Temporary Labour Spend

Ellyn Johnson made this Freedom of Information request to Southern Housing Group

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Response to this request is long overdue. By law, under all circumstances, Southern Housing Group should have responded by now (details). You can complain by requesting an internal review.

Dear Southern Housing Group,

Please could you provide me with the following information:

- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Yours faithfully,

Ellyn Johnson

Service.Centre, Southern Housing Group

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