Temporary Labour Spend

Ellyn Johnson made this Freedom of Information request to Bradford City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Bradford City Council did not have the information requested.

Dear Bradford City Council,

Please could you provide me with the following information:

- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Yours faithfully,

Ellyn Johnson

Freedom of Information, Bradford City Council

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Freedom of Information, Bradford City Council

Dear Ms Johnson

 

I refer to your request dated 28^th August 2019 under the Freedom of
Information Act asking to supply the following information:

 

Please could you provide me with the following information:

 

- temporary agency labour spend on call centre/ contact centre spend in
the last 12 months.

The Council does not employ agency staff for the contact centre

 

- a breakdown of the agencies that you used for call centre/ contact
agency staff.

N/A

 

- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

N/A

 

In accordance with the Freedom of Information Act, if you are not
satisfied with the reply to your request you can ask for a review. A
request for a review must be submitted within 40 working days by emailing
us at [1][Bradford City Council request email] or by writing Information Governance Team,
City of Bradford Metropolitan District Council, 1st Floor, Britannia
House, Hall Ings, Bradford, West Yorkshire, BD1 1HX.

 

If you are still not satisfied with the outcome of the internal review you
have the right of appeal to the Information Commissioner who can be
contacted at: Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113  URL: [2]www.ico.org.uk.

 

Bradford Council is registered with the Information Commissioners Office
(ICO) under the provisions of the Data Protection Act 2018. The Council
takes its responsibilities under the Act very seriously.  To find out more
on how we handle your information, please click on the following link:
[3]https://www.bradford.gov.uk/privacy-notice

 

Kind Regards

 

Amanda Lyth

Information Governance Officer

 

Tel 01274 431322

1^st Floor, Britannia House, Hall Ings, BD1 1HX 

 

City of Bradford Metropolitan District Council

Department of Corporate Resources

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