Diolch am eich gohebiaeth.

Os ydych yn gwneud cais am wybodaeth, bydd y cyfnodau isod yn berthnasol:

 Deddf Rhyddid Gwybodaeth 2000 (DRhG) a’r Rheoliadau Gwybodaeth
Amgylcheddol 2004 (RhGA) - 20 diwrnod gwaith, oni bai bod angen eglurhad
arnom ynghylch y wybodaeth yr ydych yn gofyn amdano.

 Deddf Diogelu Data 2018 a Rheoliad Cyffredinol ar Ddiogelu Data y DU
(ceisiadau ynghylch data personol) – un mis ar ôl derbyn y cais.

Os bydd angen eglurhad arnom ar unrhyw agwedd o’ch cais, byddwn yn
cysylltu â chi mor gynted ag y bo modd.

Thank you for your correspondence.

If you are making a request for information, the following timescales will
apply:

 Freedom of Information Act 2000 (FOIA) & Environmental Information
Regulations 2004 (EIR) - 20 working days, unless we need clarification
regarding the information you are seeking.

 Data Protection Act 2018 and GDPR (requests relating to personal data) –
one month from the receipt of the request.

If we do need to clarify any aspect of your request, we will contact you
as soon as possible.

Tîm Rheoli Gwybodaeth | Information Governance Team
Gweithrediadau a Llywodraethu TG | ICT Operations & Governance
Adran y Prif Weithredwr | Chief Executive’s Department

Mae croeso i chi gysylltu â ni yn Gymraeg neu Saesneg |
You are welcome to contact us in Welsh or English

Dear Mr. Mansfield,

I refer to your request for information, which was received on 30th January, 2023 and has been dealt with under the Freedom of Information Act 2000.

The specific information you requested was contained in your email below.

In response:

1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place Mitel

b. When is your contract renewal date?
System is wholly owned

c. Who maintains your telephony system(s)?
Daisy Corporate Services

d. Do you use Unified Communications or Collaboration tools , if so which ones?
We use Mitel MiCollab, web-based and Mobile App

2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5
F1/F3/E3/E5

b) Which partner looks after your Microsoft tenant?
Softcat

c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
Combination of on-premise or with the software houses themselves

3. Storage
a. Does your organisation use on-premise or cloud storage or both?
Both

b. Please confirm the on-premise hardware manufacturer HP/Nimble

c. Please confirm your cloud storage provider Microsoft

d. What is your annual spend on cloud storage?
Unable to identify this exact spend as it is aggregated as part of our Enterprise Agreement

e. How do you back up your data and with who e.g. Backup as a Service On-premise Commvault

Yours sincerely

Tîm Llywodraethu Gwybodaeth
Gweithrediadau a Llywodraethu TG
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information Governance Team
ICT Operations & Governance
Chief Executive’s Department
Carmarthenshire County Council

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