Telephony & Storage

Dear Philip Mansfield,

Information Access Request - Information Request DMBCIR:30726
Description : Telephony & Storage

I acknowledge your request for information received on 2023-02-09
15:49:00.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days (Freedom of
Information Act 2000/Environmental Information Regulations) or 1 month
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Governance Officer at Dudley MBC, The Council House, Dudley, West
Midlands, DY1 1HF, telephone 0300 555 8283, e-mail
[Dudley Metropolitan Borough Council request email] .

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Yours sincerely,

The Information Governance Team
Council House
Priory Road
Dudley
West Midlands
DY1 1HF
[Dudley Metropolitan Borough Council request email]

 
Corporate Information Governance Team
3/5 St James’s Road, Dudley West Midlands. DY1 1HP
Tel: (01384) 815607  Fax: (01384) 815660
Email:[Dudley Metropolitan Borough Council request email]
[1]www.dudley.gov.uk
 

Our ref: 30726 Direct Line: 01384 816546 Date: 07/03/2023

 
 
Dear Philip Mansfield,
 
Freedom of Information Act 2000 - Information Request 30726
 
I acknowledge your request for information received on 09/02/2023. Our
response is as follows.
 
Your Request
 
1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are
currently in place b. When is your contract renewal date?
c. Who maintains your telephony system(s)?
d. Do you use Unified Communications or Collaboration tools , if so which
ones?
 
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
b) Which partner looks after your Microsoft tenant?
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which?
 
3. Storage
a. Does your organisation use on-premise or cloud storage or both?
b. Please confirm the on-premise hardware manufacturer c. Please confirm
your cloud storage provider d. What is your annual spend on cloud storage?
e. How do you back up your data and with who e.g. Backup as a Service
 
 
Our Response
 
1a. Cisco and Microsoft Teams
1b. Cisco – renewal 31/8/2025
1c. In House
1d. Microsoft Teams
 
2a. Microsoft E3 and E1
2b. ComputaCentre
2c. On-premise
 
3a. On-premise
3b. Various HPE Storage devices
3c. N/A as on-premise
3d. Only small workloads are being tested with Microsoft at the moment,
cost £3,000
3e. Dell Networker to on-premise data domains
 
 
If this does not answer your question, then you may submit a further
request; it would be helpful if you could refine your request so that we
can advise what may be provided under the Freedom of Information Act and
any cost implications.
 
If you do have difficulty in accessing the information please contact
Dudley Council Plus on 0300 555 2345 who will be able to assist you.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [2][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision.  Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   0303 123 1113
[3]www.ico.org.uk
 
Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Dudley MBC.  The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself.  You are free to use any information
supplied for your own use, including for non-commercial research
purposes.  The information may also be used for the purposes of news
reporting.  However, any other type of re-use, for example, by publishing
the information or issuing copies to the public will require the
permission of the copyright owner.
 
For information where the copyright is owned by the Council details of
the conditions on re-use can be found on our website at
[4]www.dudley.gov.uk.
 
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
 
 
Yours sincerely,
 
 
Steven Attwood
Information Governance Officer
 
Corporate Information Governance Team
The Council House
Priory Road, Dudley, West Midlands, DY1 1HF
 
01384 81 6546
 
[5]www.dudley.gov.uk
 
 
 
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References

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