Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

DEAR Charlie Redmond

Freedom of information request - FOI/6401

Subject: Temporary Housing Providers

We are just emailing you to update you on your open Information Request.
We are currently in the process of updating our systems and part of this
update will mean that your open Information Request has been assigned a
new reference: FOI/6401

Thank you in advanced for your patients patience and whilst we will
continue top process your request. We will issue a response or update to
you as soon as we are able.

Unfortunately, the Council is currently experiencing a delay in our
response times due to demand and resource. As an organisation we are aware
of our legal duties under the legislation and are making every effort to
improve our position and respond to requests within our statutory
timeframes as quickly as possible. All requests are being monitored and
continually reviewed to provide you with an expected date for disclosure.
London Borough of Croydon takes its role as a Data Controller seriously
and would like to thank you for your continued patience and understanding
whilst we improve our service to you.

 
Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

Dear Charlie Redmond

Request FOI/6401

Further to your request received on 20/10/2022, I confirm that the Council
has now considered your request under the Freedom of Information Act 2000.
Please accept our sincerest apologies for the significant delay in our
response to you. 

Specifically, you have requested the following information:

Are there any residential blocks/housing estates/streets which have over
30 households in temporary accommodation managed by a single housing
provider/ landlord (including the council itself)? What are the names of
these residential blocks/housing estates and what roads are they on?

 All the above properties are manged by external housing provider.

Are those properties leased by and/or managed by an external housing
provider/ management company, or by the Council directly?

Caridon is managing Sutherland Quarters, Russell Way, Crawley, RH10 1ET
and

Theori was managing the properties till 30/11/2022 at 1A Peall Road,
Croydon, Surrey, CR0 3BX

Caridon taken over the managing on 01/12/2022 1A Peall Road, Croydon,
Surrey, CR0 3BX

If it is an external provider what are the names of those housing
providers or management companies and which blocks are they responsible
for? When did these contracts/leases start and when are they up for
renewal/ending? Who sets the rent under these contracts/leases and what
are they per week? How many properties are these contracts for?

Sutherland Quarters, Russell Way, Crawley, RH10 1ET leases started
01/11/2019 and we are in the process of handing them back hopefully by
August 2023.

1A Peall Road, Croydon, Surrey, CR0 3BX the lease started 01/06/2018 and
was managed by Theori. Changed provider to Caridon as of 01/12/2022.

Under the PLA scheme all the leases are open ended.

The rent is based on the property size and the LHA rate at the time the
leases where signed .

Sutherland Quarters £258.63 Per week. We have currently 27 properties out
of 30 due to 3 was handed back recently.

1A Peall Road  £241.37 per week.  We have currently 39 properties

If the properties are directly managed by the Council, what are the rents
per week?

N/A

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [2][Croydon Borough Council request email]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

                   8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Louise Edwards

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

[3][Croydon Borough Council request email]

[4][email address]

References

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1. https://croydon.disclosure-log.co.uk/
2. mailto:[Croydon Borough Council request email]
3. mailto:[Croydon Borough Council request email]
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