Temporary agency information

Helen Whitfield made this Freedom of Information request to South Western Ambulance Service NHS Foundation Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear South Western Ambulance Service NHS Foundation Trust,

Please could you provide me with the following information:

- temporary agency labour spend for non medical non clinical roles in the last 12 months
- which agencies you used in the last 12 months
- do you recruit via a PSL, Master Vendor, Vendor Neutral Managed Solution
- How many 111 call handlers you recruited via agencies in the last 12 months
- How many 999 call handlers you recruited via agencies in the last 12 months
- would you recruit permanent roles via an agency

Yours faithfully,

Helen Whitfield

Information Governance, South Western Ambulance Service NHS Foundation Trust

2 Attachments

Dear Helen Whitfield

 

Thank you for your request for information regarding temporary agency
staff which we received on 25 January 2018.

 

We will deal with this request in accordance with your right of access to
information we hold under the Freedom of Information Act and I attach a
leaflet containing further information about both your rights and our
obligations under this legislation.You will see from this that we are not
obliged to generate information we do not already hold in order to provide
what we are asked for, such as by collating data or formulating direct
answers to questions, but you are entitled to receive copies of records
(or extracts from them) that contain the information you have requested.

 

We will research the information you have requested and we will respond
providing what we hold no later than 22 February 2018 in accordance with
the timescales set by the Act.

 

We will inform you if:

a) We are unable to provide you with any of the information you have
requested, and explain the reason for this; and

b) Any fee that is payable for the information we are able to provide.

 

In the meantime, if you have any queries or require clarification on any
aspect of your request or how we will respond, please do not hesitate to
contact me.

 

Regards

 

Debbie

 

Debbie Bridge | Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

 

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Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

Dear Helen Whitfield,

 

I refer to our acknowledgement on 25 January 2018 of your request for
information regarding temporary agency staff under the provisions of the
Freedom of Information Act.  We are able to provide the following
information:

 

Information requested Our response

 
1. Temporary agency labour spend for £550,021.88
non medical non clinical roles in
the last 12 months
2. Which agencies you used in the Carlisle Staffing PLC T/A Tate
last 12 months FTS Solutions Ltd
Gap Personnel Holdings Ltd
Hays Healthcare Ltd
Hays Specialist Recruitment Ltd
Keystream Healthcare Resources Ltd
Keystream Technology
Lifestar Services
Logistics Partnership LLP
Manpower UK Ltd
Max20 Ltd
More Driving Ltd
Office Angels Ltd
Paul Clark Services
People Source Consulting Ltd
Reed Specialist Recruitment Ltd
Wise Employment
Mploy
MSI Recruitment Ltd
3. Do you recruit via a PSL, Master No
Vendor, Vendor Neutral Managed
Solution
4. How many 111 call handlers you None
recruited via agencies in the last
12 months
5. How many 999 call handlers you 8
recruited via agencies in the last
12 months
6. Would you recruit permanent roles We occasionally use agencies to
via an agency recruit to permanent roles in cases
where that role requires a specialist
skill set which would make it
difficult to attract suitably
qualified candidates through a direct
recruitment process.

 

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

 

However, if you are dissatisfied with our response, you also have the
right to make use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

 

If you are unhappy with the response to your complaint, or findings of the
Panel, you can contact the Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

Fax: 01625 524 510

 

Regards

 

Kate Minett | Acting Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

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Direct Line 01392 453 872

Web [2]www.swast.nhs.uk

E-Mail [3][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

 

 

References

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