Email:        [Torbay and South Devon NHS Foundation Trust request email]

Our Ref:     TSD6808

Dear Abbey,

Request for Information

Thank you for your request for information regarding staff.  Your request
was received on 05/08/22 and we are dealing with it under the terms of the
Freedom of Information Act 2000.

A response to your request for information will be sent to you promptly
and in any event no later than 05/09/22.

Our website [1]www.torbayandsouthdevon.nhs.uk provides information on how
we handle requests for information. Follow the Freedom of Information link
on the home page.

If you have any queries about this email, please contact us, quoting the
reference number above.

Freedom of Information Team

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Email:             [1][Torbay and South Devon NHS Foundation Trust request email]

Our Ref:          TSD6808

Dear Abbey,

Request for Information

We are writing to confirm that we have now completed our search for the
information you requested on 05/08/22 in relation to staff.

A copy of the information is below:

Sourced Staffing Arrangements

1a. Do you have a master vendor (MV) or neutral vendor (NV) arrangement in
place for sourcing agency staff? If so, please state which arrangement is
in place. – No

1b. What is the name of the MV/NV provider(s) and what staffing groups do
they source? e.g. medical, nursing etc. – N/A

1c. As part of the arrangement, is any technology provided by the supplier
to help manage the procurement of agency staff? – N/A

1d. Please provide the contract start and end date for the supplier
(dd/mm/yy) – N/A

Direct Engagement

2a. Does the organisation use a third party to provide a Direct
Engagement/Outsourced Employment Solution? (This is where the NHS
organisation sources agency staff via a recruitment agency but hold a
direct contract between the organisation and the worker - there is often
VAT savings associated to this employment model) – Yes

2b. What is the name of the Direct Engagement (DE)/Outsourced Employment
supplier (e.g 247Time/Allocate, PlusUs, Retinue, Liaison etc.) – TempRE by
Liaison

2c. Under the DE/Outsourced Employment arrangement, which staffing groups
are managed? For example; Medical, Admin, Scientific staff. Please list
all applicable. – Medical & Dental and AHP

2d. Please provide the contract start and end date for the DE supplier
(dd/mm/yy). – 30/06/2022

2f. How much did the organisation pay the supplier in 21/22 (April 2021 to
March 2022) for the provision of the direct engagement service? – This
information is commercially sensitive under section 43, FOI.

Vendor Management System for Nurse Agency

3a. Does the organisation use a third-party Vendor Management System for
the supply of nurse agency staff? – Yes

3b. Who supplies your Vendor Management System?  E.g. Allocate, NHSP etc.
– Allocate

3c. Please provide the contract start and end date for this provider
(dd/mm/yy) – 30/01/2024

Bank Management

4a. Please name the technology provider used to manage the supply of your
bank staff, inclusive of any outsourced or managed arrangements (i.e.
NHSP, Bank Partners, Allocate, Liaison, Patchwork, Locum’s Nest etc). If
more than one supplier is used, please name all suppliers. – Allocate and
TempRE

4b. Please name the staffing group each provider is used for e.g. medical,
nursing, AHPs, admin and clerical

Allocate – Nursing, A&C, Estates/facilities

TempRE – Medical & Dental and AHP

4c. Please provide the contract start and end date for each bank supplier
(dd/mm/yy)

Allocate – 31/01/2022 to 30/01/2024

TempRe –  01/07/2018 to 30/06/2022

4d. How much did the organisation pay the supplier(s) in 21/22 for the
provision of the bank service? – This information is commercially
sensitive under section 43, FOI.

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. 

If you wish to discuss any of the above, please contact us, quoting the
FOI reference number above.

If you are unhappy with the way in which we have handled your request,
please contact the Data Protection and Freedom of Information Lead in the
first instance. If you wish to make a formal complaint, you should write
to our Complaints Manager at Torbay and South Devon NHS Foundation Trust,
First Floor Bowyer Building, Torbay Hospital, Torquay TQ2 7AA.

If you are not content with the outcome of your complaint or the internal
review, you may apply directly to the Information Commissioner for a
decision. Generally, the Information Commissioner will only make a
decision once you have exhausted the complaints and/or internal review
process provided by us. The Information Commissioner can be contacted at:
The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF or through this link
[2]https://ico.org.uk/global/contact-us/

Yours sincerely,

Freedom of Information Team

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