Temporary labour spend

The request was successful.

Dear Tameside Metropolitan Borough Council,

Please could you provide me with the following information:

- temporary agency labour spend on call centre/ contact centre spend in the last 12 months.
- a breakdown of the agencies that you used for call centre/ contact agency staff.
- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

Yours faithfully,

Helen Whitfield

Freedom Of Information Requests, Tameside Metropolitan Borough Council

Dear Ms Whitfield,

 

Freedom of Information Request

Unique Reference No: FOI 9249

 

Thank you for your email received 28 August 2019 requesting information
under the Freedom of Information Act.  I understand your request to be as
follows:

 

Please could you provide me with the following information:

 

- temporary agency labour spend on call centre/ contact centre spend in
the last 12 months.

- a breakdown of the agencies that you used for call centre/ contact
agency staff.

- do you recruit via PSL, Master Vendor, Vendor Neutral Managed Solution?

 

Your request is being considered as a request under the Freedom of
Information Act 2000.  In accordance with statutory requirements, it may
take up to 20 working days (approximately 4 weeks) for the Council to
consider your request and provide a formal response.  Should this 20
working day deadline need to be extended you will be notified and kept
informed.

 

I have passed your request to Emily Drake, Head of Payments, Systems and
Registrars, to respond to your request and she can be contacted on 0161
342 3158 or at [1][email address].

 

Please be advised that there may be a charge for your request and you will
be notified if this is the case before any costs are incurred.  Should you
have any concerns about the way your response is being dealt with, please
do not hesitate to contact me in writing or by e-mail.

 

Regards,

 

Freedom of Information Support

 

show quoted sections

Freedom Of Information Requests, Tameside Metropolitan Borough Council

2 Attachments

Dear Ms Whitfield,

 

Request for Information – Freedom of Information

Unique Reference FOI 9249

 

Please find attached response in relation to your Freedom of Information
Request.

 

Kind regards,

 

On behalf of Emily Drake

 

 

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