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Telephony & Storage

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Dear Ordnance Survey Limited,

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place
b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which ones?
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer
c. Please confirm your cloud storage provider
d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service

Yours faithfully,

Philip Mansfield

FOI, Ordnance Survey Limited

1 Attachment

Dear Mr Mansfield,

                                                                                                        

Thank you for your email of 10/02/2023.

As your request was received by Ordnance Survey on 10/02/2023, we will
provide you with a response within 20 working days, as required by the
Freedom of Information Act 2000, therefore by 10/03/2023.

In exceptional circumstances it may be necessary for Ordnance Survey to
extend this date to consider a complex public interest argument if
engaging a qualified exemption.  In such cases we will notify you of the
revised date by which we would expect to provide a response.

Should you need to contact Ordnance Survey regarding your request at any
time, please quote the allocated reference number in your correspondence.

Thank you for your enquiry.

 

Kind regards,

 

 

Elizabeth Cole

Freedom of Information Officer, Legal Services

 

Adanac Drive, Southampton, United Kingdom, SO16 0AS

[1]www.os.uk | [2][Ordnance Survey Limited request email]

Follow us: [3]Twitter | [4]LinkedIn | [5]YouTube | [6]Instagram |
[7]Facebook

Our values are: Think Customer | Thrive Together | Stay Ahead | Seize the
Moment

 

This email and any attachments are intended only for the intended
recipient and may contain sensitive information. If you are not the
intended recipient, please immediately delete this email and inform the
sender.

OS email communications may be monitored to ensure the secure and
effective operation of our systems and for other lawful purposes. Subject
to contract: No rights are to be derived from any proposal contained in
this email until a written agreement containing all necessary terms is
executed between the relevant parties.

Thank you for your cooperation.

Ordnance Survey Limited (Company Registration number 09121572)
Registered Office: Explorer House
Adanac Drive
Southampton SO16 0AS
Tel: 03456 050505
[8]http://www.os.uk

References

Visible links
1. http://www.os.uk/
2. mailto:[Ordnance Survey Limited request email]
3. https://twitter.com/OrdnanceSurvey
4. https://www.linkedin.com/company/ordnanc...
5. https://www.youtube.com/user/OSMapping?b...
6. https://www.instagram.com/ordnancesurvey...
7. https://www.facebook.com/osmapping/
8. http://www.os.uk/

FOI, Ordnance Survey Limited

1 Attachment

Dear Phillip Mansfield,

Thank you for your email of 10 February 2023, requesting information from
Ordnance Survey in accordance with the Freedom of Information Act (FOIA)
2000, as set out in the extract below:

 

“1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are
currently in place b. When is your contract renewal date?

c. Who maintains your telephony system(s)?

d. Do you use Unified Communications or Collaboration tools , if so which
ones?

2. Microsoft

a) What Microsoft 365 licence do you have across the business e.g. E3, E5

b) Which partner looks after your Microsoft tenant?

c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

b. Please confirm the on-premise hardware manufacturer c. Please confirm
your cloud storage provider d. What is your annual spend on cloud storage?

e. How do you back up your data and with who e.g. Backup as a Service‚ÄĚ

 

I confirm that Ordnance Survey does hold some of the information you have
requested.  Where the information is not held this is stated.  Taking each
request in turn, I confirm the following:

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place

Microsoft Teams / Exponential-e

b. When is your contract renewal date?

3 January 2024

c. Who maintains your telephony system(s)? 

Microsoft Limited UK / Exponential-e

d. Do you use Unified Communications or Collaboration tools , if so which
ones? 

Microsoft Teams

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3,
E5  

E5

b) Which partner looks after your Microsoft tenant? 

Information not held ‚Äď this is not applicable.

c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?

We host our applications on premises and on the Public Cloud.

3. Storage
a. Does your organisation use on-premise or cloud storage or both? 

Both on-premises and cloud storage

b. Please confirm the on-premise hardware manufacturer

IBM, PURE

c. Please confirm your cloud storage provider

Amazon Web Services, Microsoft Limited UK

d. What is your annual spend on cloud storage? 

£1.4m 

e. How do you back up your data and with who e.g. Backup as a Service 

Back up on premises is with Netbackup by Veritas and vRanger by Quest. 

 

 

Internal Review
Your enquiry has been processed according to the Freedom of Information
Act (FOIA) 2000. If you are unhappy with our response, you may request
an internal review with our Internal Review Officer by contacting them,
within 40 working days of receipt of our final response to your FOI
request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

E-mail: [1][Ordnance Survey Limited request email]

Please include the reference number above. You may request an internal
review where you believe Ordnance Survey has:

‚Äʬ†Failed to respond to your request within the time limits (normally 20
working days)
‚Äʬ†Failed to tell you whether or not we hold the information
‚Äʬ†Failed to provide the information you have requested
‚Äʬ†Failed to explain the reasons for refusing a request
‚Äʬ†Failed to correctly apply an exemption or exception

 

The Internal Review Officer will not have been involved in the
original decision. They will conduct an independent internal review and
will inform you of the outcome of the review normally within 20 working
days, but exceptionally within 40 working days, in line with the
Information Commissioner’s guidance. 

The Internal Review Officer will either: uphold the original decision,
provide an additional explanation of the exemption/s applied or release
further information, if it is considered appropriate to do so.

 

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with
our response, you may raise an appeal, within three months of receiving
our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) or you
may wish to call the ICO helpline on 0303 123 1113.

Thank you for your enquiry.

Kind regards,

 

 

Elizabeth Cole

Freedom of Information Officer, Legal Services

 

Adanac Drive, Southampton, United Kingdom, SO16 0AS

[2]www.os.uk | [3][Ordnance Survey Limited request email]

Follow us: [4]Twitter | [5]LinkedIn | [6]YouTube | [7]Instagram |
[8]Facebook

Our values are: Think Customer | Thrive Together | Stay Ahead | Seize the
Moment

 

This email and any attachments are intended only for the intended
recipient and may contain sensitive information. If you are not the
intended recipient, please immediately delete this email and inform the
sender.

OS email communications may be monitored to ensure the secure and
effective operation of our systems and for other lawful purposes. Subject
to contract: No rights are to be derived from any proposal contained in
this email until a written agreement containing all necessary terms is
executed between the relevant parties.

Thank you for your cooperation.

Ordnance Survey Limited (Company Registration number 09121572)
Registered Office: Explorer House
Adanac Drive
Southampton SO16 0AS
Tel: 03456 050505
[9]http://www.os.uk

References

Visible links
1. mailto:[Ordnance Survey Limited request email]
2. http://www.os.uk/
3. mailto:[Ordnance Survey Limited request email]
4. https://twitter.com/OrdnanceSurvey
5. https://www.linkedin.com/company/ordnanc...
6. https://www.youtube.com/user/OSMapping?b...
7. https://www.instagram.com/ordnancesurvey...
8. https://www.facebook.com/osmapping/
9. http://www.os.uk/

We don't know whether the most recent response to this request contains information or not – if you are Philip Mansfield please sign in and let everyone know.