Temporary Labour Spend

Ellyn Johnson made this Freedom of Information request to Incommunities Housing Association
This authority is not subject to FOI law, so is not legally obliged to respond (details).

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected Incommunities Housing Association to have responded by now (details). You can complain by requesting an internal review.

Dear Incommunities Housing Association,

Please could you provide me with the following information:

- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Yours faithfully,

Ellyn Johnson

Incommunities - Enquiry, Incommunities Housing Association

Good Afternoon,

I have forwarded your e-mail on to our Data Protection Department.

Thank you for your enquiry.

Kind regards.

Catherine Burrows
Customer Contact Centre: 01274 257777
Repairs: 01274 257003
Incomes: 01274 254777

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