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Enquiries   |  

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][The Crown Estate request email]

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6. mailto:[The Crown Estate request email]

Dear Philip

Your information request (1568)

Thank you for your email of 10 February 2023 in which you made an
information request. Please find answers to your questions below.

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place MS Teams.
b. When is your contract renewal date? December
c. Who maintains your telephony system(s)? Microsoft
d. Do you use Unified Communications or Collaboration tools , if so which
ones? MS Teams
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
E5
b) Which partner looks after your Microsoft tenant? Softcat
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which? All are SAAS
3. Storage
a. Does your organisation use on-premise or cloud storage or both? Cloud
b. Please confirm the on-premise hardware manufacturer N/a – no
information held
c. Please confirm your cloud storage provider Azure
d. What is your annual spend on cloud storage?  £1.2 million
e. How do you back up your data and with who e.g. Backup as a Service We
use a third party, Microsoft, to manage our backup service.

I hope this information is helpful. If you are not satisfied with the way
we have handled your information request, you may appeal our decision
which will then be investigated through an internal review. You may
request an internal review within 40 working days from today’s date. If
you are not content with the outcome of such a review, you have the right
to refer any complaint directly to the ICO (contact details are available
at: [1]www.ico.org.uk). The ICO will usually expect you to have first
exhausted our own complaints procedure before raising any concerns with
them.

Yours sincerely

Aimee Gasston

Transparency Manager

Aimee Gasston   |   Transparency Manager

Pronouns: she/her/hers

M: +44 7552 863 512   T: +44 20 7851 5046

[2]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[3]thecrownestate.co.uk
[4]LinkedIn   [5]Twitter   [6]Instagram

[7][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Philip Mansfield <[8][FOI #948239 email]>
Sent: 10 February 2023 10:57
To: Enquiries <[9][The Crown Estate request email]>
Subject: Freedom of Information request - Telephony & Storage

Dear The Crown Estate,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which
ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

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