date for this provider (dd/mm/yy)
Bank Management
4a. Please name the technology provider used to manage the supply of your bank staff, inclusive of any outsourced or managed arrangements (i.e. NHSP, Bank Partners, Allocate, Liaison, Patchwork, Locum’s Nest etc). If more than one supplier is used, please name all suppliers
4b. Please name the staffing group each provider is used for e.g. medical, nursing, AHPs, admin and clerical
4c. Please provide the contract start and end date for each bank supplier (dd/mm/yy)
4d. How much did the organisation pay the supplier(s) in 21/22 for the provision of the bank service?
Please don't hesitate to contact me if you have any questions.
Yours faithfully,
Abbey Simpson
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Direct Line: 024 76968771
www.uhcw.nhs.uk
Dear Requester
We acknowledge receipt of your email to UHCW:
Freedom of Information Request Form
If you have submitted a request under the Freedom of Information Act
(FOIA) your request will be considered and you will receive our response
within the statutory timescale of 20 working days.
The reference number for your email is FOI/2010.
Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.
Yours sincerely,
UHCW
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Direct Line: 024 76968771
www.uhcw.nhs.uk
Our Ref: FOI/2010
Date: 16th September 2022
By email only:
Dear Requester
We write further to your request for information under the Freedom of
Information Act received 5th August 2022. We have set out your request,
together with our response below.
Sourced Staffing Arrangements
1a. Do you have a master vendor (MV) or neutral vendor (NV) arrangement in
place for sourcing agency staff? If so, please state which arrangement is
in place No. Sourcing is managed through Temporary Staffing Solutions.
1b. What is the name of the MV/NV provider(s) and what staffing groups do
they source? e.g. medical, nursing etc. Not applicable
1c. As part of the arrangement, is any technology provided by the supplier
to help manage the procurement of agency staff? Not applicable
1d. Please provide the contract start and end date for the supplier
(dd/mm/yy) Not applicable
Direct Engagement
2a. Does the organisation use a third party to provide a Direct
Engagement/Outsourced Employment Solution? (This is where the NHS
organisation sources agency staff via a recruitment agency but hold a
direct contract between the organisation and the worker - there is often
VAT savings associated to this employment model) Yes
2b. What is the name of the Direct Engagement (DE)/Outsourced Employment
supplier (e.g 247Time/Allocate, PlusUs, Retinue, Liaison
etc.) 247Time/Allocate
2c. Under the DE/Outsourced Employment arrangement, which staffing groups
are managed? For example; Medical, Dental and Allied Health Professions
2d. Please provide the contract start and end date for the DE supplier
(dd/mm/yy) June 2022 - May 2025
2f. How much did the organisation pay the supplier in 21/22 (April 2021 to
March 2022) for the provision of the direct engagement service? See below
Vendor Management System for Nurse Agency
3a. Does the organisation use a third-party Vendor Management System for
the supply of nurse agency staff? Yes
3b. Who supplies your Vendor Management System? E.g. Allocate, NHSP
etc. Allocate
3c. Please provide the contract start and end date for this provider
(dd/mm/yy) June 2022 - May 2025
Bank Management
4a. Please name the technology provider used to manage the supply of your
bank staff, inclusive of any outsourced or managed arrangements (i.e.
NHSP, Bank Partners, Allocate, Liaison, Patchwork, Locum’s Nest etc). If
more than one supplier is used, please name all suppliers Allocate
4b. Please name the staffing group each provider is used for e.g. medical,
nursing, AHPs, admin and clerical Medical, Dental, Allied Health
Professions, Nurses, Midwifes and Healthcare Assistants
4c. Please provide the contract start and end date for each bank supplier
(dd/mm/yy) June 2022 - May 2025
4d. How much did the organisation pay the supplier(s) in 21/22 for the
provision of the bank service? See below
Relating to your request for information on costs, we are unable to
provide you with this information as this information falls within the FOI
exemption set out at Section 43 (Commercial interest).
Section 43(2) of the FOIA states that “information is exempt information
if its disclosure under the Act would, or would likely to, prejudice the
commercial interests of any person (including the public authority holding
it)”.
As we have provided the information that we do hold your request is now
closed. We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review. Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: David Walsh, Director of Corporate Affairs,
University Hospitals Coventry & Warwickshire NHS Trust, Clifford Bridge
Road, Coventry CV2 2DX.
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.
Yours sincerely
Andrea Phillips
FOI & Access to Health Records Manager
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