We don't know whether the most recent response to this request contains information or not – if you are Philip Mansfield please sign in and let everyone know.

Telephony & Storage

We're waiting for Philip Mansfield to read recent responses and update the status.

Dear Walsall Metropolitan Borough Council,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

Walsall Metropolitan Borough Council

1 Attachment

Dear Philip Mansfield,

 

Request for Information RFI-5955-23 Re: Telephony & Storage

 

Thank you for your request for information relating to Telephony & Storage
which was received on 10 February 2023.

 

In accordance with the provisions of the Freedom of Information Act 2000
the council will respond to your request within 20 working days, saying
whether we have the information that you want, and if there will be any
charges. 

 

If, for any reason, we cannot provide you with the information, we will
tell you why.

If we need to clarify your request, we will contact you again.

 

In the meantime, if you need to contact me about your request, please do
so quoting the above reference number.

 

Yours sincerely,

 

Naiyar Sultana

Assistant Assurance Officer

Walsall Council 

0800 0856018

[1]www.walsall.gov.uk 

 

[2]Walsall Council, Proud of our past, our present and for our future 

 

Disclaimer: The information in this message should be regarded as
confidential and is intended for the addressee only unless explicitly
stated. If you have received this message in error it must be deleted and
the sender notified. The views expressed in this message are personal and
not necessarily those of Walsall Council unless explicitly stated. Emails
sent or received from Walsall Council may the subject of a request under
data protection, freedom of information or environmental information
legislation and therefore could be disclosed to third parties. We strongly
advise you not to email any information, which if disclosed to unrelated
third parties would be likely to cause harm or distress. If you have an
enquiry related to your confidentiality or data protection, please visit
the council data protection pages on our website

 

 

References

Visible links
1. https://www.walsall.gov.uk/

Walsall Metropolitan Borough Council

1 Attachment

Dear Mr Mansfield,

 

Freedom of Information Request RFI-5955-23 Re: Telephony & Storage

 

Further to your request for information about Telephony & Storage, I can
tell you the following:

 

1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are
currently in place

Microsoft Teams

 

b. When is your contract renewal date?

c. Who maintains your telephony system(s)?

As its SaaS, Microsoft maintain backend infrastructure (patching, etc). We
make changes to number/user configuration.

 

d. Do you use Unified Communications or Collaboration tools , if so which
ones?

Microsoft Teams

 

2. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5

E5

 

b) Which partner looks after your Microsoft tenant?

We engage with Microsoft Direct

 

c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

On-prem and Azure based applications plus some SaaS

 

3. Storage

 

a. Does your organisation use on-premise or cloud storage or both?

Both

 

b. Please confirm the on-premise hardware manufacturer

Netapp SAN

 

c. Please confirm your cloud storage provider

Cloud storage is Azure

 

d. What is your annual spend on cloud storage?

Annual spend circa 60K

 

e. How do you back up your data and with who e.g. Backup as a Service

Rubrik

Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Walsall Council. The copyright
in respect of other information may be owned by another person or
organisation, as indicated.

 

You are free to use any information supplied to you in response to this
request for your own non-commercial research or private study purposes.
The information may also be used for any other purpose allowed by a
limitation or exception in copyright law, such as news
reporting.  However, any other type of re-use, for example by publishing
the information in analogue or digital form, including on the internet,
will require the permission of the copyright owner.

 

I hope that the information provided is useful to you. However, if you are
dissatisfied, you should set out in writing your grounds for complaint and
send to: Corporate Assurance Manager, Resources & Transformation, Civic
Centre, Darwall Street, Walsall, WS1 1TP.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner’s Office (ICO) for a decision.
Please remember that, generally, the ICO cannot make a decision unless you
have first exhausted the complaints procedure provided by the council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF. [1]https://ico.org.uk/global/contact-us/

 

Yours sincerely,

Laurie Andrews

Assurance Officer

Walsall Council 

0800 0856018

[2]www.walsall.gov.uk 

 

Disclaimer: The information in this message should be regarded as
confidential and is intended for the addressee only unless explicitly
stated. If you have received this message in error it must be deleted and
the sender notified. The views expressed in this message are personal and
not necessarily those of Walsall Council unless explicitly stated. Emails
sent or received from Walsall Council may the subject of a request under
data protection, freedom of information or environmental information
legislation and therefore could be disclosed to third parties. We strongly
advise you not to email any information, which if disclosed to unrelated
third parties would be likely to cause harm or distress. If you have an
enquiry related to your confidentiality or data protection, please visit
the council data protection pages on our website

 

 

 

References

Visible links
1. https://ico.org.uk/global/contact-us/
2. http://www.walsall.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Philip Mansfield please sign in and let everyone know.