University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Dear Requester

We acknowledge receipt of your email to UHCW:

Freedom of Information Request Form

If you have submitted a request under the Freedom of Information Act
(FOIA) your request will be considered and you will receive our response
within the statutory timescale of 20 working days.

The reference number for your email is FOI/2426.

Should you have any further inquiries concerning this matter, please reply
to this email leaving the subject line unchanged.

Yours sincerely,
UHCW

 
University Hospital
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX

Direct Line: 024 76968771
www.uhcw.nhs.uk

Our Ref: FOI/2426
Date: 27 February 2023

By email only

Dear Requester

We write further to your request for information under the Freedom of
Information Act received 27th January 2023.  We have set out your request,
together with our response below. 

1. Telephony and UC/ Collaboration 

University Hospitals Coventry & Warwickshire is a Private Finance
Initiative facility (PFI), built and ran by the Coventry and Rugby
Hospital company.  Please contact them directly for this information

The Coventry and Rugby Hospital Company Plc

C/o UHCW NHS Trust 

FM Building

Clifford Bridge Road

Coventry

CV2 2DX

The PFI contract commenced in 2002 and ends in 2042.

a. Please confirm the manufacturer of your telephony system(s) that are
currently in place Please refer to Q1
b. When is your contract renewal date? Please refer to Q1
c. Who maintains your telephony system(s)? Please refer to Q1
d. Do you use Unified Communications or Collaboration tools , if so which
ones? CISCO CUCM
2. Microsoft
a) What Microsoft 365 licence do you have across the business E1, E3, E5,
EM&S & Azure P2 Premium
b) Which partner looks after your Microsoft tenant? Phoenix
c) Where do you host your applications? Do you have on-premise
infrastructure or do you host your applications in public or private
cloud? Which? On-Prem, Cloud both Public & Private
3. Storage
a. Does your organisation use on-premise or cloud storage or both? Both
b. Please confirm the on-premise hardware manufacturer Netapp
c. Please confirm your cloud storage provider Microsoft
d. What is your annual spend on cloud storage? Approx £100K
e. How do you back up your data and with who e.g. Backup as a Service
CommVault

As we have provided the information that we do hold your request is now
closed.  We trust that this is satisfactory but if you are dissatisfied
with the way that it has been handled you have the right to ask for an
internal review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original letter and
should be addressed to: David Walsh, Director of Corporate Affairs,
University Hospitals Coventry & Warwickshire NHS Trust, Clifford Bridge
Road, Coventry CV2 2DX.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

Yours sincerely

Andrea Phillips
FOI & Access to Health Records Manager