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Temporary and Emergency Accommodation

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Dear Royal Borough of Kensington and Chelsea,

Can you please provide me with information on the following

1) Does the Council currently operate any form of supplier framework for
a. Temporary Accommodation-
b. Emergency Accommodation-

2) If the Council does operate a supplier framework, please provide the supplier list
a. Temporary Accommodation-
b. Emergency Accommodation-

3) Does the Council has managment agreements with providers?
a. Temporary Accommodation-
b. Emergency Accommodation-

4) What are the rates council pay for providers with in the borough and outside the borough ( Example: self-contanied nighlty rate, single/double/triple/quadruple room nightly rate)
a. Temporary Accommodation-
b. Emergency Accommodation-

5) Does the council review the rates periodically with the providers ?
a. Temporary Accommodation-
b. Emergency Accommodation-

6) During the financial year of 2015/16, what has been the actual spend of:-
a. Temporary Accommodation –
b. Emergency Accommodation -

7) During the financial year of 2015/16, what has been the actual spend of “spot purchases” or housing placements that were not purchased on the supplier list(if one does exist)
a. Temporary Accommodation –
b. Emergency Accommodation -

8) What has been the number of placements in the financial year of 2015/16 broken down into temporary and emergency accommodation?
a. Temporary Accommodation-
b. Emergency Accommodation-

9) During the financial year of 2015/16 how many placements were above the Local Housing Allowance (LHA) rate and what was the value of the net losses?
a. Temporary Accommodation –
b. Emergency Accommodation –

10) Does the Council utilise a technology (this could be either a piece of software or computer programme) to help commission Temporary/Emergency Accommodation for a citizen or to management the current stock of social housing?

11) If so, when does the contract for these services expire and what has been the cost for the contract?
a. Expiration date –
b. Cost -

12) Please can you provide me with a hierarchy of the team that comprises the Housing Department with full names and job roles?

Yours Sincerley,

Krishna P

Freedom of Information: CP-ICT: RBKC, Royal Borough of Kensington and Chelsea

Dear Ms/Mr Krishna

FREEDOM OF INFORMATION ACT REQUEST REF: 2017-0137

I am writing to confirm that we received your information request on 25 January 2017. For your information and future communications your request has been allocated the reference number FOI2017-0137. Please quote this reference in any future correspondence.

We will consider your request and respond in accordance with the requirements of the Freedom of Information Act 2000. Our duty is to respond promptly or at least within 20 working days.

Regards

Paul Stott Data Protection Officer Shared ICT Service
The Royal Borough of Kensington and Chelsea
The Town Hall, Hornton Street, London, W8 7NX
Tel: 07739315339
Email: [email address] Website: www.rbkc.gov.uk

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Yu, Robin: CP-ICT: RBKC, Royal Borough of Kensington and Chelsea

1 Attachment

Dear Sir/Madam

 

FREEDOM OF INFORMATION REQUEST REF: 2017-0137

 

I am responding to your request under the Freedom of Information Act 2000,
which we received on 25 January 2017, for information held by the Council.
You requested:

 

1) Does the Council currently operate any form of supplier framework  for
a. Temporary Accommodation- b. Emergency Accommodation-

 

Yes - we participated in a number of temporary accommodation framework
agreements set up by Brent Council over the last 6 years. The latest is
the Brent DPS which commenced in July 2015 which seeks to procure
temporary accommodation both in and outside of London.

 

2) If the Council does operate a supplier framework, please provide the
supplier list a. Temporary Accommodation- b. Emergency Accommodation-

 

The Brent DPS that we are currently part of is a flexible contract where
suppliers are able to tender for the contract at any point in time. As a
result, the supplier list is always changing. However, when the contract
was initially awarded in July 2015, the following suppliers were
successful:-

 

Atlas Property London

Capital Homes Services Limited

Central Housing Group Ltd

Lettings International Ltd

Leena Homes Ltd

Apex Housing Ltd

Cromwood

Elliot Leigh

Finefair Consultancy Ltd

London Strategic Housing Association

Omega Lettings Limited

Paradigm Housing Group

Residential Management Group Ltd.

 

3) Does the Council has managment agreements with providers?

a. Temporary Accommodation-

b. Emergency Accommodation-

 

Yes – we have management agreements with TA providers, but within that all
accommodation is spot purchased. There is no set contract under which we
procure from these agents for a set fee, apart from under the frameworks
set up by Brent. We use emergency accommodation (nightly lets) on a very
ad hoc basis, and all accommodation is also spot purchased.

 

4) What are the rates council pay for providers with in the borough and
outside the borough (Example: self-contanied nighlty rate,
single/double/triple/quadruple room nightly rate) a. Temporary
Accommodation- b. Emergency Accommodation-

 

There are no set rates – they are constantly reviewed based on supply and
demand in order to ensure the Housing Department can meet its statutory
responsibilities.

 

5) Does the council review the rates periodically with the providers ?

a. Temporary Accommodation-

b. Emergency Accommodation-

 

Yes, we constantly review rates based on supply and demand in order to
ensure we can meet our statutory responsibilities as a Housing department.

 

6) During the financial year of 2015/16, what has been the actual spend
of:- a. Temporary Accommodation – b. Emergency Accommodation –

 

Note that we don’t separate between temporary (193) and emergency (188)
accommodation. We use both self-contained leased accommodation and shared
B&B accommodation for both households placed under a 188 and 193 duty. I
have split this answer up into spend on self-contained accommodation (in
house PLA scheme as well as all accommodation procured through the Brent
frameworks) except for night lets (which are self-contained), and added
the spend on nightly lets to the B&B total:-

 

Self-contained (not including nightly lets) – £25,301,151.69

Shared (B&B) plus nightly lets - £2,199,276.31

 

7) During the financial year of 2015/16, what has been the actual spend of
“spot purchases” or housing placements that were not purchased on the
supplier list(if one does exist) a. Temporary Accommodation – b. Emergency
Accommodation -

 

Self-contained (not including nightly lets) spot purchases –
£22,588,372.86

Self-contained (not including nightly lets) via a framework– £2,712,778.83

Shared (B&B) plus nightly lets spot purchases - £2,199,276.31

Shared (B&B) plus nightly lets via framework - £0

 

8) What has been the number of placements in the financial year of 2015/16
broken down into temporary and emergency accommodation?

a. Temporary Accommodation-

b. Emergency Accommodation-

 

in 2015/16 we moved 956 households into both forms of accommodation. Note
this does not include any households placed before 2015/16. Note that the
numbers below exceed this number as some households will have been moved
more than once, and often into both types of accommodation:-

 

Self-contained (not including nightly lets) – 740

Shared (B&B) plus nightly lets - 272

 

9) During the financial year of 2015/16 how many placements were above the
Local Housing Allowance (LHA) rate and what was the value of the net
losses?

a. Temporary Accommodation –

b. Emergency Accommodation –

 

It is not possible to give a comparison with current LHA levels as all
rents are set based on the January 2011 LHA rates (which is what the
Department of Work and Pensions bases their funding on, AKA Temporary
Accommodation Subsidy). Therefore I have compared the amount paid for
accommodation against the January 2011 LHA levels.

 

Self-contained (not including nightly lets) exceeds Jan 2011 LHA:  541

Shared (B&B) plus nightly lets exceeds Jan 2011 LHA: 129

 

2015/16 TA Shortfall was £664,559.

 

Note that this subsidy shortfall is for the entire year’s TA spend and
hence includes placements that were made prior to 2015/16 but that still
fell into this financial year’s spend (e.g. households remain in TA for
over 3 years on average). I say this as the total shortfall divided by the
956 placements made in 2015/16 will not give you the average amount paid
above subsidy per placement – this total involves many more placements
overall.

 

10) Does the Council utilise a technology (this could be either a piece of
software or computer programme) to help commission Temporary/Emergency
Accommodation for a citizen or to management the current stock of social
housing?

 

No

 

11) If so, when does the contract for these services expire and what has
been the cost for the contract?

a. Expiration date –

b. Cost -

 

N/A

 

12) Please can you provide me with a hierarchy of the team that comprises
the Housing Department with full names and job roles?

 

See attached PDF

 

Complaints

 

I trust this has satisfied your request. Should you be unhappy with the
handling of your request, the Council has an internal complaints process
for handling FOIA complaints. Complaints are reviewed by the Chief
Solicitor and Monitoring Officer or her nominee. A form is available from
our website to lodge your complaint
[1]http://www.rbkc.gov.uk/councilanddemocra...
Please contact us if you do not have website access and we can provide you
with a copy of the form. Following this review, should you still be
unhappy with how your information request has been handled, you have a
further right to appeal to the Information Commissioner who is responsible
for ensuring compliance with FOIA.  

 

Yours faithfully

 

Robin Yu

Information Governance and Management Officer

Shared ICT Service

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

 

mail: [2][email address] | Website: [3]http://www.rbkc.gov.uk

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