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Telephony & Storage

Philip Mansfield made this Freedom of Information request to Uttlesford District Council as part of a batch sent to 113 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Philip Mansfield
Delivered

Dear Uttlesford District Council,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

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FOI, Uttlesford District Council

Dear Philip Mansfield

Thank you for your request for information which Uttlesford District Council received on 10 February 2023. Your request has been allocated the Councils reference of 23-105.

Your request is being dealt with under the Freedom of Information Act / Environmental Information Regulations and will be answered within 20 working days. In the event that your request is considered complex you may be advised at an early stage in the process that an extension of the normal 20 day timeline will be necessary and the reasons for any extension will be explained to you.

Your request will now be forwarded to the Service Area best placed to supply an appropriate response to your request for information and you should expect to receive your response by 10 March 2023 unless you are advised otherwise.

If you have any queries about your request do not hesitate to contact me.

Your privacy:- We use your personal information such as name and email address so that we can comply with our legal obligations to respond to FOI requests. For further details about the use of information by the Council please see our privacy notice on the Councils website https://www.uttlesford.gov.uk/privacy-no....

Yours sincerely,

FOI Team
Uttlesford District Council
Council Offices
London Road
Saffron Walden
Essex CB11 4ER

T: 01799 510510
E: [Uttlesford District Council request email]

www.uttlesford.gov.uk

facebook.com/UttlesfordDC
twitter.com/UttlesfordDC

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Alan Mose, Uttlesford District Council

Good morning

Thank you for your request for information, which has been considered and actioned under the Freedom of Information Act 2000. The information you requested is shown below:

*You may wish to replicate the person’s initial request within this section if it’s not too lengthy and then provide your response thereafter. Please remove this entire highlighted section before sending your response to the requestor.*

1. Telephony and UC/ Collaboration - 8x8
a. Please confirm the manufacturer of your telephony system(s) that are currently in place b. When is your contract renewal date? 8x8 Renewal date is Jan '26
c. Who maintains your telephony system(s)? Adept
d. Do you use Unified Communications or Collaboration tools , if so which ones? UC
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5. E3
b) Which partner looks after your Microsoft tenant? Softcat
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which? Both on prem and hosted in a mixture of public and private cloud.
3. Storage
a. Does your organisation use on-premise or cloud storage or both? Both
b. Please confirm the on-premise hardware manufacturer c. Please confirm your cloud storage provider d. What is your annual spend on cloud storage? On prem Dell. Cloud is Microsoft, spend is part of our E3 license agreement.
e. How do you back up your data and with who e.g. Backup as a Service. Cloud backup with Arcserve.

Please do not hesitate to contact me if you have any further queries or concerns.

If you are dissatisfied with the response to your request, please let us know. If we are unable to resolve the matter quickly then you may wish to pursue this through the Councils complaints procedure and request an internal review be undertaken. Internal review requests should be submitted within 40 working days of the date of receipt of the response to your original letter and should be addressed to: [Uttlesford District Council request email].

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 or 01625 545 700 Website: www.ico.org.uk.

Alan Mose
ICT Service Delivery Manager

Uttlesford District Council
Council Offices
London Road
Saffron Walden
Essex CB11 4ER

Tel: 01799 510520
Email:[email address]
www.uttlesford.gov.uk
facebook.com/UttlesfordDC
twitter.com/UttlesfordDC

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