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Temporary (non clinical) agency spend

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Dear Royal Cornwall Hospitals NHS Trust,

Please could you provide me with the following information:

- Temporary non clinical agency spend for the last 12 months.
- A list of agencies that you have used for non clinical temporary workers in the last 12 months.
- Which framework you use.
- Do you recruit via PSL/ Master Vendor or Vendor Neutral Managed Solution ?

Yours faithfully,

Liz Whiteoak

FOI (ROYAL CORNWALL HOSPITALS NHS TRUST), Royal Cornwall Hospitals NHS Trust

Dear Liz Whiteoak

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Ref: 13188 

Thank you for your request for information as detailed below (if I have
misunderstood any part of your request, please let me know as soon as
possible, otherwise I shall continue to retrieve the information as
outlined):

 

Please could you provide me with the following information:

 

1)       Temporary non clinical agency spend for the last 12 months.

2)       A list of agencies that you have used for non-clinical temporary
workers in the last 12 months.

3)       Which framework you use.

4)       Do you recruit via PSL/ Master Vendor or Vendor Neutral Managed
Solution?

 

Your request was received on 19^th April 2021 and I am dealing with it
under the terms of the Freedom of Information Act 2000. Please be advised
the NHS is under considerable pressure dealing with the current pandemic
outbreak of Covid – 19.  Many administrative staff are being asked to work
from home or are being retrained to undertake other roles to help support
areas affected by the virus. The Royal Cornwall Hospitals Trust will
provide the response to your request at the earliest opportunity.

 

Please consider whether your request is appropriate at this time, if not
consider withdrawing it and asking again when things return to a normal
footing. This will further help us concentrate on delivering care to our
community in Cornwall.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.

You will receive the information requested within 20 working days unless
the Royal Cornwall Hospital does not hold the information or there is a
reason for it to be withheld. I will write to you in any event.

If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let me know.

Further information about your rights is also available from the
Information Commissioner at:

 

Information Commissioner's Office Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113 or 01625 54 57 45

[1]www.ico.org.uk

 

In the meantime, please do not hesitate to contact me if you have any
queries or concerns (please remember to quote the reference number in any
future correspondence).

 

Yours sincerely

Jemma Dunstan

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FOI (ROYAL CORNWALL HOSPITALS NHS TRUST), Royal Cornwall Hospitals NHS Trust

1 Attachment

The RCHT are always looking to improve the service that we provide and
would welcome any feedback that you wish to give about your experience
dealing with FOI. Please take a few moments to complete an anonymous
survey so that we can take into consideration your comments:
[1]https://www.surveymonkey.com/r/Y7T2N78

 

Dear Liz

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Ref: 13188

Your request for information has now been considered and the response is
attached.

 

If you have any queries or concerns then please do not hesitate to contact
me (please remember to quote the reference number above in any future
communications).

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Information Governance Manager, Kedhlow Building,
Royal Cornwall Hospital, Truro, Cornwall, TR1 3LJ or e-mail
[2][Royal Cornwall Hospitals NHS Trust request email]

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Royal Cornwall Hospital.

 

The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113 or 01625 54 57 45

[3]www.ico.org.uk

 

Yours sincerely

 

 

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Liz Whiteoak please sign in and let everyone know.