Dear The Riverside Group Housing Association,
Please could you provide me with the following information:
- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?
Thank you for contacting Riverside. Your query will be received by a Customer Service Advisor who will respond within 5 working days. Alternatively, the advisor will forward your query on to the relevant person or department. A unique reference number is in the subject line of this e-mail should you want to quote this in any further related enquiry.
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